Ordinance No. 14,423ORDINANCE NO. 14,423
AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF BAYTOWN, TEXAS,
AUTHORIZING AN ALARM PROGRAM ADMINISTRATION AND COLLECTION
SERVICES AGREEMENT WITH PM AM CORPORATION FOR THE
ADMINISTRATION OF THE CITY OF BAYTOWN'S ALARM SYSTEM PERMIT
AND RELATED COLLECTION SERVICES; AUTHORIZING PAYMENT BY THE
CITY OF BAYTOWN BASED UPON THE REVENUE SPLIT SPECIFIED IN SAID
AGREEMENT; MAKING OTHER PROVISIONS RELATED THERETO; AND
PROVIDING FOR THE EFFECTIVE DATE THEREOF.
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BE IT ORDAINED BY THE CITY COUNCIL OF THE CITY OF BAYTOWN, TEXAS:
Section 1: That the City Council of the City of Baytown, Texas, hereby authorizes and
directs the City Manager to execute and the City Clerk to attest to an Alarm Program Administration and
Collection Services Agreement with PM AM Corporation for the administration of the City of Baytown's
Alarm System Permit and related collection services. A copy of said agreement is attached hereto as
Exhibit "A" and incorporated herein for all intents and purposes.
Section 2: That the City Council of the City of Baytown authorizes payment to PM AM
Corporation based upon the revenue split specified in the agreement authorized in Section 1 hereinabove.
Section 3: This ordinance shall take effect immediately from and after its passage by the
City Council of the City of Baytown.
INTRODUCED, READ and PASSED by the affi ve vote of the C' Council of the City of
Baytown this the 25'1' day of June, 2020.
BRANDON CAPETIIT.toMayor
A7 #
r
APPROVED AS TO FORM:
i•...
KAREN L. HORNER, Interim City Attorney
COBFS01 Legal,.Karen'Files.City CouncihOrdinances\2020Uune 25\AlannContract.doc
Exhibit "A"
AGREEMENT FOR ALARM PROGRAM
ADMINISTRATION SERVICES
This Agreement for Alarm Program Administration Services (the "Agreement") is made and entered into
in Harris County, Texas by and between PMAM Corporation, a Texas corporation whose address is 5430
LBJ Freeway, Suite 370 Dallas, TX 75240, (the "I'M AM") and the City of Baytown, a home -rule
municipal corporation whose address is 2401 Market Street, Baytown, TX 77520 (the "City") to be
effective upon the date of execution of this Agreement by the City Manager or the City's authorized
designee as set forth on the Signature Page hereto (the "Effective Date").
Recitals
WHEREAS, the City desires to engage the services of PM AM to provide certain installation,
conversion, operation and service of a False Alarm Management Program including the collection
services in accordance with the City's alarm ordinances in accordance with the terms of this Agreement
(as hereinafter defined) (collectively, the "Services"); and
NOW THEREFOR)~, in exchange for the mutual covenants set forth herein and other valuable
consideration, the sufficiency and receipt of which are hereby acknowledged, the parties agree as follows:
Article 1
Scope of Services
1.1 The parties agree that PM AM shall perform the Services in accordance with the terms and
conditions of the City's alarm ordinance, as it currently exists or as hereinafter amended, and this
Agreement, including the provisions of Section 6.1.2 hereof. The parties' agreement consists of
this Agreement and the following Exhibits, which are incorporated herein and made a part hereof
by this reference thereto:
Scope of Work and Contract Requirements Exhibit A
Pricing and Receipt of Collections - Exhibit B
In the event of a conflict in interpretation, the documents shall control in the following order: (ii)
the Agreement, (ii) Exhibit A, and (iii) Exhibit B, as further modified by the written agreement by
the parties as a result of software implemented and deployed by the parties.
Article 2
Terms of Agreement
2.1 The initial term of this Agreement shall be for a period of three (3) years commencing on the
Contract Implementation Date (as hereinafter defined) and ending on the day immediately
preceding the third anniversary of the Contract Implementation Date (the `Initial Term"), subject
to earlier termination as set forth in Article 6 hereof. Upon the expiration of the Initial Term, this
Agreement shall be subject to automatic extension from year to year thereafter (each an
"Extended Term") on the same terms and conditions as set forth herein, unless either party
notifies the other in writing at least sixty (60) days prior to the expiration of the Initial Term or
the Extended Term, as applicable, that such party will not further extend the term of this
Agreement. As used herein, the term "Contract Implementation Date" shall mean the first day
of the calendar month for which PM AM commences billing for its Services to the City
hereunder following the installation of the False Alarm Management Program.
