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Ordinance No. 8,114p- 971023 -5 ORDINANCE NO. 8114 ® AN ORDINANCE GRANTING TO TCI CABLEVISION OF TEXAS, INC., THE PRIVILEGE AND FRANCHISE TO CONSTRUCT, MAINTAIN AND OPERATE WITHIN THE CITY OF BAYTOWN, TEXAS, A CABLE SYSTEM FOR THE PURPOSE OF DELIVERING CABLE SERVICE AND IN FURTHERANCE THEREOF, TO ENTER UPON, ERECT, CONSTRUCT, MAINTAIN, EXTEND, REPAIR, 'REPLACE AND REMOVE IN ANY AND ALL OF THE PRESENT AND FUTURE PUBLIC WAYS OF THE CITY OF BAYTOWN; PRESCRIBING THE CONDITIONS GOVERNING THE OPERATION OF THE CABLE SYSTEM INSOFAR AS IT AFFECTS THE USE OF PUBLIC PROPERTY FOR THE PURPOSE OF SUCH CABLE SYSTEM, PRESCRIBING RULES AND REGULATIONS GENERALLY FOR THE OPERATION OF SUCH CABLE SYSTEM UNDER THIS FRANCHISE; PROVIDING FOR THE ACCEPTANCE OF THIS FRANCHISE BY THE COMPANY; AND PROVIDING FOR THE EFFECTIVE DATE THEREOF. WHEREAS, the Franchise Agreement (this "Franchise ") is between the City of Baytown, Texas, hereinafter referred to as "Franchising Authority" and TCI Cablevision of Texas, Inc., hereinafter referred to as "Company "; and WHEREAS, Company has requested renewal of its Franchise for the privilege of using the Franchising Authority's Public Ways for the purpose of constructing, maintaining and operating a Cable System to deliver Cable Service to Subscribers within the city limits of the Franchising Authority who desire such service, and it is the opinion of the governing body of the Franchising Authority that the granting of said Franchise under the terms and conditions hereinafter set forth would be advantageous to the citizens of the City of Baytown, Texas; and WHEREAS, Company has agreed to comply with the provisions of Ordinance No. 8113 of the City of Baytown, attached hereto as Attachment `°A" ( "Cable Ordinance ") and incorporated in this Franchise by this reference for all intents and purposes; and WHEREAS, Company has proposed to upgrade the existing Cable System facilities and to provide other benefits to the Franchising Authority, its residents and the Subscribers; and WHEREAS, City hereby finds that it would serve the public interest to renew the Franchise of Company and Company voluntarily agrees to accept a Franchise under these conditions; NOW THEREFORE BE IT ORDAINED BY THE CITY COUNCIL OF THE CITY OF BAYTOWN, TEXAS: C 971023 --Sa ® SECTION 1 Definition of Terms 1.1 In General. For the purpose of this Franchise, the definitions set forth in the Cable Ordinance shall govern, unless it is apparent from the context that it has a different meaning or unless such word is specifically defined herein. Additionally, the following terms, phrases, words and abbreviations shall have the meanings ascribed to them herein. When not inconsistent with the context, words in the plural number include the singular number, and words in the singular number include the plural number. The word "shall" is always mandatory and not merely directory. 1.2 Terms. 1.2.1 "Company" means TCI Cablevision of Texas, Inc., or the lawful successors, transferees or assignees thereof. 1.2.2 "Franchising Authority" means the City of Baytown, Texas, by and through its governing body the City Council, its lawful successors, transferees or assignees thereof. 1.2.3 "Service Area" means the present municipal boundaries of the Franchising Authority, and shall include any additions thereto by annexation or other legal means. SECTION 2 Grant of Authority to Operate 2.1 Grant. In consideration of its compliance with the terms agreed to between the Company and the Franchising Authority, the Franchising Authority hereby grants to the Company a non - exclusive Franchise which authorizes the Company to install, construct, operate, maintain, reconstruct and expand a Cable System in Public Ways within the Service Area and for that purpose to erect, install, construct, repair, replace, reconstruct, maintain, or retain in Public Ways such poles, wires, or other Cable System equipment as may be necessary for the proper operation of the Cable System; and in addition, so to use, operate and provide similar facilities or properties rented or leased from other Persons, including, but not limited to, any public utility or other Person franchised or permitted to do business in the Service Area. This Franchise shall constitute both a privilege and an obligation to provide the Cable System as required by the provisions of the Cable Ordinance and this Franchise. The Franchising Authority reserves the right, at its sole discretion, to grant Franchises under the terms of the Cable Ordinance and approve Franchises to other Cable Operators, subject to the equal protection requirements in Section 20.2 herein. 0 -2- 971023 =5b ® 2.2 Term. This grant of authority shall be for an initial term of ten (10) years commencing on the effective date of this Franchise as set forth below, unless otherwise lawfully terminated in accordance with the terms of this Franchise. SECTION 3 Controlling Authorities 3.1 Compliance with Applicable Laws and Ordinances. The Company shall conform to all applicable laws, rules, and regulations of the United States, the State of Texas, and the Franchising Authority in the construction and operation of any of its Cable System governed by this Franchise. The Company agrees that it shall at all times during the term of this Franchise be subject to all lawful exercise of the police power of the Franchising Authority and to the lawful right of the Franchising Authority to maintain control over its Public Ways, and to such reasonable and nondiscriminatory regulations as the Franchising Authority shall hereinafter provide. The police power of the Franchising Authority may be exercised through amendment of the Cable Ordinance as well as through enactment of separate ordinances and regulations. In the event of conflict between the Cable Ordinance as of the effective date of this Franchise and this Franchise, this Franchise shall control. However, in the event of a conflict between any amendment to the Cable Ordinance and this Franchise, the amendment(s) shall control if exercised in accordance with the lawful police power of the Franchising Authority or if related to the Franchise fee rate unless preempted by federal law or regulation. Nothing herein shall be construed as waiving the Company's rights to challenge any subsequent amendment to the Cable Ordinance as contrary to any contractual or other right of the Company contained in this Franchise. Furthermore, the Company shall not be excused from complying with any of the requirements of this Franchise, or any subsequently adopted amendments to this Franchise, by any failure of the Franchising Authority on any one (1) or more occasions to seek or insist upon compliance with such requirements or provisions. 3.2 Company's Rules. The Company shall have the authority to promulgate such rules, regulations, terms and conditions governing the conduct of its business as shall be reasonably necessary to enable the Company to exercise its rights and perform its obligations under this Franchise, and to assure Cable Service to each and all of the Subscribers. Provided, however, that such rules, regulations, terms and conditions shall not be in conflict with the provisions hereof or with any applicable laws, rules and regulations of the City of Baytown, the Counties of Harris and Chambers, the State of Texas, or the United States, its bureaus, agencies and commissions. 3.3 Conflict with Federal Communication Commission ( "FCC ") Regulations. The Company shall at all times operate in accordance with the rules and regulations of the FCC. In the event there should be a conflict between any of the provisions of this Franchise and the rules and regulations of the FCC, then the rules and regulations of the FCC shall control. is -3- 0 971023 -5c SECTION 4 Reservation of Franchising Authority's Rights 4.1 The Franchising Authority reserves the right to adopt and incorporate by reference herein, such applicable terms, conditions or regulations as it shall find reasonably necessary in the lawful exercise of its police powers in accordance with Section 3.1. 4.2 This Franchise is subject to the right of the Franchising Authority: 4.2.1 To revoke or cancel this Franchise for failure to comply with the material and applicable provisions of this Franchise, the Cable Ordinance or any other local, state or federal laws, or FCC rules or regulations in accordance with Section 18 below and Section 16 of the Cable Ordinance; 4.2.2 To require proper and adequate service and maintenance of the Cable System at the highest practicable and commercially feasible standard of efficiency, and specifically to require extension of Cable Service to Subscribers in accordance with the line extension policy requirements set out in Section 7.4 of the Cable Ordinance; 4.4.3 To prevent unjust discrimination in service or rates; 4.4.4 To require reasonably continuous Cable Service to Subscribers in accordance with the terms of this Franchise throughout the entire term thereof, 4.4.5 To impose such other lawful and nondiscriminatory regulations as may be determined by the Franchising Authority to be conducive to the health, safety, and welfare of the public and the Franchising Authority; 4.4.6 To control and regulate the use of its Public Ways to the extent allowed by law; 4.4.7 To install and maintain without charge its own equipment upon the Company's poles and conduits upon the conditions that (a) the Franchising Authority's equipment shall not interfere with the current or future operations of the Company; (b) such use is restricted to non - commercial municipal purposes; and (c) the Franchising Authority does not use the poles or conduits for any purpose that is in direct competition with any Cable Service offered by the Company pursuant to this Franchise; 4.4.8 To inspect, through its appropriately designated representative, all construction or installation work performed subject to the provisions of this Franchise and the Cable Ordinance and make such inspections as it shall find necessary to ensure is -4- 971023 -5d compliance with the terms of this Franchise, the Cable Ordinance and other pertinent provisions of law; 4.4.9 To require the Company upon the expiration of the term of this Franchise and non - renewal thereof or upon its lawful termination or cancellation as provided herein or in the Cable Ordinance and subject to Section 627 of the Cable Act, to remove at its own expense any and all visible portions of the Cable System from the Public Ways within the Service Area as designated by the Franchising Authority in accordance with Sections 8.11, 8.12 and/or 8.13 of the Cable Ordinance. To this accomplishment, if necessary, the City Manager of the Franchising Authority may make a claim on the Letter of Credit prescribed hereinbelow, in accordance with Section 14.2 of the Cable Ordinance. SECTION 5 Commitments by Company 5.1 The Company accepts and agrees to all of the provisions of the Cable Ordinance and the obligations imposed upon it thereby, to the same degree and extent as if each and every such provision were repeated herein and irrespective of whether any such provision be so repeated, subject to the limitations in Section 3.1. 5.2 The Company recognizes and acknowledges the right of the Franchising Authority to make reasonable amendments to the Cable Ordinance, subject to the limitations in Section 3.1. 5.3 Cable Service shall be extended and provided at standard rates and charges upon request of any potential Subscriber, in accordance with the line extension policy in Section 7.4 of the Cable Ordinance. 5.4 The Company agrees to use its best efforts, at its own expense, to actively and diligently conduct the prosecution of all applications to the FCC or other governmental regulatory bodies necessary to permit continuation and extension of its operations in accordance with this Franchise and the Cable Ordinance. 5.5 The Company waives any right to claim confidential, privileged or proprietary rights to any and all reports, documents, filings, correspondence or any other matter submitted to the Franchising Authority pursuant to this Franchise or the Cable Ordinance unless (1) such confidential rights are determined to be confidential by law or by practices of federal or state agencies and (2) the Company marks "CONFIDENTIAL" on each page in which it believes is confidential by law. The Company, however, understands and acknowledges that should the Franchising Authority receive a public information request for such documents, the Franchising Authority shall submit the requested documents to the Texas Attorney General and notify the Company that it has or will be doing so. The Franchising Authority will have no further responsibility regarding the determination of -5- 971023 -5e ® whether the documents contain public information, for the Company agrees that it will be solely responsible and obligated to prove to the Texas Attorney General that the documents submitted are not subject to disclosure to the public. Both the Franchising Authority and the Company agree that it will comply with the decision of the Texas Attorney General regarding the release of the requested information. SECTION 6 Technical Requirements 6.1 Existing System Capacity to Continue. It is agreed that the Company shall continue to provide, at minimum, the capacities and channels actually being provided as of the effective date of this Franchise, and shall be in accordance with the technical standards contained in Part 76 of the FCC's Rules and Regulations. 6.2 Additional Video Programming Services. On or before thirty -six (36) months from the effective date of this Franchise, the Company shall have a Cable System capable of providing at least seventy -five (75) full -time video programming services available to all Subscribers. The technical manner in which the additional video programming services are made available is within the sole discretion of the Company, as long as the technical performance standards required by this Franchise and the Cable Ordinance are consistently maintained. 63 Parental Control Option. The Company shall make available at no cost or at a reasonable cost a parental control option (filters or other appropriate devices) to Subscribers requesting the capability of removing objectionable video and audio programming from the Cable Service. The availability of this option shall be publicized at least once each year by the Company through the use of a written notice mailed to all Subscribers. 6.4 Stereo Availability. The Cable System shall offer and make available stereo audio as part of all of the television broadcast signals delivered to Subscribers provided that those signals are available for reception as stereo audio signals at the Company's headend. 6.5 Signal Ingress Protection. The Company shall take all steps necessary to eliminate interference visible to Subscribers, which interference is caused by among other things signal ingress at the Company's headend, trunk and distribution system or other facilities from either natural sources or from equipment of licensees of the FCC operating in compliance with their authorizations. 6.6 Internet Access. Should the Company offer high -speed Internet access as a Cable Service within the Service Area, the Company shall provide free of charge one cable modem, installation of the cable modem, an ethernet card, and any software necessary for access to such service, plus monthly service to each public school within the Service Area as and when requested in writing by the City Manager, assuming the school -6- 971023 -5f 49 qualifies for a standard installation as. defined in Section 7.5.1. of the Cable Ordinance. The Company shall also provide'one cable modem, an ethernet card, related software and monthly service to the offices of the City Managerand the City Attorney upon written request of the City Manager. The schools and the City shall be responsible for supplying, maintaining, updating and replacing as necessary any other hardware, such as a personal computer, required for access to such service. The City agrees to take reasonable precautions to prevent the illegal and/or improper use of such service within the offices of the City. Such access shall be provided within thirty (30) days of a written request by the City Manager. Further, the Company shall not be obligated to provide such service to any school unless the school agrees to take reasonable precautions to prevent any inappropriate or illegal use of such service. 6.7 Standby Power. The Company shall come into compliance with the standby power supply requirements of Section 7.7 of the Cable Ordinance within thirty -six (36) months of the effective date of this Franchise. SECTION 7 Service to be Provided to Subscribers 7.1 General Provision of Cable Service Throughout Service Area. The Company shall provide the opportunity for all residents in existing dwelling units and apartment complexes within the present corporate limits of the City of Baytown to subscribe to Cable Service, subject to the standard installation and line extension provisions contained in Section 7.4 and 7.5 of the Cable Ordinance, and subject to the limitations of Section 7.3 of this Franchise. Nothing herein shall be construed to require the Company to provide Cable Service to residents of multiple dwelling units where the owner of such property will not allow the Company access to the premises on reasonable terms and conditions. Failure to provide such Cable Service shall be a material breach of this Franchise. 7.2 Billing Practices, Information and Procedures. The Company shall inform all Subscribers at time of installation and annually thereafter of complete information pertaining to billing and collection procedures, procedures for ordering changes in or termination of services, and refund and credit policies. 7.2.1 Billing procedures shall be as follows: 7.2.1.1 The Company shall bill all Subscribers to its Cable System in a nondiscriminatory manner, regardless of Subscriber's level of Cable Service. In no case shall any Subscriber be required to pay for Cable Services in excess of thirty (30) days prior to receipt of such Cable Service. No administrative fee for processing of is -7- 971023 -5g delinquent accounts shall be imposed for the first thirty (30) days following the date of the invoice. The date of the invoice shall be construed as the date the invoice is placed in the mail and sent via first class mail, postage prepaid. 