2.2 PM AM shall receive compensation, including authorized reimbursement for any City fees paid
by PM AM to the City to permit PM AM to provide the Services or Special Services hereunder,
for all Services rendered under this Agreement at the rates set forth in pricing included in this
Agreement as Exhibit "B." The compensation is based on a revenue -sharing model. In order to
facilitate the sharing of revenues as set forth in Exhibit `B" hereto, the City authorizes PM AM
assist with the opening of a P.O. Box and bank account on the City's behalf.
2.3 At any time during the term of this Agreement, the City may request that PM AM perform
Special Services for additional compensation to be agreed upon by the City and PM AM in
writing prior to the performance of any Special Services by PM AM. As used herein, Special
Services means any work which is determined by the City to be necessary for this Agreement,
but which the parties did not reasonably anticipate would be necessary at the execution of this
Agreement and which PM AM agrees to perform. If the City and PM AM reach an agreement
on the performance of Special Services, PM AM shall undertake such Special Services after
receiving the written authorization from the City.
2.4 The City acknowledges and agrees that PM AM reserves the right to offer, and may offer,
similar services to other government agencies under similar terms and conditions as stated
herein except that the revenue share percentage allocated to PM AM and the other government
agency may be negotiated between PM AM and such other agency based on the specific revenue
expectations, agency reimbursed costs, the exact scope of services to be provided by PM AM,
and other agency requirements. PM AM acknowledges and agrees that the City shall have no
responsibility or liability whatsoever hereunder with respect to any agreement entered into
between PM AM and such other government agency.
Article 3
PM ANI's Responsibilities
3.1 Subject to the limitations hereinafter set forth, PM AM agrees to and shall
defend, indemnify and hold harmless the City, its officers, and management
employees from and against all claims, damages, losses and expenses,
including reasonable attorney's fees, litigation costs and expenses, arising out
of the performance of the Services or Special Services, caused solely by any
negligent act or omission or wrongful act or omission of PM AM, or any
subcontractor of PM AM (hereinafter "Claims." Company is expressly
required to defend the City against all such Claims. It is the expressed
intention of the PM AM and the City that the indemnity provided for herein
is an indemnification for Claims resulting from or arising out of the sole or
concurrent negligence or gross negligence of PM AM or any subcontractor of
PM AM. However, it is also expressly understood and agreed that this
indemnification shall have no application to any Claim resulting from the sole
or concurrent negligence of the City. The indemnity provided for herein shall
survive the termination or expiration of this Agreement.
3.2 At all times during the term of this Agreement, PM AM shall be an independent contractor and
shall not be an employee of the City. The City shall have the right to control Contactor only
insofar as the results of PM AM's services rendered pursuant to this Agreement. The City shall
not have the right to control the means by which PM AM accomplishes services rendered
pursuant to this Agreement.
3.3 Notwithstanding any other provision of this Agreement to the contrary, in no event whatsoever
shall PM AM be liable for damages attributable to its actions or inactions, or its subcontractor's
actions or inactions, with respect to the Services or Special Services provided hereunder, whether
for indemnification or otherwise, in excess of the sum of (i) any insurance proceeds actually
received by PM AM, or paid by PM AM's insurance carrier to the City, with respect to the claim
for indemnification by the City hereunder, and (ii) the amount of fees actually retained by PM
AM under this Agreement as its fee during the six (6) months immediately preceding the act or
omission that generated PM AM's indemnification obligation hereunder; provided, however, the
limitations on the indemnification obligations of PM AM set forth in this Section shall not apply
to the obligation of PM AM to pay the City its share of the collected revenues as set forth in this
Agreement.
3.4 Notwithstanding any other obligation of PM AM hereunder, in no event shall PM AM or the City
be liable for any indirect, incidental, special, consequential or punitive damages, including loss of
fees, profits or income, arising directly or indirectly out of this Agreement, whether or not PM
AM or the City had any knowledge that such damages might be incurred.
3.5 If PM AM is required to indemnify the City hereunder, PM AM may assume the defense of the
City with counsel reasonably acceptable to the City at the expense of PM AM. In addition, the
City may engage its own counsel to participate in any defense in any such proceeding at the City's
expense.
Article 4
The City's Responsibility
4.1 The City shall cooperate with and assist PM AM by, among other things, making available, as
reasonably requested by PM AM, management decisions, personnel, information, approvals, IT
assistance and acceptance that are needed by PM AM to carry out its obligation under this
agreement.
Article 5
Insurance Requirements
5.1 All Services required to be performed by PM AM hereunder shall be performed by PM AM at its
offices in the State of Texas. PM AM shall, at its own expense, purchase, maintain and keep in
force during the term of this Agreement such insurance as set forth below. PM AM shall not
commence work under this Agreement until it has obtained all the insurance required under this
Agreement and such insurance has been approved by the City, nor shall PM AM allow any
subcontractor to commence work on its subcontract until all similar insurance of the
subcontractor has been obtained and approved. The insurance requirements shall remain in effect
throughout the term of this Agreement. PM AM, at PM AM's sole cost, shall purchase and
maintain, during the term of this Agreement, insurance coverage providing not less than the
following:
5.1.1 Comprehensive or Commercial General Liability: $2,000,000 general aggregate and
$1,000,000 per occurrence for bodily injury, personal injury or death and property
damage. The coverage's under this policy shall include those found in the Comprehensive
General Liability Broad Form endorsement. This policy shall have no standard coverage
removed by exclusions, unless approved by the City.
5.1.2 Automobile Liability: $1,000,000 combined single limit per accident for bodily injury
and property damage. Coverage should be provided as a "Code 1," any auto.
5.1.3 Workers' Compensation and Employers' Liability: Statutory. Employers Liability policy
limits of $100,000 for each accident, $500,000 policy limit- Disease. The insurer shall
agree to waive all rights of subrogation against the City, its officials, employees and
volunteers for losses arising from the activities under this Agreement.
5.2 All insurance policies, other than Professional Liability, provided under this Agreement shall be
written on an occurrence basis.
5.3 The City shall be named as additional insured on the General Liability and Automobile Liability
insurance policies. These insurance policies shall contain the appropriate additional insured
endorsement signed by a person authorized by that insurer to bind coverage on its behalf. If PM
AM, for any reason, fails to maintain insurance coverage which is required under this
agreement, the failure shall be deemed a material breach of contract for which the City may
terminate this Agreement.
5.4 Each insurance policy shall be endorsed to state that coverage shall not be canceled, reduced in
coverage or in limits except after thirty (30) days prior written notice has been provided to the
City, or in the event of cancellation because of nonpayment of premium, that the insurer shall
give written notice to the City not later than ten (10) days following cancellation.
5.5 Insurance is to be placed with insurers with a Best rating of no less than ANII. Insurers must be
duly authorized to transact business in the State of Texas.
5.6 Certificates of Insurance shall be submitted on the Accord form only. Certificates and
endorsements effecting coverage required by this clause shall be forwarded to the City Clerk
upon execution of this agreement and prior to the expiration of an insurance required herein.
Article 6
Termination of Agreement
6.1 Grounds for Termination
6.1.1 The City shall inform PM AM in writing, if PM AM fails to perform its duties under this
Agreement with a thirty (30) days window to correct the problem, unless a longer period
is provided by the City. PM AM shall remedy the problem within thirty (30) days from
the receipt of such notice unless a longer period is specified by the City. Should PM AM
fail to remedy the problem within thirty (30) days, the City may terminate this Agreement
and seek all other relief to which it may be entitled.
6.1.2 PM AM's Fee Schedule and pricing for any and all Services to be provided by PM AM to
the City under this Agreement have been set, established and agreed to be based upon the
current provisions of applicable City ordinances relating to alarms. Should said
ordinances change at any time during the term of this Agreement to reduce the applicable
fee, fines and charges, then PM AM reserves the express right to enter into good faith
negotiations with the City to modify the Fee Schedule and pricing accordingly. If, within
thirty (30) days of notice from PM AM to the City of its desire to so renegotiate, the
parties are unable to reach an agreement mutually acceptable to both parties, then PM
AM reserves the right to terminate this Agreement. Said termination shall not be deemed
to be a default by PM AM under this Agreement, PM AM shall be paid all fees and costs
due and owing PM AM as of the date of said termination.