7.2.1.2 The Company shall provide all Subscribers with an itemized monthly bill which shall be clear, concise and understandable. The bill shall contain, at a minimum, the following information: 7.2.1.2.1 A list of each service or package received for that billing period showing individual charges for basic Cable Service, other tiers of Cable Service, pay -per -view usage and equipment rental charges; 7.2.1.2.2 The period of time over which said Cable Services are billed; 7.2.1.2.3 The total charges due for the monthly period, including any previous balance due; and 7.2.1.2.4 A specific date by which payment is due. 7.3 Disconnection and Termination of Cable Services. The Company shall only disconnect or terminate a Subscriber's Cable Service for good and just cause. In no event shall the Company disconnect said Cable Service for nonpayment without the prior written notification to the affected Subscriber at least ten (10) days prior to such disconnection or termination. In no event shall such disconnection or termination for nonpayment occur less than thirty (30) days after a Subscriber's failure to pay a bill due. Where the Company has improperly discontinued Cable Service to any such Subscriber, the Company shall provide free reconnection to the Cable System to such Subscriber within twenty -four (24) hours of being notified by Subscriber. 7.4 Subscriber Surveys on Programming, Service Quality and Operations. Once every three (3) years, the Company at its expense shall perform a statically significant survey of its Subscribers to evaluate the Company's performance and seek Subscriber programming preferences. The Franchising Authority shall be permitted to review the qualifications of the Person performing the survey, the form as well as the methodology to be used, and shall also be consulted as to the questions being asked and for any other suggestions that might assure the quality, fairness and statistical validity of the survey. Copies of complete survey results shall be given to the City Manager within thirty (30) days of completion of each survey. 7.5 Notices Given to Subscribers Regarding Complaint Procedures. The Company shall, in compliance with Section 9.4 of the Cable Ordinance, furnish a notice to Subscribers on 0 -8- 971023 -5h ® procedures for receiving Subscriber complaints, said notice to be provided at the time of initial subscription and annually thereafter. 7.6 Information Requirements to Subscribers. All information required by the Cable Ordinance and this Franchise to be sent to Subscribers shall be provided to the mailing address listed on all Cable System Subscriber accounts. 7.7 Automatic Termination of Limited Term Premium Offerings. The Company shall automatically terminate the Subscriber's billing for any limited -term Cable Service offering at the end of the established promotional period unless (a) the Subscriber has asked to retain and pay for said Cable Service, or (b) the Subscriber was made aware of the termination of the offer and the return to the regular price at the time of initial subscription. SECTION 8 Services to Local Governmental and Educational Institutions 8.1 Service to Public Buildings and Facilities. The Company shall furnish its Cable Service free of charge to all public, private and parochial schools as well as to all public buildings and facilities in the Service Area in accordance with Section 9.1.1 of the Cable Ordinance. 8.2 Access Channels Required on Cable System. Initially, the Company shall continue to provide one (1) downstream channel on the Cable System for public, educational and/or governmental access programming. Upon activation of the additional video programming services described in Section 6.2 of this Franchise, the Company shall provide up to a maximum of three (3) downstream channels on the Cable System for the provision of public, educational, and/or government access programming, subject to the utilization standards in Section 9.2.3 of the Cable Ordinance. The City shall determine how the access channels shall be specifically used (i.e. whether for public, educational, or governmental use or some mix thereof), and shall administer the policies and procedures governing use and programming of the channels. 8.3 Program Origination Capability at Public Facilities. Live program origination capability shall be provided by the Company to two public facilities to be designated by the Franchising Authority within six (6) months of written notice by the Franchising Authority to the Company of the selected buildings. The specific sites selected must be within one hundred twenty -five (125) feet of an available tap of the Cable System, or the Franchising Authority agrees to pay the direct cost of labor and materials necessary to extend the Cable System beyond one hundred twenty -five (125) feet to the building. The obligation of the Company herein is only to extend the Cable System facilities to accommodate a live origination feed, not to provide cameras, audio equipment, modulators, demodulators, or any other equipment necessary to generate the signal. 0 -9- n 971023 -5i 8.4 Franchise Grant, Government and Educational Access Facilities. In order to assist the Franchising Authority in acquiring and/or updating its video production and cable casting equipment, the Company agrees to provide a grant of up to fifty thousand dollars ($50,000) to the Franchising Authority for such purpose. Such grant shall be made available to the Franchising Authority within one hundred twenty (120) days of the Company's receipt of a written request, detailing the proposed equipment to be purchased with the grant monies. 8.5 Emergency Use. The Company shall comply with Section 9.1.2 of the Cable Ordinance regarding emergency alert systems. 8.6 Institutional Network. Upon written request of the City Manager, the Company agrees to assist the Franchising Authority, Goose Creek Consolidated Independent School District and Lee College in the evaluation of the creation of an Institutional Network that would interconnect specific government buildings and/or school buildings for the transmission and receipt of voice, data, video and other communications between specific points in the discrete network within the Service Area. The Company further agrees that if such an Institutional Network is constructed, the Company's charges to the Franchising Authority for the use of such network shall be at comparable rates and on similar terms and conditions as that offered by the Company to other educational and municipal users in the State of Texas for similar services. Nothing herein should be construed as a requirement for the Company to construct an Institutional Network without fair reimbursement of the capital cost to provide such facilities. SECTION 9 Compliance and Monitoring Testing 9.1 Semi - Annual Testing Performed by the Company. The Company agrees to conduct the technical performance tests required semi - annually by the FCC and provide copies of the test results to the Franchising Authority, upon written request by the City Manager. SECTION 10 Customer Service Reports 10.1 Customer Service Reports. Customer Service Reports as required in Section 11.2 of the Cable Ordinance shall be filed with the Office of the City Clerk when requested in writing by the City Manager, provided such request shall be made no more than four (4) times annually. -10- 971023 -5j SECTION 11 Financial and Operational Reports and Audits 11.1 Annual Financial and Operational Report. Annual financial and operational reports shall be filed as required in Section 11 of the Cable Ordinance. SECTION 12 Franchise Fee 12.1 During the term of this Franchise, the Company shall pay the Franchising Authority in accordance with Section 3.3.2 of the Cable Ordinance for the use of its Public Ways, as well as maintenance, improvements to and supervision thereof by the Franchising Authority, a Franchise fee in an amount equal to five percent (S %) of its annual Gross Revenues. 12.2 Nothing contained in this Franchise shall be construed to limit the authority of the Company to make payments in support of the use of community programming, educational or governmental channels. However, in no event shall any payment for staff support for community, education and government channels be considered in the calculation of the Franchise fees payable to the Franchising Authority. ® SECTION 13 Insurance, Letter of Credit and Bonds 13.1 Insurance Requirements. The Company shall maintain at all times insurance as required in Section 6 of the Cable Ordinance and shall file with the City Attorney's office Certificates of Insurance evidencing the required coverage. The Company shall maintain at all times the capability to pay any amount which may be deducted from insurance claim payments pursuant to the terms of the Company's insurance policy. 13.2 Letter of Credit. The Company shall maintain with the Franchising Authority an irrevocable Letter of Credit as described in Section 14 of the Cable Ordinance, in the amount of fifty thousand dollars ($50,000). The Letter of Credit shall be used to ensure the faithful performance of all provisions of this Franchise and the Cable Ordinance and shall be attached to and made a part of this Franchise. SECTION 14 Customer Service Standards 14.1 General. The Company shall immediately initiate and conform its customer service activities to be in compliance with the Customer Service Standards set forth in §76.309 of -11- 971023 -5k ® the Rules and Regulations issued by the FCC. The Company, at a minimum, shall also comply with the following local requirements: EI 14.1.1 Telephone Listing. A telephone number served through a toll free number in a Baytown directory shall be obtained by the Company along with a directory listing which includes the address of the local office. 14.1.2 Telephone Hours. The Company shall staff the local toll -free number for in coming calls from Subscribers with live service representatives at least between the hours of 9 a.m. to 7 p.m. Monday through Friday, and 9 a.m. to 5 p.m. on Saturdays. During those hours when live service representatives are not available, the Company will provide either an answering service or automated recording machine so that Subscribers can leave messages. The Company will respond to all non- emergency messages the following business day. The Company will also monitor the messages so that Cable System outages and other emergencies can and will be responded to immediately. 14.1.3 Local Office. The Company shall provide a Local Area Office which is capable of assisting Subscribers in the manner described in Section 9.4 of the Cable Ordinance, which is either within the City, or no further than five (5) miles from the City limits. This office shall at least be open from 9 a.m. to 5 p.m. Monday through Friday, and for at least four (4) hours on Saturday, and at least one (1) evening until 7 p.m. during the week. 14.1.4 Repair Response. Response to isolated reports of Subscriber Cable Service outages shall occur within twenty -four (24) hours, seven (7) days per week, including holidays. All other isolated Cable Service problems shall be responded to within thirty -six (36) hours of the Subscriber's call, excluding Sundays and holidays. Outage reports affecting at least three (3) Subscribers in the same general area shall be responded to within one (1) hour of the third (3`d) report of the incident if it is received between 8:00 a.m. and 5:00 p.m., or within four (4) hours, if received between 5:00 p.m. and 8:00 a.m. 14.1.5 Credits. The Company shall issue one day's credit for each period of four (4) or more consecutive hours, occurring in a period of twenty -four (24) consecutive hours, when a service interruption occurs, computed from the time the Grantee receives notice of a service interruption from any Subscriber affected by a service interruption. Credit shall be provided for the specific services affected by the service interruption. No credit shall be given for any service interruption caused by a Subscriber or his/her equipment. Further, a Subscriber requesting credit must afford the Company the opportunity to verify the service interruption and correct it, including allowing access to his/her premises as necessary. -12- 15.1 971023 -51 SECTION 15 Defense and Indemnification It is expressly understood and agreed that the Company shall defend, indemnify and save harmless the Franchising Authority, its officers, boards, commissions, agents and employees to the extent provided in Section 6 of the Cable Ordinance. SECTION 16 Construction Bond 16.1 At least fifteen (15) days prior to the time when the Company undergoes reconstruction of its Cable System, the Company shall furnish and maintain a construction bond in the amount as reasonably determined by the City Manager, which amount shall not exceed the sum of two hundred thousand dollars ($200,000), in the form required in Section 6.9 of the Cable Ordinance. SECTION 17 Liquidated Damages 17.1 Liquidated Damages. The Company understands and agrees that failure to comply with certain time and performance requirements as stipulated in this Franchise or the Cable Ordinance will result in damage to the Franchising Authority, and that it is and will be impracticable to determine the actual amount of such damage in the event of delay or nonperformance; therefore, the parties hereby agree to the liquidated damages specified below. Prior to the imposition of the liquidated damages, the Franchising Authority shall give notice and an opportunity to cure in accordance with Sections 14 and 15 of the Cable Ordinance. If the Company fails to cure after following such procedures, then the following amounts may be chargeable to the Letter of Credit for the following concerns: 17.1.1 Failure to provide the additional video programming services in accordance with Section 6.2 of this Franchise, unless the City Council by resolution specifically approves the delay; the Company shall pay two hundred and fifty dollars ($250) per day for each day, or part thereof, the delinquency continues; 17.1.2 Failure to provide, within a reasonable time period following a written request, data, documents, reports or information; the Company shall pay fifty dollars ($50) per day for each day, or part thereof, that each violation occurs or continues; 0 -13- El 971023 -5m 17.1.3 Failure to test, analyze and report on the technical performance of the Cable System as required herein and in the Cable Ordinance; the Company shall pay fifty dollars ($50) per day for each day, or part thereof, that such noncompliance continues; 17.1.4 Failure to provide Cable Service to schools and municipal facilities as and when required by Section 9.1.1 of the Cable Ordinance and Section 8.1 of the Franchise and/or internet access as required in Section 6.6 of the Franchise, unless the City Council specifically approves a delay or change or the Company has obtained modification of its obligation; the Company shall pay fifty dollars ($50) per day for each day, or part thereof, that each noncompliance continues; 17.1.5 Thirty (30) days following adoption of a resolution by the City Council determining a failure of the Company to comply with operation, maintenance or technical standards, the Company shall pay five hundred dollars ($500) per day for each day or part thereof, that such noncompliance continues; 17.1.6 For breach of any customer service standard, as set forth in Section 14 above, the Company shall pay two hundred and fifty dollars ($250) per day for each day, or part thereof, that such noncompliance continues; 17.1.7 Failure to pay to the Franchising Authority any Franchise Fees, taxes, liens or other fees after ten (10) days written notice of delinquency, five hundred dollars ($500) per day each day, or part thereof, that each violation occurs or continues; 17.1.8 Failure of the Company to pay the Franchising Authority, after ten (10) days notice, any amounts due and owing to the Franchising Authority by reason of the indemnity provision of Section 6 of the Cable Ordinance; failure of the Company to pay to the Franchising Authority any liquidated damages due and owing to the Franchising Authority; failure to make any payment required by this Franchise not named in Section 17.1.7 within the time fixed therein; the Company shall pay five hundred dollars ($500) per day for each day, or part thereof, such noncompliance occurs; and 17.1.9 Failure to pay to the Franchising Authority within ten (10) working days after receipt of written notice from the Franchising Authority, any damages, claims, costs or expenses which the Franchising Authority has been compelled to pay or incur by the reason of any material act or default by the Company; the Company shall pay five hundred dollars ($500) per day for each day, or part thereof, that each noncompliance occurs, -14- 971023 -5n ® 17.1.10 Failure to provide the institutional network as required in Section 8.6 of the Franchise, unless the City Council specifically approves a delay or change or the Company has obtained modification of its obligation; the Company shall pay three hundred dollars ($300) per day for each day, or part hereof, that each noncompliance continues. 17.1.11 Ten (10) days following adoption of a resolution by the City Council determining the failure of the Company to comply with any material provisions of this Franchise or Cable Ordinance which the Franchising Authority determines can be remedied by a cash expenditure; the Company shall pay three hundred dollars ($300) per day for each day, or part thereof, that each noncompliance occurs. SECTION 18 Enforcement and Termination of Franchise 18.1 In addition to all other rights and powers retained by the Franchising Authority, the Franchising Authority reserves the right to terminate, revoke or cancel this Franchise and all rights and privileges of the Company in the event of a material breach of its terms and conditions all as provided in Section 16 of the Cable Ordinance. SECTION 19 Representations and Warranties 19.1 The Company hereby warrants, represents, acknowledges, and agrees that at or before the effective date of this Franchise, it shall submit to the Franchising Authority an appropriate document evidencing its warranties that, as of the effective date of this Franchise: 19.1.1 The Company is duly organized, validly existing, and in good standing under the laws of the State of Texas; 19.1.2 The Company has the requisite power and authority under applicable law and its by -laws and articles of incorporation or other organizational documents, is authorized by resolutions of its Board of Directors or other governing body, and has secured all consents which are required to be obtained as of the effective date of this Franchise, to enter into and legally bind the Company to this Franchise' and to take all actions necessary to perform all of its obligations pursuant to this Franchise; 19.1.3 The Company guarantees that, at the present time and in its best knowledge of the foreseeable future, it is financially able to perform all commitments made in this is Franchise; -15- 971023 -5o 19,1A The Franchising Authority upon accepting this Franchise does so relying upon its own investigation and understanding of the power and authority of the Franchising Authority to grant the Franchise; 19.1.5 The Company has carefully read the terms and conditions of this Franchise and the Cable Ordinance and is willing to and does accept all of the risks of the meaning of such terms and conditions; 19.1.6 To the best of its knowledge, there is no action or proceedings pending or threatened against the Company which questions its performance under this Franchise; 19.1.7 Insofar as the legal capacity of the Company to carry out any obligation pursuant to this Franchise is concerned, the execution of and performance pursuant to this Franchise will not result in the breach or violation of any provision of the articles of incorporation or by -laws of the Company or of any statute, regulation, agreement, judgment or decree to which it is subject; 19.1.8 None of the officers, directors, general partners or managers of the Company has any ownership interests that would be in violation of section 613 of the Cable Act; 19.1.9 The Company enters into this Franchise willingly and without coercion, undue influence or duress, has not misrepresented or omitted material facts, has not entered into this Franchise with the intent to act contrary to their provisions, and represents and warrants that, so long as it operates the Cable System, it will be bound by the terms and conditions of this Franchise and the Cable Ordinance, subject to applicable state and federal law; and 19.1.10 The Company by acceptance of this Franchise acknowledges that it has not been induced to enter into this Franchise by any understanding or promise or other statement whether oral or written by or on behalf of the Franchising Authority or by any other Person concerning any term or condition of this Franchise not expressed herein or in the Cable Ordinance. SECTION 20 Miscellaneous Provisions 20.1 Actions of Parties. In any action by the Franchising Authority or the Company that is mandated or permitted under the terms hereof, such party shall act in a reasonable, expeditious and timely manner. Furthermore, in any instance where approval or consent is required under the terms hereof, such approval or consent shall not be unreasonably withheld. 0 -16- • 971023 -5p 20.2 Equal Protection. In the event the Franchising Authority enters into a Franchise, permit, license, authorization, or other agreement of any kind with any other Person other than the Company to enter In the Franchising Authority's Public Ways for the purpose of constructing or operating a Cable System for providing Cable Service to any part of the Service Area, the material provisions thereof shall be reasonably comparable to those contained herein, in order that one operator not be granted an unfair competitive advantage over another, and to provide all parties equal protection under the law. 20.3 Filing Requirements. When not otherwise prescribed herein, all matters herein required to be filed with the Franchising Authority shall be filed with the City Manager. 20.4 Force Majeure. With respect to any provisions of this Franchise or the Cable Ordinance, the violation of or noncompliance with which could result in the imposition of a financial penalty, liquidated damages, forfeiture or other sanction upon the Company, such violation or noncompliance shall be excused where such violation or noncompliance is the result of Acts of God, war, civil disturbance, strike or other labor unrest or similar events, the occurrence of which was not reasonably foreseeable by Company and is beyond its reasonable control. 20.5 Notice. Unless expressly otherwise agreed between the parties, every notice or response required by this Franchise to be served upon the Franchising Authority or the Company shall be in writing, and shall be deemed to have been duly given to the required party on the day it is hand - delivered with a signature of receipt, or five (5) business days after having been posted in a properly sealed and correctly addressed envelope and sent by certified or registered mail, postage prepaid. The notice or responses to the Franchising Authority shall be addressed as follows: City of Baytown Attn: City Manager 2401 Market Street P.O. Box 424 Baytown, TX 77522 The notices or responses to the Company shall be addressed as follows: TCI Cablevision of Texas, Inc. Attn: General Manager 4201 FM 1960 West Houston, TX 77060 The Franchising Authority and the Company may designate such other address or addresses from time to time by giving at least thirty (30) days written notice to the other. -17- 971023 -5q 20.6 Amendments. This Franchise may be amended at any time by the mutual written agreement of the Franchising Authority and the Company. The parties expressly agree to all such amendments which affect the Franchise fee rate as well as those amendments pertaining to the lawful exercise of the Fran chi sing.Authority's police powers. 20.7 Descriptive Headings. The captions to Sections contained herein are intended solely to facilitate the reading thereof Such captions shall not affect the meaning or interpretation of the text herein. 20.8 Severability. If any section, sentence, paragraph, term or provision hereof is determined to be illegal, invalid or unconstitutional, by any court of competent jurisdiction or by any state or federal regulatory authority having jurisdiction thereof, such determination shall have no effect on the validity of any other section, sentence, paragraph, term or provision hereof, all of which will remain in full force and effect for the term of this Franchise, or any renewal or renewals thereof. 20.9 Acceptance. 20.9.1 Company shall, within sixty (60) days from the date of the final passage of this Franchise by the City Council of the City of Baytown, file with the City Clerk of Baytown a written statement signed in its name and behalf by an officer of the Company duly authorized by its Board of Directors in the following form: The Honorable Mayor and the City Council of the City of Baytown: TCI Cablevision of Texas, Inc., for itself, its successors, and assigns, hereby accepts the attached Franchise finally passed by the City Council of Baytown, the day of , 19_____., and agrees to be bound by all of its terms and provisions. Officer Dated: 20.9.2 Along with the acceptance document mentioned in Section 20.9.1, the Company shall tender to the City Manager the warranty document required in Section 19 above together with the Letter of Credit and Certificate of Insurance required. Such acceptance shall be acknowledged by the Company before a Notary Public, and shall in form and content be satisfactory to and approved by the City Attorney. 5:2 971023 -r 20.10 Effective Date. 20.10.1 This F r anc his e shall be read at three 3 separate regular meetings of the City Council and shall not be finally passed until at least thirty (30) days after the first reading and shall not take effect until sixty (60) days after its final passage, provided that the Company accepts the obligations under this Franchise within such sixty (60) day period, and agrees and accepts all of the terms herein in the manner provided, and pending such time, the full text of this Franchise shall be published once each week for four (4) consecutive weeks in The Baytown Sun and expense of such publication shall be borne by the Company. 20.10.2 This Franchise shall not become effective unless and until all provisions required in this Section 20 are done and completed. All of such provisions being hereby declared to be conditions precedent to the effectiveness of this Franchise granted hereunder. In the event any such provisions are not done and completed in the time and manner required, this Franchise shall be null and void. INTRODUCED, READ, AND PASSED on the FIRST READING by the City Council of the City of Baytown, Texas, this the 23`d day of October, 1997. 0 ATTEST: EILEEN P. HALL, City Clerk APPROVED AS TO FORM: 4 � 1 0 � � 4, P'4 eGKA-CIO RAMIREZ, SlkXity Attorney El 21W c PETE C. ALFAR , Mayor 971023 -5s INTRODUCED, READ, AND PASSED on the SECOND READING by the City Is Council of the City of Baytown, Texas, this the 16`h day of December, 1997. A (I PETE C. ALFARO, Mayor ATTEST: 1 EILEEN P.- HALL, City Clerk APPROVED AS TO FORM: ;4AC176--RA NT'I'REZ, S . ity Attorney INTRODUCED, READ, AND PASSED on the THIRD READING by the City Council of the City of Baytown, Texas, this the 8"' day of January, 1998. ATTEST: EILEEN P. HALL, City Clerk APPROVED AS TO FORM: IGNACIO RAMIREZ, SR., City Attorney c -.klh69 \Contracts \Cab]cFrancli ise \Start= inal l-raiich ise.120197CIean 0 -20- PETE C. ALFARO, Mayor Attachment "A" CRDItLNI.NCE i`I0. 8113 ® AN ORDINANCE OF THE CITY OF BAYTOWN, TEXAS, ESTABLISHING A PROCEDURE FOR THE FRANCHISING OF CABLE TELEVISION SYSTEMS, SETTING FORTH RULES AND REGULATIONS GOVERNING THE OPERATION OF SUCH SYSTEMS, PROVIDING A REPEALING CLAUSE; CONTAINING - A SAVINGS CLAUSE; AND PROVIDING FOR THE PUBLICATION AND EFFECTIVE DATE THEREOF. WHEREAS, the City Council has determined it is in the best interest and consistent with the convenience and necessity -of the City to grant Franchises to one or more Persons desiring to provide Cable Service within the confines of the City and on the terms and conditions hereinafter set forth, and as may later be amended, and as may be further described in each Franchise; and WHEREAS, the City Council has identified the purpose of this Ordinance to be as follows: 1. To provide procedures for the granting, renewal, transfer and acquisition by the City of Franchises for providing Cable Service in the City; 2. To regulate the erection, construction, reconstruction, installation, operation, maintenance, dismantling, testing, repair and use of Cable Systems in, upon, along, across, above, over or under or in any manner connected with Public Ways or public places within the jurisdiction of the City as now or in the future may exist; 3. To provide for the payment of certain Franchise fees and other valuable considerations to the City which, anion; other purposes, may be used to pay for the rental and use of Public Ways and to regulate the construction, reconstruction and operation, use and development of such Cable Systems within the City; 4. To provide conditions under which such Franchised Cable Systems will serve present and future needs of government, public institutions, commercial enterprises, public and private organizations, and the citizens and general public of the City; and 5. To provide remedies and prescribe penalties and liquidated damages for any violation of this Ordinance and /or the terms and conditions of Franchises granted pursuant thereto. NOW, THEREFORE BE IT ORDAINED BY THE CITY COUNCIL OF THE CITY OF BAYTOWN, TEXAS: 0 ATTACHMENT "A" ® Section l: In order to establish a procedure for the granting of cable television Franchises and renewals thereof and to establish rules and regulations governing the operation of such Cable Systems, the following provisions are hereby adopted: 1. Definitions. As used in this Ordinance, the following words and terms have the meanings set forth below. The definitions contained in this Ordinance rely on those contained in the Cable Act. Any ambiguity shall be resolved by reference to the federal statutes, regulations and the decisions interpreting the same. 1.1 Cable Act. The Communications Act of 1934, as amended by Cable Communications Policy Act of 1984, the Cable Television Consumer Protection and Competition Act of 1992, the Telecommunications Act of 1996, and as may be further amended from time to time. 1.2 Cable Service. Means (a) the one -way transmission to Subscribers of video programming, or other programming service, and (b) Subscriber interaction, if any, which is required for the selection or use of such video programming or other programming service. 1.3 Cable System. Means any facility, consisting of a set of closed transmission paths and associated signal generation, reception and control equipment that is designed to provide Cable Service which includes video programming and is provided to multiple Subscribers within the City. Such terms shall not include (a) a facility that serves only to retransmit the television signals of one or more television broadcast stations; (b) a facility that serves Subscribers without using any public right-of-way; (c) a facility of a common carrier which is subject, in whole or in part, to the provision of Title 11 of the Cable Act, except that such facility shall be considered a Cable System to the extent such facility is used in the transmission of video programming directly to Subscribers, unless the extent of such use is solely to provide interactive on- demand services; (d) an open video system that complies with. Section 653 of the Cable Act; or (e) facilities of any electric utility used solely for operating its electric utility system. 1.4 Cable Operator. Means any Person or group of Persons (a) who provides Cable Service over a Cable System and directly or through one or more affiliates owns a significant interest in such Cable System, or (b) who otherwise controls or is responsible for, through any arrangement, the management and operation of such Cable System. 1.5 City. Means the City of Baytown, organized and existing under the laws of the Statc of Texas and the area within its territorial limits, as such area may be hereinafter amended. 1) ® 1.6 City Council. The City Council of the City of Baytown, Texas. n 1.7 Federal Communications. Commission or FCC. That federal agency as presently constituted, or any successor agency. 1.8 Franchise. The nonexclusive privilege; whether an initial authorization or renewal thereof, to construct and operate a Cable System along the Public Ways in the Service Area. It is not intended to include or supersede or otherwise affect any license or permit required for the privilege of transacting and carrying on a business within the City as may be required by other ordinances or laws of the City. 1.9 Grantee. A Person or group of Persons and its /their lawful successor, transferee or assignee granted a Franchise by the City Council pursuant to this Ordinance. 1.10 Gross Revenues. Shall mean all amounts from whatever source which are received by a Grantee from or in connection with the operation of the Cable System to provide Cable Service within the Service Area, including, without limitation: 1.10.1 Revenue received from Subscribers, including, but not limited to, revenue for basic service, tier service, additional outlets, FM service, music service, commercial service, premium service, pay - per -view service, and related event services, or for the distribution of any Cable Service over the Cable System or the provision of any Cable Service - related activity in connection with the operation of the Cable System. 1. 10.2 Revenue received from Subscribers for installation, change in service and re- connection charges and similar fees. 1.10.3 Revenue received from Subscribers for converters, remote controls or other equipment leased or rented to Subscribers. 1.10.4 Revenue received from Subscribers for service charges and fees attributable to delinquent accounts. 1.10.5 Revenue received from third parties, including advertising revenue, home shopping commissions,'and leased access payments. 1. 10.6 To the extent consistent with law, any payment or consideration (including Franchise fees, but excluding any utility users tax or other tax imposed by the City or the state or federal government) collected for direct payment to a third party. ® 1.10.7 Revenue received by any other Person which is derived from or in connection with the operation of a Cable System to provide Cable Service to the extent that said revenue is derived through a means which has the effect of avoiding the payment of Franchise fees to the City that would otherwise be paid herein. • There shall be deducted from Gross Revenue: a. Bad debts written off by Grantee in the normal course of its business; provided, however, that bad debt recoveries shall be included in Gross Revenue, and b. Refunds made to Subscribers or other third parties. In computing Gross Revenue from sources other than a Grantee's Subscribers, including, without limitation, revenue derived from the sale of advertising, home shopping services, leased access or any other revenues attributable or allocated to Grantee in accordance with generally accepted accounting principles but received by another entity affiliated with Grantee, the aggregate revenue received by Grantee from such other sources during the period in question shall be multiplied by a fraction, the numerator of which shall be the number of Grantee's Subscribers in the City as of the last day of such period and the denominator of which shall be the number of Subscribers represented in the general ledger where the revenue was allocated as of the last day of such period. 1.11 1n. Shall mean in, under, across, above, over, upon, through, among, or in any manner connected with. 1.12 Local Area Office. A Grantee's business office or service center located within the City or in close proximity thereof, as specified in each Franchise. 1.13 Person. Means an individual, partnership, association, joint stock company, trust, corporation, or governmental entity. 1.14 Public Ways). Shall include, but not be limited to in any way the surface of, and the space above and below, any public street, highway, freeway, bridge, land path, alley, court, boulevard, sidewalk, parkway, lane, drive, circle, or other public right - of -way, including but not limited to, public utility easements, dedicated utility strips, parks, streams, tunnels, or rights -of -way dedicated for compatible uses for the purpose of installing, operating, repairing, and maintaining the Cable System. 1.15 Service Area. Means the area within the municipal boundaries of the City in which the Grantee is authorized pursuant to a Franchise to operate its Cable System. 4 ® 1.16 Subscriber. Any Person who lawfully receives Cable Service provided by a Grantee's Cable System. . 