6.1.3 PM AM may terminate this Agreement if the City misuses or attempts to appropriate the
proprietary software of PM AM; provided that PM AM has provided written notice
describing the misuse or attempt to appropriate the proprietary software and has given a
thirty (30) day opportunity to cure the same.
6.2 Effect of Termination
6.2.1 If this Agreement is terminated as provided herein, the City may require PM AM to
provide all finished and/or unfinished data and other information of any kind possessed
by PM AM in connection with the performance of Services under this Agreement. PM
AM shall be required to provide such information within a reasonable period of time of
receipt of the request not to exceed thirty (30) days. Specifically, in the event the City
shall terminate this Agreement:
6.2.1a All data relating to alarm permits shall be owned by the City. Upon
termination of this Agreement, PM AM shall promptly deliver to the City all
data in MS -SQL format.
6.2.1b. PM AM retains all right and title to the Application software, including but
not limited to, all publication rights, all development rights, all reproductions
rights, and all rights that may follow from the commercial development of
the software. The City does not acquire any ownership rights to the
Application software. The Software is protected in favor of PM AM, as well
as any future registered trademarks, are trademarks of PM AM.
6.2.1c. The proprietary software is considered loaned to the City during the duration
of this Agreement as laid out in this Agreement and the City will not have
any access to PM AM's proprietary software after the conclusion of the
Agreement.
6.2.1d. The City shall pay PM AM all fees and costs due and owing PM AM as of
the date of said termination.
6.2.1e. The provisions of this Section shall survive the termination of this
Agreement.
Article 7
Confidentiality of Information
7.1 At all times, PM AM shall recognize the City's sole and exclusive ownership of all information
provided by the City, and the sole and exclusive right and jurisdiction of the City to control the
use of this information. Similarly, the City recognizes that the proprietary software described in
Section 6.2.1c. above is owned by PM AM and the City has no rights or claim thereto.
7.2 Each party agrees that neither it, nor its employees, subsidiaries, subcontractors, or agents shall
disclose confidential information of the other party, to any person or to anyone except as
necessary to perform its obligations under this Agreement, without the expressed written
permission of the other party or unless required to do so by law. City shall promptly inform
PM AM if City receives a public information request for information designated by PM
AM as confidential so as to provide PM AM an opportunity to object. The City shall have
no obligation to make arguments to the Texas Attorney General (the "AG") as to why the
information deemed confidential by PM AM should not be disclosed and the City shall abide by
the decision of the AG.
7.3 Each party further agrees that in the event that any documents containing confidential
information of the other party should be improperly used or removed in any way from the
possession or control of the other party by a party, the breaching party shall immediately notify
the other party orally and in writing, and shall join with the other party at their request in taking
such reasonable steps as the owner of the confidential information may deem advisable to enjoin
the misuse and regain possession of such confidential information, or steps otherwise necessary
for the protection of the owner's rights and the confidentiality of the information.
7.4 PM AM agrees to return any and all data furnished and information derived hereunder promptly
upon a request by the City and its authorized designee.
Article 8
General Provisions
8.1 This Agreement and its attachments constitute the sole and only agreement between the parties
and supersede any prior understandings written or oral agreements between the parties with
respect to this subject matter.
8.2 Except as otherwise provided herein, neither this Agreement nor any of the rights, interests or obligations
hereunder may be assigned by any of the parties hereto without the prior written consent of the other party;
provided that PM AM may assign this Agreement to its successor without consent by the City by giving
written notice to the City. This Agreement shall be binding on and inure to the benefit of the parties
to it and their respective heirs, executors, administrators, legal representatives, successors and
assigns.
8.3 This Agreement shall be governed by the laws of the State of Texas; and venue for any action
concerning this Agreement shall be in Harris County, Texas.
8.4 This Agreement may be amended by the mutual written agreement of the parties.
8.5 In the event any one or more of the provisions contained in this Agreement shall for any reason
be held to be invalid, illegal, or unenforceable in any respect, such invalidity, illegality or
unenforceability shall not effect any other provisions, and the Agreement shall be construed as if
such invalid, illegal, or unenforceable provision had never been contained in it.