2. General Provisions. 2.1 Franchise Required. A nonexclusive Franchise to construct, operate and maintain a Cable System within all or any portion of the City is required of any Person desiring to provide Cable Service in the City. A Franchise may be granted by the City Council to any Person, whether operating under an existing Franchise or not, who offers to furnish and provide such Cable Services pursuant to the terms and provisions of this Ordinance and a Franchise acceptable to the City Council. 2.2 To the extent allowed by law, the City Council shall retain all authority to regulate non -Cable Systems and non -Cable Services as necessary to protect the public health, safety and welfare and to ensure compliance with all applicable federal, state, and /or local laws and regulations. If Grantee is allowed by law and chooses to provide non -Cable Services, Grantee and the City will negotiate the terms and Franchise fees in accordance with federal and state law. 2.3 Rights Reserved to City. The City hereby expressly reserves the following rights: 2.3.1 To exercise its governmental powers, now or hereafter existing, to the fullest extent that such powers..may be vested in or granted to the City; 2.3.2 To adopt and promulgate ordinances as it shall find reasonably necessary in the exercise of its lawful police power. Such power shall include the lawful right of the City to maintain control over its Public Ways, and to adopt such reasonable and nondiscriminatory regulations relating to Public Ways as the City and/or its departments shall hereinafter provide; and 23.3 To exercise the lawful police powers of the City through amendment of this Ordinance as well as through enactment of separate ordinances and regulations. 2.4 Limits on a Grantee's Recourse. 2.4.1 The City shall have the immunity from damages afforded by the Cable Act, as well as all other applicable immunities to which it may be entitled. lr • 2.4.2 All Franchises granted by the City shall require an acknowledgment from the Grantee that the Grantee has not been induced to accept the Franchise by any promise, oral or written, by or on behalf of the City or any third person regarding any term or condition of this Ordinance or the Franchise not expressed therein. A Grantee further shall pledge that no promise or inducement, oral or written, has been made to any City employee or official regarding receipt of a Franchise. 2.4.3 All Franchises granted by the City shall require an acknowledgment from Grantee that Grantee has carefully read the terms and conditions of this Ordinance and the Franchise. Grantee's acceptance of the obligations imposed by the terms and conditions of this Ordinance shall be as specified in the Franchise. 2AA A Grantee agrees, by the acceptance of a Franchise, to accept the validity under present law of the terms and conditions of the Franchise and this Ordinance in their entireties, and that it will not, at any time, proceed against the City in any claim or proceeding under present law challenging any term or provision of this Ordinance or a Franchise as unreasonable, arbitrary or void or that the City did not have the authority to impose such term or condition. 2.4.5 The decision or decisions of the City Council concerning the selection of one or more Grantees and the award of one or more Franchises is final, and all applicants shall agree as a condition of application not to contest the City Council's decision in any court of law or before the Federal Communications Commission. 2.4.6 Nothing in this Ordinance or in Section 635A of the Cable Act shall be construed as creating or authorizing liability of any kind, under any law, for any action or failure to act relating to Cable Service or the granting of a Franchise by the City or any official, member, employee or agent of such authority or entity. 2.5 Unlawful Acts; Penalties. 2.5.1 It shall be unlawful for any Person to establish, operate or carry on the business of distributing to any Person in the City any Cable Service by means of a Cable System unless a Franchise therefore has first been obtained pursuant to the provisions of this Ordinance and unless such Franchise is in full force and effect. 2.5.2 It shall be unlawful for any Person to construct, install or maintain within any Public Way in the City, or within any other public property of the City, or within any privately -owned area within the City which has not yet become a Public Way but is designated or delineated as a proposed Public Way on any tentative subdivision map approved by the City, any equipment or facilities for distributing any Cable Service through a Cable System, unless a Franchise 6 L` authorizing such use of such Public Way, or property or area has first been obtained pursuant to the provisions of this Ordinance, and unless such Franchise is in full force and effect. 2.5.3 It shall be unlawful for any Person to make any unauthorized connection, whether physically, electrically, acoustically, inductively or otherwise, with any part of a Franchised Cable System within the City for the purpose of enabling himself or herself or others to receive any Cable Service without payment to the owner of the Cable System. 15.4 It shall be unlawful for any Person without the consent of a Grantee to willfully tamper with, remove or injure any portion of the Cable System. 2.5.5 Any Person violating any subsection of this section shall be punished by a fine or by imprisonment or by both fine and imprisonment in accordance with federal, state or local law. 2.6 Failure of City to Enforce Compliance. A Grantee shall not be excused from complying with any of the terms and conditions of this Ordinance or a Franchise by any failure of the City, upon any one or more occasions, to insist upon the Grantee's performance or to seek Grantee's compliance with any one or more of such terms or conditions. 3. Franchising Requirements. 3.1 Application for New Franchise. 3.1.1 Application Non - Refundable Fee. An application for a new Franchise shall be submitted to the City Council, or its designee, on a written application form furnished by the City, and in accordance with the procedures and schedule to be established and published by the City Council. The application will require the facts and information detailed in subsection 3.13 hereof. Applications shall be accompanied by a non- refundable application fee of five thousand dollars ($5,000.00) to the order of the "City of Baytown" which amount shall be used by the City to offset direct expenses incurred in the franchising and evaluation procedures, including, but not limited to, staff time and consulting assistance. 3.1.2 Grantee to Pay Costs of Granting Franchise. An applicant to whom the City Council grants a nonexclusive franchise in addition to the non - refundable fee specified hereinabove, shall pay to the City, within thirty (30) days of receipt of notice of the amount, an amount set by the City Council or its designee, which shall represent the remaining out -of pocket costs incurred by the City, in granting 7 w the Franchise and not defrayed by fees forthcoming from the provisions of subsection 3.1.1 of this section. J. 1.3 Application Requirements. Ten (10) copies of the application shall be filed with the City Clerk and shall contain such information as the City may require, including, but not limited to: 3.1.3.1 A general description of the applicant's proposed operation; 3.1.3.2 A statement detailing its business or corporate organization, including, but not limited to, the identification of any Person holding a ten percent (10 %) or greater interest in the applicant's business and a statement disclosing ten percent (10 %) or greater interest that the applicant has in any other business; 3.1.3.3 A written commitment to timely service and restoration of property; 3.1.3.4 A schedule of proposed charges; 3.1.3.5 A statement setting forth the channels to be allocated for community, municipal, education and leased access; a description of the production facilities and equipment to be made available by the applicant for access; and a statement establishing any additional revenues to be designated for programming or programming assistance for the access channels. 3.1.3.6 lfapplicant is a corporation, audited financial statement for the five (5) previous fiscal years. If applicant is a partnership, copies of the "U.S. Partnership Return of Income" (IRS Form 1065) for the five (5) previous fiscal years. If applicant is sole proprietorship, copies of personal financial statements for the five (5) previous fiscal years; 3.1.3.7 An estimated five (5) year operations pro forma which shall include the initial and continuing plant investment, annual profit and loss statements detailing income and expenses, annual balance sheets, and annual levels of Subscriber penetration. The pro forma shall also state the average return on investment anticipated by the applicant for the five (5) year operations period and shall state the method of computation thereof. Costs anticipated for voluntary services or contributions shall, if present, be incorporated in the pro forma as required in this article, but shall be separately identified in the pro formas; 8 A listing of existing Franchises held by the applicant indicating when the Franchises were issued and when the networks were constructed in each respective governmental unit, together with the name .and address and phone number of a responsible governmental official knowledgeable of the applicant; 3.1.3.4 A statement detailing the applicant's prior experience in a Cable System and/or microwave service, including that of its officers, management and any staff to be associated with the proposed operation; 3.1.3:10 A general statement of the applicant's ability and intent to incorporate technological improvements and advancements in the Cable System as such improvements or advancements are generally available in the industry; and 3.1.3.11 Any other reasonable and applicable information which the City Council may request. 3.1.4 Evaluating Applications, Public Hearing. 3.1.4.1 Upon filing, any Franchise application and related documents are public records, open to inspection by the public during reasonable hours, including specifically the regular business hours of the City Clerk. 3.1.42 Following reasonable notice to the public, any Franchise application shall be available for inspection for a period of at least twenty (20) days prior to the City Council taking action on the same. Any citizen of the City shall have the right to comment in writing, filed in advance or orally at any meeting at which a Franchise application is to be considered. 3.1.4.3 The City shall endeavor to send written notice to all Cable Operators holding current Franchises with the City when a new Franchise application is received. Such notice shall include the applicant's name, a statement that the Franchise application is available for public inspection, and the date of any public hearing on same, if known at the time of the sending of the notice. The City shall have no obligation to supplement any notice given pursuant to this subsection. 3.1.4.4 Before authorizing the issuance of any such Franchise, the City Council shall review the applicant's legal, character, financial and technical qualifications and the adequacy and feasibility of the applicant's 9 ® qualifications to operate a Cable System within the City based upon information provided to the City Council by the applicant and by other sources in writing or at any public hearing or meeting of the City Council and shall conduct a public hearing thereon with at least seven (7) days' advertised notice prior to said public hearing. 3.1.5 Awarding a New Franchise. 3.1.5.1 After examining any application submitted pursuant to procedures established herein and as hereafter amended by the City Council designed to assure the legal, financial, technical and character qualifications of an applicant to provide Cable Service, the City Council is authorized after a . full hearing affording due process, to grant a nonexclusive Franchise conveying the privilege to construct and operate a Cable System within the Public Ways of the City. A Franchise may be awarded to any applicant which in the City Council's judgment will appropriately serve the public interest and whose construction and financial plans and arrangement are both feasible and adequate to fulfill the conditions set forth in this Ordinance and incorporated into any Franchise granted. 3.1.5.2 No provisions in this Ordinance shall be deemed or construed to require the City Council to grant a Franchise following receipt of any Franchise application. 3.1.6 Franchise Term. The length of term of a Franchise shall be determined in the Franchise; however, such term shall not exceed fifteen (15) years from the date the Franchise is accepted by the Grantee by written agreement with the City or from the expiration of a Grantee's previously existing Franchise, whichever is later, unless terminated earlier in accordance with this Ordinance or the Franchise. 3.2 Franchise Fees. 3.2.1 Grantee to Pay City Five Percent (5 %) of Gross Revenue as a Franchise Fee. For the reason that the Public Ways which are used by the Grantee in the operation of its Cable System within the boundaries of the City are valuable public properties acquired and maintained by the City at great expense to its taxpayers, and that the grant of the privilege to the Grantee to use said Public Ways is a valuable property right without which the Grantee would be required to invest substantial capital in right -of -way costs and acquisitions, and because the City will incur costs in regulating and administering the Franchise, the Grantee IE ® shall pay to the City an amount equal to five percent (5 %) of Grantee's Gross Revenues. 3.2.2 Franchise Fee to Be Paid Annually with Statement Verifying All Collected Gross Revenues. The Franchise fee shall be payable annually to the City, and sent to the City's Director of Finance. Such payment shall be made on or before the sixtieth (60`h) day after (i)'the last day of each calendar year during which a Franchise is in effect or (ii) the date of expiration or termination of a Franchise, whichever occurs first. The payment shall be accompanied by a statement of Gross Revenues prepared by an independent certified public accountant, accounting firm, or the Grantee's chief financial officer verifying that the Grantee's total Gross Revenues as herein defined were fairly stated and that the Franchise fees were calculated in accordance with this Ordinance and the Franchise. 3.2.3 City May Examine All Grantee's Records to Determine Accuracy of Amounts Payable to the City. Upon thirty (30) days' written notice to Grantee, the City shall have the right to audit and to recompute any amounts determined to be payable under this Ordinance and the Franchise. Any additional amount due to the City as a result of the audit, which amount shall include interest as proscribed in Section 3.2.4 from the date such amounts should have been paid, shall be paid within forty -five (45) days following written notice to the Grantee by the City, said notice shall include a copy of the audit report. The cost of such audit shall be borne by the Grantee if it is determined that the Grantee's annual payment to the City for any year was underpaid by more than five percent (5 %). 3.2.4 Late Payment of Franchise Fee to Be Charged Interest at Twelve Percent (12 %). In the event that any Franchise payment or recomputed amount is not made on or before the applicable dates heretofore specified, and following ten (10) days' written notice by the City to a Grantee, interest shall be charged daily from such date at the annual rate of twelve percent (12 %) or at the maximum rate allowed by law, whichever is less. 3.2.5 Acceptance of Any Payment Does Not Constitute Release of All Payments Due. No acceptance of any payment shall be construed as a release or as an accord and satisfaction of any claim the City may have for further or additional sums payable under this Ordinance and /or the Franchise. 3.2.6 Reserve Right to Increase Franchise Fee. The City reserves the right to increase the Franchise fee rate in the event that the current federal limitations as to the Franchise fee rate are changed as a result of superseding regulations, laws or court action. Any change in the Franchise fee rate shall be accomplished by • amendment to this Ordinance and each Franchise, provided that such amendments shall be preceded by a public hearing affording due process. 3.2.7 Nothing contained in this Ordinance shall be construed to exempt the Grantee from any lawful tax, business license, levy or assessment which is now or which hereafter be authorized by law. 3.2.8 The City reserves the right to require the Grantee to collect any consumer or other tax or other fee of that may be lawfully imposed on Subscribers by the City. 4. Grantee to be Bound by Terms and Conditions of Cable Ordinance and Franchise. Procedure if Conflict. 4.1 Grantee's acceptance of the obligations imposed by the terms and conditions of this Ordinance shall be as specified in the Franchise. A Grantee shall also agree to provide the Cable System and all of the Cable Services specifically set forth in a Franchise. In the event of a conflict between the Franchise and the provisions of this Ordinance, the provisions of the Franchise shall prevail. Failure to provide Cable Services as promised in Grantee's Franchise shall be deemed a breach of the Franchise to which the provisions of Section I5 and Section 16 of this Ordinance shall apply. 5. Transfers and Assignments. 5.1 The City is hereby empowered to take legal equitable action to set aside, annul, revoke or cancel a Franchise or the transfer of a Franchise, if such transfer is not made according to the procedures set forth in this Ordinance, or is riot in the best interest of the City or the public. 5.2 Transfer of a Franchise means any transaction in which an ownership or interest in a Grantee or its Cable System is transferred from one Person or group of Persons to another Person or group of Persons so that control of the Grantee is transferred, or the rights and/or obligations held by the Grantee under a Franchise are transferred or assigned to another Person or group of Persons. 5.2.1 A rebuttable presumption that transfer of control has occurred shall arise upon the acquisition or accumulation by any Person, or group of Persons, of thirty -five percent (35 %) of the voting interest of the Grantee or of the Person exercising management authority over the Grantee. Any purchases or acquisitions of Grantee's stock made by a Person other than an officer or director of the Grantee over a stock exchange or in the over -the- counter market of which 12 C�-1 Grantee or any affiliate of Grantee has no control, shall not be subject to the requirements of subsection' 5.2.4 below. 5.2.2 A transfer is pro forma when it involves no substantial change in the ultimate ownership or control of the Franchise. 5.2.3 No transfer of a Franchise shall occur without prior approval of the City, and such approval shall not be unreasonably withheld. 5.2.4 Grantee shall promptly notify the City in writing of a proposed transfer and shall file with the City Clerk an application for transfer of a Franchise. The transfer application shall provide complete information of the proposed transaction, including a copy of the proposed agreement, details on the legal, financial and technical qualifications of the transferee as well as any other qualifications the City can lawfully evaluate, and on the potential impact of the transfer on Subscriber rates and service. 5.2.5 An application for approval of a pro forma transfer of a Franchise shall be considered granted on the thirty - first (31st) calendar day following the filing of such application with the City unless, prior to that date, the City notifies the Grantee to the contrary or the City extends such period of time for an addition thirty (30) days. An application for approval of a pro forma transfer of a Franchise shall clearly identify the application as such. 5.2.6 In malting a determination on whether to grant an application for transfer of a Franchise, the City Council shall consider the legal, financial and technical qualifications of the transferee to operate the Cable System, as well as any other qualifications the City can lawfully consider; whether the Grantee is in compliance with its Franchise and the applicable provisions of this Ordinance and, if not, the Grantee and /or the proposed transferee's commitment and plan to cure such noncompliance; and whether operation by the transferee would adversely affect Cable Services to Subscribers or otherwise be contrary to the public interest to the extent the City can lawfully consider such matters. 5.2.7 No application for a transfer of a Franchise shall be granted unless the transferee agrees in writing that it will abide by and accept all applicable terms of this Ordinance and the Franchise and that it will assume the obligations and liability of the previous Grantee under this Ordinance and the Franchise, including whatever conditions that may be necessary to be prescribed by the City Council that will assure said terms, obligations and liabilities will be honored and carried out by the transfer. 13 ® 5.2.8 Approval by the City of a transfer of a Franchise does not constitute a waiver or release of any of the rights of the City under this Ordinance or the Franchise whether arising before or after the date of the transfer. 9 5.2.9 The City shall have one hundred twenty (120) days to act upon any transfer request that is accompanied by the information required in this Section 5. If the City fails to act on a request within one hundred twenty (120) days of receiving the requested information, the transfer request shall be deemed granted, unless the requesting party and the City agree to an extension of time. 5.2.10 The City may impose a reasonable and related processing fee to cover its costs of considering and evaluating an application for transfer of a Franchise, such fee not to exceed fifteen hundred dollars (51,500). 6. Liability and Indemnification. 6.1 Indemnification of City in Franchise Operation, M It shall be expressly understood and agreed by and between the City and any Grantee that the Grantee shall defend, indemnify and hold the City, its officers, agents and employees (collectively the "City "), harmless against any and all claims, lawsuits, judgments, costs and expenses (including attorneys' fees) for personal injury, death, property damage or other harm. for which recovery of damages is sought, suffered by any Person(s), that may arise out of or be occasioned in any way by the granting of a Franchise or the enactment and enforcement of the Franchise and /or this Ordinance, where such injuries, death or damages are caused by the joint negligence of the City and the Grantee, its officers, agents, and /or employees and /or by the joint or sole negligence of the Grantee, its officers, agents, and /or employees. It is the expressed intention of the parties hereto both the Grantee and the City that the indemnity provided for in this subsection is indemnity by the Grantee to indemnify, protect, and defend the City from the consequences of (i) the City's own negligence where that negligence is a concurring cause of the injury, death or damage with that of the Grantee, its officers, agents and /or employees and /or (ii) the Grantee's joint and sole negligence. Furthermore, the indemnity provided for in this subsection shall have no application to any claim, loss, damage, cause of action, suit and liability where the injury, death or damage results from the sole or concurrent negligence of the City unmixed with the fault of the G ra ntee. 14 L` 6.1.2 The indemnity provided for in this section 6 shall expressly include, but not be limited to, indemnification by the Grantee for the use, occupancy and maintenance of any of the Cable System; any act or omission of any representative, agent, customer and/or employee of Grantee; the Grantee's breach of any of the terms or provisions of the Franchise; and any negligent or strictly liable act or omission of the Grantee, its officers, agents, representatives, customers, employees or subcontractors in the use, occupancy and maintenance of the Cable System. It is the expressed intention of the Grantee and the City that the indemnity provided for herein includes an indemnity to protect and defend the City from the Grantee's own negligence as well as the concurrent negligence of the City when mixed with that of the Grantee. In the event that any action or proceeding is brought against the City by reason of any of the provisions contained in Section 6 of this Ordinance, Grantee further agrees and covenants to defend the action or proceeding by legal counsel acceptable to the City, such acceptance not to be unreasonably withheld. 6. l.3 In addition to the ,foregoing, the Grantee covenants and agrees never to make a claim of any hind or character whatsoever against the City for damage of any kind that it may suffer by reason of the installation, construction, reconstruction, operation or maintenance of any public improvement, utility or communication facility whether presently in place or which may in the future be constructed or installed, including, but not limited ,to, any water or wastewater mains or storm sewer facilities, regardless of whether such damage is due to flooding,' infiltration, backflow or seepage caused from the failure of any installation, natural causes or City's negligence when such negligence is mixed with that of the Grantee, its officers, agents and/or employees. 6.2 Reimbursement of Costs. 6.2.1 By acceptance of any Franchise, the Grantee agrees to assume responsibility of the investigation, settlement or defense of any claim made or suit brought against the City due to any liability or potential liability incurred per the provisions of Section 6.1 above, provided that: 6.2.1.1 The City agrees to the extent allowed by law to cooperate fully with the Grantee and its insurers, and to abide by any and all terms, conditions and restrictions of the Grantee's commercial insurance policies; and 6.2.1.2 The City will incur no defense expenses, nor will it make any offers of settlement on any claim or suit included under Section 6. 1.1 above, unless so authorized by the Grantee and its insurcr(s). 15 6.2.1.3 The City provides the Grantee written notice of its obligation to defend the City within twenty (20) days of receipt of a claim or within ten (10) days of receipt of a citation or summons in connection with a lawsuit. The Grantee further agrees to assume all costs and expenses associated with defending the City against any claim made or suit brought in accordance with the provisions of Section 6.1 above, subject to Section 6.2.1.I, Section 6.2.1.2, and Section 6.2.1.3. 622 The Grantee shall pay and by its acceptance of any Franchise agrees that it will pay all expenses, incurred by the City defending itself with regard to all claims, lawsuits, judgments, costs and expenses mentioned in Section 6.1 above, subject to Section 6.2.1.2. 6.3 Public Liability Insurance. A Cable Operator shall maintain and by its acceptance of any Franchise agrees that it will maintain throughout the term of the Franchise or any renewal or extension thereof, a commercial general liability insurance policy, which coverage shall be at least as broad as ISO CG 00 01 10 93, protecting the City and all Persons against liability for- loss or damage for personal injury, death or property damage, occasioned by the operations of the Cable Operator under any Franchise granted hereinafter in the amounts of (a) five hundred thousand dollars ($500,000) for bodily injury or death to any one Person, within the limit within a twelve (12) month period, however, of one million dollars (51,000,000) for bodily injury or death resulting from any one accident within a twelve month period, (b) two hundred fifty thousand dollars ($250,000) for.-property damage resulting from any one accident within a twelve month period, (c) automobile liability insurance with combined single limits of five hundred thousand (5500,000) per accident within a twelve month period for bodily injury and property damage, and (d) workers' compensation insurance in compliance with all workers' compensation insurance and safety laws of the State of Texas, and amendments thereto. All insurance carriers providing coverage should be licensed and admitted to do business in the State of Texas. All Certificates of Insurance shall designate the City, its officers, boards, commissions, agents, and employees as an additional insured. All policies are to be of the occurrence form. Automobile coverage is to include all owned and hired autos if applicable. 6.4 Notice of Cancellation or Reduction of Coverage. The insurance policies mentioned above shall state that the policies are extended to cover the liability assumed by the Cable Operator under the terms of any Franchise and shall contain an endorsements that the policy may not be canceled nor the amount of coverage thereof reduced below the limits required in the Franchise with the City until thirty (30) days after receipt by the City by registered mail of written notice of such intent to cancel or reduce the coverage. 16 ® 6.5 Evidence of Insurance Filed with the City. Grantee shall file and maintain with the City, during the term of a Franchise or any renewal thereof, a Certificate of Insurance evidencing coverage as required herein. n LJ 6.6 Insurance Company's Rating. Insurance is to be placed with insurers with a Best rating of no less than A or equivalent. 6.7 Waiver of Subrogation on Workers' Compensation Policy. The insurer shall agree to waive all rights of subrogation against the City, its officials, employees and volunteers for losses arising from the activities under a Franchise. 6.8 No Waiver of Construction Performance and Payment Bonds or Letter of Credit. Neither the provisions of this article nor any insurance accepted by the City pursuant thereto, nor any damage recovered by the City thereafter, shall be construed to excuse faithful performance by the Cable Operator or limit the liability of the Cable Operator under this Ordinance or any Franchise granted pursuant hereto, or for damages, either to the full amount of the bonds, letter of credit or otherwise. 6.9 Construction Performance and Payment Bonds. 6.9.1 Grantee Shall Be Required to Obtain Construction Performance and Payment Bonds in an Amount Established in a Franchise. In conjunction with Section 7.1, thirty (30) days prior to commencing construction or reconstruction of the Cable System, Grantee shall be required to obtain and maintain throughout the period of construction or reconstruction, at its cost and expense, and file with the City Clerk, performance and payment bonds issued by a corporate surety bond company authorized to do business in the State of Texas for an amount established in the Franchise to guarantee the timely construction and activation or reconstruction of the Cable System, the safeguarding of damage to private property, restoration of damage incurred with utilities, and payment to all Persons who perforated services regarding the construction or reconstruction of the Cable System. The bonds shall include the following condition: There shall be recoverable by the City, jointly and severally from the principal and surety, any and all damages, losses or costs suffered by the City resulting from the failure of a Grantee to satisfactorily complete and fully activate the Cable System throughout the Service Area pursuant to the terms and conditions of this Ordinance and the Franchise. 6.9.2 Bond Must Be Maintained Through Any Extension of Construction Time Limit Authorized by City Council. The construction performance and payment bonds shall be available throughout any extension to the prescribed 17 )a construction or reconstruction time limit authorized by City Council pursuant to Section 7.2 hereunder. 6.93 Termination of the Construction Bond. At such time as the initial construction and activation or reconstruction of the Cable System is complete pursuant to the terms and conditions of this Ordinance and the Franchise, Grantee shall notify the City of its intent to cancel the construction bond. The construction bond may be terminated by the Grantee six (6) months from the date of notice unless (1) the City Council agrees that the bond may be terminated sooner, or (2) the City Council finds that a Grantee has not satisfactorily completed initial construction and activation or reconstruction of the Cable System pursuant to the terms and conditions of this Ordinance and the Franchise. In the latter event, the City shall notify Grantee in writing of their specific findings, and Grantee shall maintain the construction bond until the City finds that the construction has been satisfactory completed. 6.9.4 Rights with Respect to Construction Bond in Addition to All Other Rights of City. The rights reserved to the City with respect to the construction bond are in addition to all other rights of the City, whether reserved by this Ordinance or authorized by law, and no action, proceeding or exercise of a right with respect to such construction bond shall affect any other rights the City may have. 6.9.5 Endorsement Required. The construction bond shall contain the an endorsement that the bond may not be canceled by the surety nor the intention not to renew be stated by the surety until thirty (30) days after receipt by the City, by registered mail, of written notice of such intent to cancel or not to renew. 7. System Construction. 7.1 Construction or Reconstruction Plan and Strand Map to he Provided. A Grantee shall submit a construction or reconstruction plan not less than thirty (30) days prior to the date Grantee intends to commence construction or reconstruction. The Grantee shall, if requested, permit the City Manager or the City Manager's designee to examine the Cable System design details at the Grantee's office for the purpose of ascertaining if the plan and design details are in compliance with the Franchise. The plan shall include a strand map of the entire Service Area and shall clearly delineate the following: Is ® 7.1.1 Areas within the Service Area where the Cable System will be constructed or reconstructed, including a time schedule of construction or reconstruction for each year that construction or reconstruction is proposed; and 17J 7.1.2 Areas within the Service Area where extension of the Cable System cannot reasonably be done due to Iack of present or planned development or other similar reasons, with the areas and the reasons for not serving them clearly indicted on the map. 7.2 Delay in System Construction or Reconstruction Requires Consent by City Council. Any delay in the Cable System construction or reconstruction beyond the times specified in the Franchise shall require application to and consent by the City Council. Any delay beyond the terms of the construction timetable, unless approved by the City Council, will be considered a violation of the Franchise for which the provisions of Section 6.9 and Section 15 shall apply. However, nothing in this section shall prevent a Grantee from constructing or reconstructing the Cable System earlier than required in the Franchise. 7.3 Failure to Proceed with Construction And /or Reconstruction Expeditiously Is Grounds for Liquidated Damages. Construction or reconstruction in accordance with the Franchise shall occur according to the time schedule as agreed to therein. Failure to meet the time schedule shall be grounds for liquidated damages. 7.4 Line Extension Policy. Extension of a Cable System into any area shall be required to be accomplished within ninety (90) days from a potential Subscriber's request if the terms of any of the following conditions are met: 7.4.1 Mandatory Extension Rule. 7.4.1.1 Residential. The Grantee shall extend its Cable System to any area within its Service Area or to any area annexed by the City after the effective date of a Franchise granted by the City if the same has a density of at least sixty (60) potential Subscriber equivalent billing units per mile and is not served by another cable operator. The Cable System extension shall be at no cost to the Subscribers, other than the standard /nonstandard rates for installation. 7.4.1.2 Commercial /Industrial. The Grantee shall be required to extend the Cable System to any commercial /industrial property which has prepaid for Grantee's costs of extending its Cable System. 