8.6 Any notice required or permitted to be delivered hereunder may be sent by first class mail or
6
overnight courier to the address specified below, or to such other party or address as either party
may designate in writing, and shall be deemed received three (3) days after delivery set forth
herein:
City of Baytown: City of Baytown
Attn: City Manager
2401 Market Street
Baytown, TX 77520
PM AM: PMAM Corporation
Attn: Mr. Pankaj Kumar, President
5430 LBJ Freeway, Suite 370
Dallas, TX 75240
8.7 This Agreement may be signed in counterparts, each of which shall constitute an original.
(Signature Page Follows on Next Page)
IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the
day of June in the year 2020.
City of Baytown, TX
RICHARD L. DAVIS
City Manager
Attest:
PMAM Corporation
IIn
Attest:
By: By:
LETICIA BRYSCH Name:
CITY CLERK Title:
PANKAJ KUMAR
Chief Executive Officer
Exhibit A
Scope of Work and Requirements
Scope of Work:
It will be PM AM's responsibility to provide, install, and operate the Professional Services Alarm
Management Services Program based on a "False Alarm Management Solution" system hereafter referred
to as a FAMS system and all other necessary equipment and services on a "software as a service" basis..
PM AM shall accurately convert all pertinent data downloaded from the City's current primary alarm and
accounts receivable databases to populate the FAMS system. Effective interfaces shall ensure that all
parties share and benefit from the most current and accurate information.
PM AM shall provide appropriate supplies and services including but not limited to;
1. Single point of contact and daily resident assistance
2. Maintenance of databases:
a. Alarm permits
b. Permit Holders
c. Permit Holders with outstanding charges
d. Non permitted locations with outstanding charges
e. Address verification database
3. Collection of payments in accordance with the rates established by the alarm ordinance, and any
implementing resolutions or orders, as may be amended from time to time by the City
4. Performance of all the billing in accordance with the City's alarm ordinance, as may be amended
from time to time by the City
5. Generation of the following reports including but not limited to:
a. New alarm permits issued and fees collected
b. Annual permit renewals billed and fees collected
c. Permits inactivated or revoked and reason for inactivation or revocation
d. Permits reinstated and reason for reinstatement
e. Number of false burglar alarms
f. Number of false burglar alarms billed and fees collected
g. Number of false robbery alarms
h. Number of false robbery alarms billed and fees collected
i. Number of reinstatement fees billed and fees collected
j. False burglary and/or robbery alarms for permit owners
k. False burglary and/or robbery alarms for non -permitted owners
1. Suspension or revocation Report for permit holders as per ordinance, if applicable
6. System functionality to capture the following information:
a. Permit number
b. Permit issue date
c. Permit expiration date
d. Permit type (residential commercial)
e. Name of business or residential permit holder
f. Site
1) Street address and zip code of property
2) Type of property (residential commercial)
3) Telephone numbers
4) Contact persons (minimum of 2) and phone number(s)
5) Type of alarm system installed (burglary, panic, robbery)
g. Billing
1) Name
2) Full mailing address (includes zip code)
3) Contact person and phone number(s)
h. Permit Holder Responsible for Alarm
1) Name
2) Complete mailing address
3) Phone numbers
i. Name and telephone number of alarm monitoring company
j. Name and telephone number of company that installed the alarm system
k. Special Medical Concerns
1. Pet Information
7. System functionality to generate notices to alarm users without permits
8. Transfer on line and/or via magnetic media a skeleton version of entire registration database from
FAMS system to RMS including the following:
1) Permit number (or non -permitted identifier)
2) Name of permit holder
3) Location of permit holder
4) Permit status
5) Expiration date
6) Last false alarm incident date and time
7) Alarm type (i.e., burglar, panic, etc.)
8) False alarm incident count
9. Transfer on line and/or via magnetic media incident records from RMS to FAMS including:
1) Incident number
2) Priority
3) Call code
4) Disposition
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5) Date
6) Time:
(a) Received
(b) Dispatched
(c) Arrived
(d) Cleared
7) Remarks
8) Site name and address
9) Reportee name, address, phone number
10) Dispatcher- employee number and terminal
11) Phone clerk - employee number and terminal
12) Cleared code and disposition (true false)
13) Officer number
14) Unit(s) assigned
Collection requirements and provisions:
PM AM will design, implement and maintain a system to serve as the billing and collections agent and
accounts receivable (A/R) manager for the City Alarm Program Administration and Collection Service.