7.4.2 Early Extension. In areas not meeting the requirements for mandatory extension of Cable System, a Grantee shall provide, upon the request 19 ® of one (1) or more potential Subscribers desiring Cable Service, an estimate of the costs for time and material required to extend Cable Service to said Subscribers. Cable Services may be made available on the basis of a capital contribution in aid of construction, which shall include such estimates. For the purpose of determining the amount of capital contribution in aid of construction to be borne by a Grantee and Subscribers in the area in which service may be expanded, a Grantee will contribute an amount equal-to the construction and other costs per mile, multiplied by a fraction whose numerator equals the actual number of potential Subscriber equivalent billing units per mile of its trunk or distribution cable, and whose denominator equals sixty (60). Subscribers who request service hereunder will bear the remainder of the construction and other costs on a pro rata basis. A Grantee may require that the payment of the capital contribution in aid of construction borne by such Subscribers be paid in advance or that such Subscribers give assurance of payment satisfactory to Grantee. Once the requirements for service under this section are satisfied, the Grantee shall be obligated to provide residential service to qualified areas within ninety (90) days of a request. 0 7.4.3 Additional Coverage. Nothing in this section shall be construed to prevent Grantee from serving areas not covered under this section upon agreement with developers, property owners or residents. 7.5 Service Drops. 7.5.1 Grantee shall make Cable Service available to any Subscriber within the Service Area upon request and.at the standard installation charge if the installation requires no more than one hundred twenty -live foot (125') aerial or underground drop measured from the nearest point of a Subscriber's home or place of business to the nearest active tap of the Cable System. A standard installation includes any necessary street cutting or boring, one (1) outlet, and standard materials. A standard installation does not include house amplifiers or a wall fish installation. 7.5.2 If making Cable Service available requires more than a standard installation, Grantee may charge the Subscribers (i) the standard installation charge and (ii) an amount equal to the reasonable actual labor and material costs incurred by Grantee for the additional facilities and work. 7.5.3 Absent a showing by Grantee to the City Manager of unusual circumstances (such as, but not limited to, street crossings), any standard installation shall be accomplished within seven (7) business days of a Subscriber's request, and a non - standard installation shall be accomplished within fifteen (15) business days of a Subscriber's request. 20 ® 7.6 System Construction and Operation to Be Consistent with Federal, State and City Code Requirements; City to Observe Semiannual Proof of Performance Tests. Construction, installation and maintenance of the Cable System shall be performed in an orderly and workmanlike manner. Grantee shall construct, install, operate and maintain its Cable System in a manner such that it operates at all times consistent with all laws, ordinances and construction standards of the City and State of Texas; the relevant editions of the National Electric Safety Code and the National Electric Code, as they affect the construction, maintenance of power supplies and communication lines, attachments and supports; and Part 76 of the Rules and Regulations of the Federal Communications Commission. In addition, a Grantee shall provide the City, upon a written request of the City Manager, with the opportunity to observe the conduct of, and receive a written report of the results of Grantee's semiannual proof of performance tests. The Cable System shall not endanger or unreasonably interfere with the safety of Persons or property in the Service Area or the unincorporated area located five thousand feet (5000') beyond the Service Area which is not in another municipality's extraterritorial jurisdiction. All equipment and maintenance will be of high quality. El 7.7 Additional Specifications - Standby Power. A Grantee shall construct, install and maintain the Cable System, subject to the supervision of the City, in an orderly and professional manner using due diligence and materials of good and durably quality. All cables and wires shall be installed, where possible, parallel with and in the same manner as electric and telephone lines. Multiple cable configurations shall be arranged in parallel and bundled with due respect for engineering considerations. Underground installations shall be in conformance with all applicable codes. In all Cable Systems constructed or reconstructed after the effective date of this Ordinance, a Grantee shall maintain equipment capable of providing standby power to be engaged automatically in the event of a power failure for twenty -four (24) hours at all headend, tower and HVAC systems, and for a minimum of one and one -half (1'/2) hours at all trunk and distribution amplifiers or fiber optic nodes. All other Cable Systems shall come into compliance with these standby power requirements on the schedule specified in the Franchise. 7.8 Access to Grantee's Trenches by Other Utilities. During Cable System construction or reconstruction, Grantee shall allow other entities reasonable access as determined by the City to put other compatible facilities in Grantee's trenches while the trenches are open and which do not delay or unreasonably interfere with Grantee's construction process. Any utility desiring access to Grantee's trenches shall share equally in the cost of opening and closing of trenches. Grantee shall be allowed access to the open trenches of other entities on an equitable basis. 7.9 If City Determines Any Part of Facilities Are Harmful to Health and Safety of Any Person, Grantee Shall Promptly Correct. If, at any time, it is determined by 21 Ll the City or any other agency or authority of competent jurisdiction that any part of the Cable System is endangering the public, including, without limitation, missing vault or pedestal covers, temporary drop cables that cross walkways, driveways or other areas, and low cables, riser problems and other violations of local or state codes and laws that are harmful to the health or safety of any Person, then a Grantee shall correct all such conditions, at its own cost and expense, immediately, or no later than twenty -four (24) hours of receipt of notice from the City or any other agency or authority of competent jurisdiction. Until such conditions are corrected, Grantee shall issue suitable warnings to ensure that the health and safety of Persons possibly affected are ensured. 7.10 Grantee's Cable System Not to Interfere with Subscribers' Ability to Use Television Receiver: A Grantee shall not interfere with the ability of any Subscriber to utilize his or her television receiver for any lawful purpose. The connection of any cable input selector device or any converter to a Subscriber's terminal shall not be considered as interference with the Subscriber's ability to utilize his or her television receiver. 7.11 Grantee to Take All Necessary Setups to Prevent Accidents. A Grantee shall, at its own cost and expense, take all necessary efforts to prevent accidents at its work sites, including the placing and maintenance of proper guards, fences, barricades, and security personnel and, at night, suitable and sufficient lighting. 7.12 Notice of Cable Construction/Repair. Grantee will notify residents and businesses on affected streets of pending construction or major repairs, including any which require street or sidewalk trenching, at least forty -eight (48) hours prior to commencement of such work. Notification shall be by leaving an appropriate notice at the affected residence (i.e., door hanger notice), or mailing a notice to the affected residences and businesses. In the event of any construction possibly affecting businesses and /or residences throughout the Service Area, a Grantee shall notify the same by first - class mail, stating the scope and duration of the proposed construction and its impacts at least fourteen (14) days prior to commencement of such work. 8. Regulations Pertaining to,Usc of Public Ways. 8.1 All Grantee's Facilities to Be Installed Only at Locations Approved by City Engineer. All poles, wires, cables, lines, conduits, or other properties of a Grantee to be constructed or installed in Public Ways shall be so constructed or installed only at such locations and in such manner as shall be approved in writing by the City Engineer in the exercise of his or her reasonable discretion. A Grantee or its contractors must obtain permits from the City Engineer and /or other appropriate departments of the City prior to any physical work being performed on the Public Ways or on City -owned property. Permits will be issued to a Grantee or its ,Y) C: contractors only on approved plans which must be submitted on or before the request of the construction permit. All work will be done in accordance with the City's specifications and must comply with all applicable City construction codes and procedures. A Grantee shall not place its Cable System, or any part thereof, where the same will interfere with any gas, electric, or telephone fixtures, water hydrant or main, drainage facility or sanitary sewer. In those areas of the Service Area where all of the transmission or distribution facilities of the respective public utilities providing telephone communications and /or electric services are underground, the Grantee likewise shall construct, operate and maintain all of its Cable System. For aesthetic purposes, a Grantee will make every effort to utilize present utility poles and shall bury as much as possible of its Cable System underground. However, for installations occurring after the effective date of a Grantee's Franchise, and at the time a Grantee rebuilds or upgrades the Cable System, all affected trunk or feeder cable. (coaxial, fiber, or functional equivalent) must be placed underground if electric and /or telephone services are also placed underground at the time of the new installation. The aesthetics of the property will be deemed a high priority in the installation, maintenance and repairs. 8.2 During Construction, Reconstruction or Maintenance of System Grantee Shall Not Obstruct Public Nays Without Prior Consent of Authorities. In connection with the construction, reconstruction, operation, maintenance, repair or removal of the Cable System, a Grantee shall give due regard to the aesthetics of the Service Area and shall not obstruct, endanger or interfere with the proper use of the Public Ways, railways, passenger travel, or other traffic to, from or within the City without prior written consent of the appropriate authorities, except, in cases of emergency repairs where Grantee shall use its best efforts to minimize disruption and shall provide prompt notice to the City as soon as practicable, and, in any event, no later than twenty - four (24) hours after the commencement of the emergency repair. In addition: a. All transmission and distribution structures, lines and equipment erected by a Grantee within the City shall be so located as to cause minimum interference with the rights and reasonable convenience of property owners who adjoin any Public Way. b. In case of any disturbance to any Public Way, a Grantee, at its own cost and expense and in a manner and time period approved by the City Manager, shall replace and restore such Public Way to a condition better than or reasonably comparable to that in existence before the work involving such disturbance was done as determined by the City Engineer. Restoration must be completed within a reasonable time after commencement of the restoration project. Failure to timely restore the Public Way(s) shall constitute a material default of this Ordinance and will 23 El subject any franchise granted to a Grantee to the procedures for termination set forth in Section 16 herein. C, In the event a Grantee's Cable System creates a hazardous or unsafe condition or an interference with a Public Way, then at its own expense, the Grantee shall voluntarily, or upon the request of the City or its City Manager, remove that part of the Cable System that creates the hazardous condition from the subject property. Failure to timely remove the Cable System as required herein will be considered a material default of this Ordinance and will subject any franchise granted to a Grantee to the procedures for termination set forth in Section 16 herein. d. If at any time, the Grantee disturbs the yard, residence, or other real or personal property of a resident of the City, the Grantee shall ensure that the resident's yard, residence, or other personal property is returned, replaced, and/or restored to a condition better than or reasonably comparable to that in existence before the disturbance as determined by the City Engineer. The cost associated with both the disturbance and the return, replacement, and/or restoration shall be borne by the Grantee. The requirements imposed upon Grantee shall extend to any subcontractor or independent contractor that Grantee might employ to perform the tasks outlined in this section. 8.3 Grantee to Provide Strand Maps to Affected Utility Companies of Entire System Prior to Issuance of Permit for Construction or Reconstruction. Strand maps are to be filed with affected utility companies. Prior to requesting the issuance of a permit for the installation of any facility or apparatus in accordance with the provisions of this section, a Grantee shall file such maps with all utility companies and public agencies whose facilities are affected by such installation. SA Upon Undergrounding of Utility Lines, Grantee Shall Concurrently Place Lines Underground at Depth Approved by City Engineer. All underground facilities of a Grantee in any Public Way or in any private easement, shall be installed at such depths and locations as shall be approved by the City Engineer, except with respect to such cable service lines where Grantee uses existing poles with permission from their owner, and where and so long as electric and telephone lines to the Subscribers are overhead. Upon the undergrounding of the utility lines of the owner of said poles, a Grantee shall concurrently (or earlier) place its facilities underground at depths and locations approved by the City Engineer. Reasonable written notice of the undergrounding of wires will be sent to affected Cable Operators; and when possible, reasonable access to open trenches at such time as the utility lines are being placed underground will be granted. 24 8.5 Relocation at Request of the City. When requested to do so by the City Manager for the safety or convenience of the City, its Franchise holders or citizens affected thereby, or any other governmental entity, a Grantee, at its own expense, shall protect, support, temporarily dislocate, or temporarily or permanently remove or relocate any facilities or portion of the Cable System installed, used or maintained under a Franchise. It is expressly provided that whenever by reason of the construction, repair, or maintenance of the relocation, lowering'of the grade, widening, raising of any Public Way by the City or by the location or manner of construction, reconstruction, maintenance, or repair of any public structure or facility by the City, it shall be deemed necessary by the City Manager to relocate, move, change, alter, or modify any of its facilities, such change, relocation, alteration, or modification, shall be promptly made by the Grantee when ordered in writing by the City or its City Manager without claim for reimbursement or damages against the City. Upon notification to Grantee, as herein provided, the Grantee shall remove and relocate that portion of the Cable System at its own expense as directed by the City. In non - emergency situations, the Grantee is entitled to forty -eight (48) hours' advance written notice to arrange for such temporary wire changes. However, no such notice shall be required by the City in emergency situations. Emergencies will be determined by the City Manager at his sole discretion. Failure to timely perform will be considered a material default of this .Ordinance and will subject any Franchise granted to a Grantee to the procedures for termination set forth in Section 16 herein. 8.6 Grantee Shall Obtain Prior Approval Before Altering Any Municipal Facility; Alternations to Be at Cost of Grantee. In connection with the construction, operation, maintenance, inspection, repair or removal of the Cable System, a Grantee shall, at its own cost and expense, protect any and all existing structures belonging to the City. A Grantee shall obtain the prior approval of the City before altering any water main, sewage or drainage system or any other municipal structure in a Public Way, because of the presence of the system in the Public Ways. Any such alteration shall be made by a Grantee, at its sole cost and expense, and in a manner reasonably prescribed by the City. A Grantee shall also be liable, at its own cost and expense, to replace or repair and restore to a condition better than or reasonably comparable to that which existed before any such alteration as determined by the City Engineer and in a manner reasonably specified by the City, any Public Way or other public place, or any municipal structure involved in the construction of the Cable System that may become disturbed or damaged as a result of any work thereon by or on behalf of the Grantee pursuant to a Franchise. 8.7 Grantee Shall Temporarily Move Its Wires to Permit Moving of Buildings or Structures by Third Persons. Grantee shall, at the request of any Person holding a moving permit issued by the City, temporarily remove, raise or lower its wires to permit the moving of buildings or structures; provided, (a) the reasonable expense of such temporary raising or lowering of wires is paid by said person, including, if required by the Grantee, making such payment in advance; and (b) the Grantee is given not less than ® seven (7) calendar days advance written notice to arrange for such temporary wire changes in non - emergency situations. However, no such notice shall be required by a benefited person in emergency situations. Emergencies will be determined by the City Manager. • 8.8 Failure by Grantee to Complete Required Work in Any Public Way Can Result in City Causing Work to be Done at Expense of Grantee. Upon failure of the Grantee to complete any work required by law, or by the provisions of this Ordinance or a Franchise, to be done in any Public Way or other public place within ten (10) days following due notice and to the reasonable satisfaction of the City Engineer, the City may, at its option, cause such work to be done and a Grantee shall pay to the City the reasonable cost thereof in the itemized amounts reported by the City Engineer to the Grantee within thirty (30) days after receipt of such itemized report. Or, at the City's option, the City may demand of Grantee the estimated cost of such work as estimated by the City Engineer, and such shall be paid by Grantee to City with thirty (30) days of such demand; upon award of any contract or contracts for such work, Grantee shall pay to the City within thirty (30) days of demand any additional amount necessary to provide for cost of such work. Upon completion of such work, Grantee shall pay to the City or the City shall refund to Grantee such sums of that total received and retained by City shall equal the cost of such work. Cost as used herein shall include fifteen percent (15 %) of other costs for the City's overhead. 8.9 City May Remove Grantee's Facilities as May Be Required During Emergencies. The City reserves the right to remove any portion of a Grantee's equipment and facilities as may be required in the case of fire, disaster or any emergency as determined by the City's onsite designee without liability for interruption of Cable Service and the City shall not be obligated to restore Cable Service or to pay the costs of expenses of restoring Cable Service. 8.10 Cost of Tree Trimming Is to Be at Expense of Grantee; City Has Option to Decide Whether City or Grantee Does the Trimming. A Grantee shall notify the City regarding the need to trim trees upon and overhanging Public Ways of the City so as to prevent the branches of such trees from coming into contact with the wires and cables of the Grantee; at the option of the City, such trimming may be done by the City at the expense of the Grantee, or by the Grantee under the City's supervision and direction at the expense of the Grantee. When authorized, such trimming shall be limited to the area required for clear cable passage and shall not include major structural branches which materially alter the appearance and natural growth habits of the tree. The Grantee shall be responsible for any and all damages to any tree as a result of trimming or to the land surrounding any tree whether such tree is trimmed or removed, or for damage to property or Person caused by such trimming and removal of any tree. Additionally, the Grantee shall, at its own cost and expense, at the request of the City, replace all trees or shrubs damaged as a result of any construction or maintenance of the Cable System undertaken 26 :7 by the Grantee with trees and shrubs of a reasonably comparable size and type, as determined in the sole discretion of the City Manager. 8.11 Grantee Shall Remove System from Any Public Street Following Termination or Expiration of Franchise. In the event that the use of a part of the Cable System is discontinued for any reason for a continuous period of twelve (12) months, or in the event such Cable System or property has been installed in any Public Way or public place without complying with the requirements of the Franchise or the franchise has been terminated, canceled or has expired without renewal, or without having been sold to a qualified new Grantee, upon being given thirty (30) days' written notice from the City Engineer a Grantee shall promptly at its own expense remove from the Public Ways or public places all such property and poles of such Cable System other than that which the City Engineer may permit to be abandoned in place. In the event of such removal, a Grantee shall promptly restore the Public Way or other area from which such property has been removed to a condition satisfactory to the City Engineer. 8.12 Grantee's Property May Be Considered Abandoned Sixty (60) Days after Termination or Expiration of Franchise. Any property of a Grantee remaining in place sixty (60) days after the lawful termination or expiration of a Franchise shall be, at the option of the City Council, considered permanently abandoned unless such property has been sold or conveyed to a new City - approved and - qualified Grantee. The City Engineer may extend such time as the City, in its sole opinion, deems to be necessary or prudent. '8.13 Abandonment in Place Shall Be Done at Direction of City Engineer; Ownership of Property Shall Be Transferred to City. Any property of a Grantee permitted to be abandoned in place shall be abandoned in such a manner as the City Engineer shall reasonably prescribe. Upon permanent abandonment of the property of a Grantee in place, the Grantee shall submit to the City an instrument in writing to be approved by the City Attorney transferring to the City the ownership of such property. If such an instrument is not received within thirty (30) days of the abandonment, the property shall automatically become that of the City. 9. System Operation. 9.1 Type and Scope of System. A Grantee shall install and maintain the Cable System agreed upon in the Franchise and this Ordinance. 9. 1.1 Service to Schools, Public Buildings, Etc. A Grantee shall provide, without charge, within its Service Area and any extension thereof, one standard installation and basic Cable Service to each fire station, public and /or private school, police station, public library, emergency management office, and all other 27 Ll publicly owned and occupied buildings and facilities when requested in writing by the City Manager. For the purposes of this Section, standard installations shall be as defined in Section 7.5.1. If making Cable Service available requires more than a standard installation, or if additional outlets are desired in any school or public building, Grantee is entitled to charge the building owner or occupier an amount equal to the reasonable actual labor and material costs incurred by Grantee for the additional facilities and work. Further, the City agrees to take reasonable precautions to prevent the illegal and/or improper use of Cable Service within public buildings. Grantee shall not be obligated to provide free Cable Service to any school unless the school agrees to take reasonable precautions to prevent any illegal and /or inappropriate use of Cable Service within the school. 9.1.2 Emergency Alert Override System. A Grantee shall comply with all requirements of the FCC regarding installation, maintenance and use of an emergency alert system. A Grantee shall cooperate with the City in the use and operation of the emergency alert override system. The City shall take reasonable precautions to prevent the improper use of the emergency alert system. 9.2 Access Channels. 9.2.1 A Grantee shall provide and maintain the number and type of access channels as are set forth in the Franchise. 9.2.2 Underutilized Access Channels to Be Used by Grantee Under Rules Established by City. Whenever any access channel, is utilized less than an average of eight (8) hours per day for six (6) days per week for a continuous period of not Iess than twelve (12) consecutive weeks, the Grantee may utilize the unused access channel capacity; however, no access capacity shall be utilized by the Grantee until all other channel capacity on the Cable System has been programmed. Programs shown more than twice during the twelve (12) week period, non - locally produced programming, and character generated programming shall not count toward utilization of the access channels. 9.2.3 If each access channel is being used for nonrepetitive locally produced programming (excluding character generated programming) more than twelve (12) hours per day, seven (7) days a week for twelve (12) consecutive weeks, a Grantee shall, upon receipt of written notice from the City, make an additional new channel available for the same purpose(s) within one hundred twenty (120) days, up to the maximum number of channels specified in the Franchise for access use. 28 9.3 Supervision and Regulation of Franchises. The City Manager or his or her designee may do all things necessary and lawful to supervise, inspect and regulate the construction and operation of Cable Systems Franchised under this Ordinance and implement complaint procedures. r 9.4 Grantee to Maintain a Local Area Office. A Grantee shall maintain a Local Area Office which shall be open during the business hours stated in the Franchise and shall maintain a publicly listed +telephone number with a toll -free number and sufficient lines which shall be so operated and staffed to respond to customers in at least five (5) ways: (1) accept payments and resolve billing difficulties; (ii) to give out and exchange or accept return converters; (iii) schedule and conduct service or technician calls; (iv) answer Subscriber inquiries; and (v) resolve complaints. The City as well as all Subscribers shall be promptly noticed of the location of the office and of any change of address of such office or of telephone number(s). Grantee shall also prepare a promotional notice to familiarize residents with the location of said office, the services available and complaint procedures. This notice is to be given to each new Subscriber upon installation of service and is to be distributed at least once per year to all Subscribers. 9.5 Repair and Maintenance Crews to Be Maintained That Is Capable of Responding to Subscriber Complaints. Grantee shall maintain sufficient repair and h maintenance crews capable ofl responding to Subscriber complaints or requests for service in accordance with Subscriber service standards described in Section 10. 9.6 Outage Log to Be Maintained Showing Details of Service Failure. A Grantee shall maintain an outage log showing the date, approximate time, location, duration, estimated number of Subscribers affected, type and probable cause of all headend, trunk, or distribution failures due to causes other than routine testing or maintenance at reasonable times. A copy of such log shall be filed with the City Manager within fifteen (15) calendar days of a written request therefor by the City Manager and shall be retained by a Grantee at its Local Area Office for at least a period of three (3) years. 9.7 Planned Service Interruption. The need for periodic Cable Service interruptions by Grantee to perform preventive maintenance, repair and reconstruction of the Cable System is hereby acknowledged. All such interruptions shall be planned during minimum viewing hours when possible. The Grantee shall be sensitive to newsworthy events of general public interest and modify such outage plans to allow maximum Subscriber reception of the news of these events. 9.8 City Can Require Testing of Cable System and Report on Performance. When there have been repeated complaints made which Grantee has failed to solve to the satisfaction of the City, or whein there exists other evidence which in the reasonable i ?9 ® 9.12 Written Report Required of Grantee -- Details Outlined. Sixty (60) days following receipt of the written request for a performance evaluation session, the Grantee shall submit to the City Council or such other entity as may be formed by the City, a written report in reasonable detail covering the significant events related to the Grantee's performance or nonperformance of the terms and conditions of its Franchise during the period from the submission of the last such report. Such reports shall, if applicable, cover significant events, including, but not limited to, those events related to the following topics: 0 a. compliance with, and any modification necessary with respect to the financial commitments required under the Franchise; b. compliance with requirements regarding Cable System characteristics and technical performance and testing requirements; C. compliance with construction terms, standards, and schedules; d. a description of the changes made or contemplated to the mix, level and quality of programming the broad categories of video programming or other Cable Services of the Cable System; nothing in this paragraph, however shall imply any City regulatory authority or power of censorship over the content of the programming on the Grantee's channels, the community and education access channels or the leased channels; C. compliance with, and any modification necessary with respect to the Grantee's privacy protection policies; f. a summary of all significant Cable Service interruptions; g. a summary of all significant and representative Subscriber complaints and the action taken by the Grantee in response thereto; 11. a summary of relevant developments in the law and regulatory constraints; and other events or areas of compliance with the terms of the Franchise and/or Ordinance which the City or Grantee may find significant. 9.13 City May Request Additional Information and Clarification to Determine Franchise Compliance. Within sixty (60) days after receipt of the Grantee's report, the City may request additional reasonable and appropriate information on specified topics which the Grantee shall supply within sixty (60) days of such request. The City may review the Grantee's performance to determine whether the Grantee has complied with 31 ® judgment of the City Manager casts doubt on the reliability or quality of Cable Service, the City Manager shall have the right and authority to compel a Grantee to test, analyze, and report on the performance of the Cable System no more frequently than one (1) time per Franchise year. Such 'tests shall be performed by or under the supervision of a qualified, registered professional engineer or an engineer with proper training and experience as determined by the City. The City shall have the opportunity to observe testing. Such report as well as the qualifications of the engineer responsible for the tests shall be delivered to the City Manager no later than fourteen (14) days after the City Manager formally notifies the Grantee and shall include the following information: the nature of the complaints which precipitated the special test(s); which Cable System component(s) was /were tested, the equipment used, and the procedure(s) employed in said testing; the results of such test(s); and the methods in which said complaints were or will be resolved. • 9.9 City May Cause Additional Tests to Be Performed by Independent Professional Engineer at Cost of Grantee. If the technical problems continue to persist following system testing by Grantee in subsection 9.8 above, and the technical problems are within Grantee's control, the City Manager may require that additional testing and analysis be conducted by the Grantee but supervised by an independent qualified engineer selected by the City. The engineer shall sign all records of special tests and forward to the City Manager such records with a report interpreting the results of the tests and recommending actions to be taken by the Grantee and the City. The reasonable costs of such expense shall be paid for by the Grantee within thirty (30) days after the City submits the engineer's invoice, such costs not to exceed fifteen hundred dollars ($1,500) per year. 9.10 Failure to Correct Technical Deficiencies May Result in Directive from City Council. The Grantee shall continue, throughout the term of the Franchise, to maintain the technical standards and quality of service set forth in this Ordinance and in the Franchise. Should the City Council find by resolution that the Grantee has failed to maintain these technical standards and quality of service, or to correct technical deficiencies identified in subsections 9.8 and 9.9 above, the City Council by resolution may specifically enumerate improvements recommended by the engineer and require the Grantee to make such improvements. Failure of Grantee to make such improvements within a reasonable period of time to be stated in the resolution will constitute a breach of condition for which a remedy in liquidated damages and /or Franchise revocation is applicable. 9.11 Performance Evaluation Sessions May Be Held Every Three (3) Years. Upon written request by the City Manager, a Grantee shall cooperatively participate with the City in a performance evaluation session of the Grantee, to be held no more often than every three (3) years from the effective date of a Franchise. 30 • the terms and conditions of the Franchise and shall, following completion of any such review, keep the Grantee's report on file. Nothing in this section shall affect the City's remedies provided elsewhere in this Ordinance. • 9.14 Special Evaluation Session Possible at Any Time. Special evaluation sessions may be held at any time during the term of a Franchise at the request of the City or Grantee with a thirty (30) day notice. 9.15 Public Notification of Performance Evaluation Sessions. All performance evaluation sessions shall be open to the public and announced in a newspaper of general circulation in accordance with the City's legal notice requirements at least ten (10) days but no more than twenty (20) days preceding each session. A Grantee shall notify its Subscribers of all performance evaluation sessions at least ten (10) days preceding each session by any means Grantee deems reasonable. The City's cost of such notice shall be reimbursed by the Grantee within thirty (30) days of receiving an invoice for the same. 9.16 Discussion Topics Listed. Topics which may be discussed at any scheduled or special evaluation session may include, but not be limited to, Cable Service rate structures; Franchise fees; liquidated damages; free or discounted services; application of new technologies; system performance; Cable Service provided; access; programming offered; Subscriber complaints; Subscriber privacy rights; amendments to this Ordinance; judicial and FCC rulings; line extension policies; and Grantee or City rules. 9.17 City May Issue Report on Adequacy of System Performance and Require Improvements Where Necessary. Within sixty (60) days after the conclusion of any evaluation session, including the clarification period described, the City may prepare a written report with respect to the adequacy of the Grantee's performance in comparison to its obligations under its Franchise and this Ordinance. If inadequacies are found which result in a violation of any of the material provisions of this Ordinance or a Franchise, the Grantee shall have a minimum of thirty (30) days to respond and propose a plan for implementing any improvement or correction. Additional time for cure may be allowed by the City as appropriate. 10. Customer Service Standards. 10.1 Customer service standards shall be detailed in the Franchise and shall conform at least to the standards established by the Federal Communication Commission. 