PM AM will provide all hardware, software, materials, supplies, space, and staff resources as required.
The system will meet the following collection specifications:
1. Bill format will provide stub or appropriate remittance form to accompany payment.
2. Bill format, permit forms, envelopes and related correspondence will identify the location of a
PM AM staffed and maintained office so the customer may have the ability to obtain direct
answers to questions about their bills and related false alarm system information.
3. All bills, correspondence and related matters will be approved by the City.
4. Bills will be due in time lines specified in the ordinance and or rules and regulations as
appropriate.
5. Records of bills will be retained by PM AM to apply to Account Receivable system (A/R) to be
maintained by PM AM.
6. PM AM will develop an A R file, which the City will have access to review at any time.
7. System functionality for the City to print a bill for customers wishing to make payments at the
walk in cashier location(s) of the City and to provide on-line information to PM AM regarding
such payments so that PM AM can maintain A/R file.
8. PM AM will provide the ability for customer to pay on-line, by mail and via walk-in cashier.
9. Payments made by mail will be directed to a P.O. Box address in Texas maintained and
managed by PM AM, unless and until the City directs that such payments be directed to a lock
box address established by the City.
10. PM AM system will track NSF or insufficient fund check occurrences and occurrences where
customer stop payments have been ordered.
11. PM AM will provide system for billing the customer for the appropriate NSF or insufficient
fund check fee charges and charges for stop payment situations.
12. Notwithstanding the foregoing, the Services provided hereunder do not extend to any debt
collection activities in the event the property owner does not pay the amount of the invoice
submitted by PM AM. Any such debt collection activities shall be performed by an independent
contractor selected either by (i) PM AM with the prior written consent of the City or its designee,
or (ii) the City or its designee or agent upon written notice to PM AM.
Processing:
PM AM shall provide the services covered under this Agreement and Scope from its offices in Texas and
make available hardware and software and services necessary to establish and provide the Alarm
Program Administration and Collection Service.
PSI ANI's Obligation:
In addition to the above, PM AM shall:
1. Maintain the proposed equipment, hardware, and software, documentation, and support services for
the equipment installed, including the timely incorporation of all engineering changes.
2. Supply the City with an interface document describing the type, size, location, and medium of
transfer from the City RMS.
3. Defer to the City regarding the waiver of any false alarm fee incurred where there is question about
the validity of any response or action taken by an employee(s) of the City regarding a specified
alarm call.
4. When possible, reports shall be produced based on the entry of variable parameters. Threshold fields
shall allow a specific date range or other criteria. When possible, all report searches, shall allow
for multiple parameters.
Training
1. PM AM shall provide training for the City and Police employees. Training shall be conducted in
several sessions on an as needed basis.
System Coordination
PM AM shall coordinate with the City's Finance Department, Information Services and the City
Police Department to develop a system that will allow walk-in payments under the Agreement.
2. PM AM shall provide during the life of the Agreement on -going computer hardware, software
support and maintenance to ensure uninterrupted operation. In the unlikely event of interruption,
PM AM will make best efforts to restore service within seventy-two (72) hours
3. PM AM under this Agreement shall establish and provide public education, awareness and
information regarding the City's Alarm Management Program.
City Licensing Fees
1. The City acknowledges and agrees that PM AM shall be exempt from any applicable City license
fees in performing its services hereunder.
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Exhibit "B"
PM AM wishes to provide the following pricing structure to Baytown. This proposal is submitted by PM
AM as a prime vendor and a single provider of services and will have 100% control of the quality of
service provided to the City.
PM AM proposes a revenue split with the City according to the following revenue (total permit fees,
renewal fees, false alarm fines, reinstatement fee, civil penalties, late fee, alarm company civil penalties
and any other fees or fines) amounts:
Charges
Fee
PM AM
share
Percentage
Permit fee Residential
$ 15
7
47%
Permit fee Residential renewal
$ 10
7
70%
Permit Fee Commercial
$ 30
7
23%
Permit Fee Commercial Renewal
$ 25
7
28%
Residential / Commercial False Alarm 4 and 5
$ 50
7
14%
Residential / Commercial False Alarm 6 and 7
$ 75
7
9%
Residential / Commercial False 8 or more
$ 100
7
7%
Residential Fire False Alarm 4 and 5
$ 50
7
14%
Residential Fire False Alarm 6 and 7
$ 75
7
9%
Residential Fire False 8 or more
$ 100
7
7%
Commercial Fire False Alarm 4 and 5
$ 100
7
7%
Commercial Fire False Alarm 6 and 7
$ 200
7
4%
Commercial Fire False 8 or more
$ 250
7
3%
Alarm without a permit Penalty
$ 250
7
3%
Average fee for 10% Collection fee Av . of all above fee
$ 95
Collection Fee 10% past 90 days
$ 95
7
7%
Average percentage of PM AM Share for all the heads
17%
The City and PM AM shall share the revenue generated from fees, fines, and penalties as described
above.
In addition, all postage, bank charges, web services and stationary expenses incurred by the program will
be covered by PM AM. As required in section C of RFP 20-406.
PM AM does not charge any fees towards ongoing system maintenance, including...
• No... Implementation Fees
• No... Annual Renewal Fees
• No... Data Conversion Fees
• No... Pre / Post Implementation Technical Support Fees
In summary, PM AM is committed continuing to be as responsive to the City's false alarm reduction and
its program financial goals as it possibly can.
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The PM AM I FAMS platform is powered by 1001% Cloud and Web -based architecture to continue to
meet the "24/7, real-time, browser -based" administrative and executive needs of the City, as well as to
provide the desired interactive and convenient experience for its citizens.
The PM AM I FAMS solution proposed is the only 100°o Cloud and Web -based system in the alarm
administrative services industry meeting this standard and requires no foreign devices or software to be
introduced into the City's technology footprint.
Contract Statements
All data relating to the alarm permits are owned by the City. PM AM shall return the City's data
including records, files, databases and related project information and material in an agreed -upon format
at the end of the contract term if the contract is not renewed, or upon any earlier termination.
Termination by Contractor in the Event of Fee Reduction by changes to the City Ordinance Should the
City change its ordinances during the term of the Agreement which provide for a reduction in the fees,
and or related fines and charges, PM AM reserves the express right to re-enter into good faith negotiations
with the City to modify the Agreement.
The City acknowledges that PM AM is installing the Program at no cost the City. Consequently, in the
event the City terminates this Agreement within 12 months from the Effective Date for any reason other
than the failure of PM AM to perform its Services hereunder that has not been cured by PM AM within
30 days of receipt of written notice of the problem, PM AM shall be entitled to receive, and the City shall
pay to PM AM, an amount based upon the following formula:
Average
Amount
Monthly Fee
# of Full Months
Actually Paid
(actual, if
Remaining in the
by City or
$25,000 - known, X
initial 12 Months at
- Retained by
otherwise, as
the Time of
PM AM prior
projected)
Termination
to
Termination
The amount of any fees payable to PM AM pursuant to the provisions of this paragraph shall be paid by
the City within thirty (30) days of receipt of an invoice and supporting documentation therefor unless the
parties agree to have such amount paid in equal monthly installments over an agreed period of time. The
provisions of this paragraph shall survive the termination of this Agreement.
In addition, in recognition of the fact that PM AM's Services under the Agreement and the expenses
incurred by PM AM in performing such Services are incurred in advance of PM AM receiving a
percentage of the fees collected under this Agreement and that the City shall have the benefit of such
work as may have been completed up to the time of such termination, City agrees to continue to pay PM
AM its percentage of fees collected for a period of 60 days after the termination of this Agreement on fees
collected during such period that are attributable to amounts billed by PM AM to permit holders prior to
the date of termination of this Agreement. This provision shall survive the termination of this Agreement.
The share of the revenues payable to PM AM and the City in accordance with the provisions of this
Exhibit B shall be determined monthly by PM AM and paid by the City within 30 days after receiving the
monthly report of the amounts due and owing based upon the amount of collections during the
immediately preceding calendar month, adjusted for any outstanding authorized reimbursements or
expenses payable to PM AM in accordance with the terms of this Agreement.
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