10.2 A Grantee shall comply with all procedures established cooperatively by the City and the Grantee regarding handling of all complaints received directly by the City from City residents regarding Grantee's Cable Service. 32 0 11. Reports and Records of Cable TV Operation. 0 11.1 Annual Reports Required. The Cable Operator shall file annually with the City: a. a statement of gross revenues prepared by an independent certified public accountant, -accounting firm, or the Cable Operator's chief financial officer as required by Section 33.2; and b. within one hundred twenty (120) days following the end of each calendar year, an operational report, including, but not limited to, the following information, specific to the City: number of dwelling /commercial units passed, number of equivalent billing units passed in areas within the Service Area not served by a Grantee, number of cable plant miles, number of Subscribers and the penetration rate. This report shall be certified as being correct by a responsible representative of the Grantee. 11.2 Customer Service Reports Required. 11.2.1 A Grantee shall submit to the City within thirty (30) days of a written request of the City Manager a reasonable, statistical summary of the operations of the Cable System and a detailed report showing compliance with customer service standards. l 1.2.2 The statistical summary shall include, but not be limited to: the number of dwelling /commercial units passed; the number of basic Cable Service Subscribers; the number of Subscribers for each additional Cable Service tier; the penetration rates for basic Cable Service and other Cable Service tiers;; the number of premium units purchased by Subscribers and the number of cable plant miles. 11.2.3 The compliance report for customer service standards shall be developed in consultation between the City Manager and a Grantee and shall provide the detail necessary to monitor a Grantee's compliance with these standards. Such report may include, but not be limited to: • A summary of system outages and "down time "; • Percent of telephone calls that were answered within thirty (30) seconds during the past quarter; • Percentage of time when all incoming trunk lines were in a busy condition during the past quarter; 33 0 • Number of repair service requests received in the past quarter; • Breakdown by cause of problem (e.g., subscriber equipment, drop, converter, system, etc.);.and • Breakdown by time of response or resolution (e.g., within 24 hours or same day, etc.) 11.2.4 Upon breach of a customer service standard and failure of a Grantee to remedy such breach upon thirty (30) days' prior written notice from the City, the City may invoke the liquidated damages provision of the Franchise without prejudice to any other remedy otherwise available to the City. 11.3 Grantee Shall File Current Maps Showing Location of Equipment Installed. The Grantee shall file with the City Engineer, within ninety (90) days of any change, strand or trench maps or sets of maps drawn to scale showing the location of the Cable System in place in the Public Ways and other public places of the City. Grantee shall also file same maps within ten (10) days of receiving a written request from the City Engineer. 11.4 Ownership Reports Required. The Cable Operator shall file with the City not later than thirty (30) calendar days after the receipt of a written request from the City Manager two (2) copies of the following supplemental information: a. If a nonprofit corporation, a list of all current directors or trustees of record. If a public corporation, a list of all shareholders who individually or as a concerted group hold ten percent (10 %) or more of the voting stock of the corporation; b. A current list of all the Cable Operator's officers and directors, including addresses and telephone numbers; C. The names, business addresses and business and emergency phone numbers of the Cable System manager and engineer; and d. If the Cable Operator is a subsidiary, a copy of the annual report of the parent firm. 11.5 Public Availability of Reports. Such reports as required under this Ordinance shall be available to the public in the office of the City Clerk during normal business hours, unless a Grantee claims such information is confidential, privileged or proprietary 34 ® and perfects the right to claim the same pursuant to the procedures established in a Franchise. • 11.6 Correspondence. A Grantee shall not apply for any waivers, exceptions or declaratory rulings from the Federal Communications Commission or any other federal or state regulatory agency which would materially and directly affect the Franchise granted by the City to the Grantee without providing the City Manager with copies of all filings within ten (10) days of the date that such filings were mailed or otherwise sent to the FCC or other regulatory agency. 11.7 City's Access to Grantee's Records. The City shall have access to and may request copies, at no expense to the City, of all of the Grantee's records reasonably necessary to ensure compliance with the Franchise or this Ordinance, such access to be made available during normal business hours at the Grantee's Local Area Office within thirty (30) days of Grantee's receipt of a written request from the City for such records. All books and records shall be made available for a period of at least three (3) years. Grantee shall not be required to provide Subscriber information in violation of Section 631 of the Cable Act. Notwithstanding anything contained herein to the contrary, the Grantee shall not be required to disclose information which it reasonably deems to be proprietary or confidential in nature. 11.8 False Entries. Any false entry in the books of account or records of a Grantee or false statement in the reports to the City knowingly made by a Grantee shall constitute the breach of a material provision of the Ordinance and Franchise. 12. Rate Regulation. 12.1 City Reserves Right to Regulate Rates. To the fullest extent provided by federal and state law, the City reserves the right to regulate and may regulate a Grantee's fees, rates, and/or other charges for Cable Service. 12.2 Current Rate Schedule to Be Filed with the City: 30 Days' Notice Required Prior to Rate Change. A Grantee, for information purposes, and for the City to ensure nondiscrimination, shall provide the City with a complete schedule of all current Cable Service charges, and shall give at Ieast thirty (30) days' prior notice to the City and to all affected Subscribers of any pricing changes or additional charges, excluding temporary marketing and sales discounts or offers. 12.3 Grantee to Furnish Service to Each Person in Franchise Area Making Request for Service. Grantee shall furnish and maintain Cable Services to each person within the Service Area who makes a bona fide request to receive any Cable Service that is based upon the requirements of this Ordinance. In the event Cable Service is denied, 35 the Grantee will give written response to the requestor of the Cable Service, if so requested. Nothing in a Franchise shall limit the right of the Grantee to deny service to any household or individual who has negative credit or service history with the Grantee, which may include non - payment of bills or theft or damage to the Grantee's equipment or who has threatened or assaulted employees of the Grantee in the course of their employment. 12.4 Charges Must Be Applied on Nondiscriminatory Basis. All charges must be applied on a nondiscriminatory basis. A Grantee may, however, conduct promotional campaigns in which rates are discounted or waived, and may offer bulk rate discounts for multiple unit dwellings, hotels, motels, and similar institutions. 13. Franchise Renewal Process, 13.1 The Franchise renewal process of the City shall be in accordance with Section 626 of the Cable Act, and with all other applicable state and federal laws. 13.2 Notwithstanding anything to the contrary set forth in this section, the Grantee and the City may at any time during the term of the then current Franchise, while affording the public appropriate notice and opportunity to comment, agree to undertake and finalize informal negotiations regarding renewal of the then current Franchise and the City may grant a renewal thereof. The Grantee and the City consider the terms set forth in this section to be consistent with the express provisions of Section 626 of the Cable Act_ 13.3 No provisions in this Ordinance or any Franchise shall be deemed or construed to require the City Council to renew a Franchise. 13.4 The length of term of a Franchise shall be determined in the Franchise; however, such term shall not exceed fifteen (1 S) years from the date the Franchise is accepted by the Grantee by written agreement with the City or from the expiration of a Grantee's previously existing Franchise, whichever is later, unless terminated earlier in accordance with this Ordinance or the Franchise. 14. Letter of Credit. 14.1 Grantee Is Required to File an Irrevocable Letter of Credit. Within thirty (30) days after the effective date of a Franchise, Grantee shall deposit with the City's Director of Finance an Irrevocable Letter of Credit in a form satisfactory to the City Attorney and the Director of Finance in an amount of one hundred thousand dollars (5100,000), or of such other amount as specified in a Franchise, issued by a federally insured commercial lending institution with a credit rating of BAA or BBB+ or higher. 36 ® The Grantee shall maintain the Irrevocable Letter of Credit at all times throughout the term of the Franchise in the amount set forth herein or as set forth in the Franchise. Any draw from the Letter of Credit shall cause the Grantee within thirty (30) days from receipt of notice of the draw by the City to replenish the Letter of Credit to the amount required by this Ordinance. Tile Letter of Credit shall be used to assure the faithful performance by the Grantee of all provisions of the Franchise and this Ordinance and to ensure compliance with all orders, permits and directions of any agency, commission, board, department, division or office of the City having jurisdiction over the Grantee's acts or defaults under a Franchise and this Ordinance, and the payment by the Grantee of any penalties, liquidated damages, claims, liens, Franchise fees, taxes or other fees due to the City which arise by reason of the construction, operation or maintenance of the Cable System, including cost of removal or abandonment of any property of the Grantee. C7 14.2 Letter of Credit May Be Drawn upon by City Manager after Following Due Process. 14.2.1 The Letter of Credit may be drawn upon by the City by presentation of a draft at sight on the lending institution, accompanied by a written certificate signed by the City Manager certifying the Grantee has failed to comply with the Franchise and/or this Ordinance, stating the nature of the noncompliance and stating the amount being withdrawn. Examples of the nature of the noncompliance for drawing upon the Letter of Credit include, but are not limited to, the following. a. Failure of the Grantee to pay to the City any Franchise fees, taxes, liens or other fees within ten (10) days of receiving written notice of delinquency; b. Failure of the Grantee to pay to the City, after ten (10) days' written notice, any amounts due and owing the City by reason of the indemnity provision of Section 6.2.2; C. Failure of the Grantee to pay to the City any liquidated damages due and owing to the City pursuant to the Franchise and /or this Ordinance within thirty (30) days of receiving written notice from the City; d. Failure of the Grantee to pay to the City any other payment as required by the Franchise, within ten (10) days of receiving written notice of delinquency; C, Failure of the Grantee to pay to the City within ten (10) working days after receipt of written notice from the City, any damages, 37 • claims, costs or expenses which the City has been compelled to pay or incur by the reason of any material act or default by the Grantee; f. Failure to comply within thirty (30) days after receipt of written notice from .the City with any material provisions of the Franchise or this Ordinance which the City reasonably determines can be remedied by an expenditure of amount from the letter or other instrument. 14.2.2 In the event of such noncompliance, the City may order the withdrawal of the amount thereof from the letter or other instrument for payment to the City, provided that, prior to each such withdrawal: (i) the Grantee shall be afforded an opportunity to cure any of said failures within thirty (30) days after written notice from the City that the withdrawal is to be made; or (ii) if such cure cannot be reasonably accomplished within such thirty (30) days, then the Grantee shall have a reasonable time to cure as determined by the City, provided that the Grantee commences such cure within such thirty (30) days and diligently pursues such cure to completion. 14.3 Letter of Credit Shall Be Replenished to Original Amount Following Any Draw DoNvn. Grantee agrees that if the City at any time draws upon the Letter of Credit, the amount of available credit shall, within thirty (30) days of the date Grantee receives notice of the draw by the City, be increased to the extent necessary to replenish that portion of the available credit exhausted by the honoring of the City's draft. If the existing Letter of Credit cannot be replenished, a new Letter of Credit shall be issued in the amount specified in this section or as stated in the Franchise. 14.4 City's Rights with Respect to Letter of Credit are in Addition to Other Rights. The rights reserved to the City with respect to the Letter of Credit are in addition to all other rights of the City, whether reserved by a Franchise, this Ordinance, or authorized by law; and no action or proceeding against the Letter of Credit shall affect any other right the City may have. 15. Liquidated Damages. 15.1 Liquidated Damages to Be Paid by Grantee for Certain Delays or Nonperformance. Grantee shall comply with all requirements in its Franchise with the City regarding liquidated damages related to delays or non - performance. 15.2 Procedures Established to Assure Grantee of Due Process and Opportunity to Cure Problem Before Damages Assessed. If the City Manager, following prior 38 n reasonable notice to a Grantee to cure any problem that might result in liquidated damages, concludes that a Grantee is, in fact, liable for liquidated damages pursuant to the Franchise, he or she shall issue to a Grantee by certified mail a Notice of Intention to Assess Liquidated Damages. The notice shall set forth the basis of the assessment and shall inform the Grantee that liquidated damages will be assessed from the date of the notice unless the Assessment Notice is appealed for hearing before the City Council and the City Council rules (a) that the violation has been corrected, or (b) that an extension of the time or other relief should be granted. If the Grantee desires a hearing before the City Council, it shall send a written Notice of Appeal by certified mail to the City Manager within ten (10) days of receiving the Notice of Intention to Assess Liquidated Damages. After the hearing, if the City Council sustains in whole or in part the City Manager's Assessment of Liquidated Damages, the City Manager may at any time thereafter draw upon the Letter of Credit required by the Franchise. Unless the City Council indicates to the contrary, said liquidated damages shall be assessed beginning with the date on which the Grantee receives the Notice of Intention to Assess Liquidated Damages and continuing thereafter until such time as the violation ceases, as reasonably determined by the City Manager. 16. Forfeiture and Termination. 16.1 Franchise May Be Terminated for Material Breach of Terms and Conditions. In addition to all other rights and powers retained by the City, the City reserves the right to terminate the Franchise and all rights and privileges of the Grantee in the event of a material breach of its terms and conditions. Material provisions shall include all labeled as such and any other, which, under all the facts and circumstances indicated, is a significant provision of the Franchise or this Ordinance. A material breach by a Grantee may include, but shall not be limited to, the following: a. Violation of any material and applicable provision of this Ordinance or the Franchise or any other material rule, order, regulation or determination of the City made pursuant to a Franchise; b. Attempt to evade any material and applicable provisions of this Ordinance and/or the Franchise or practice any fraud or deceit upon the City or Subscribers; C. Failure to begin or complete Cable System construction or reconstruction as provided under the Franchise; d. Failure to maintain insurance, bonds, and the Letter of Credit required by the applicable provisions of this Ordinance or the Franchise; 39 0 e. Failure to restore Cable Service after forty -eight (48) consecutive hours of interrupted Cable Service, except when there is just cause and when approval of such interruption is obtained from the City; f. Substantial failure to provide the financial information required by this Ordinance and/or the Franchise; g. Substantial failure to satisfy the requirements regarding Cable System characteristics or repeated failure to meet the technical performance standards specified in the Franchise; h. Abandonment of the Cable System in whole or material part without the prior written consent of the City; Substantial failure to supply the access channels and other support and any related services, equipment and facilities as required in the Franchise; j. Substantial and - repeated failure to comply with the customer service standards and requirements set forth in this Ordinance and the Franchise; k. Any material written misrepresentation, intentionally made by or on behalf of a Grantee in its proposal to obtain a Franchise or in connection with the negotiation or renegotiating of the Franchise or any amendment or other modification to a Franchise, to the extent that any such misrepresentation was relied upon by the City; The Grantee's becoming insolvent, unable or unwilling to pay its debts, or upon listing of an order for relief in favor of Grantee in a bankruptcy proceeding to the extent such insolvency, failure to pay debts or bankruptcy materially interferes with the operation of the Cable System in Service Area; and /or M. At any time where a pattern of similar actions by a Grantee has led to the repeated assessment of liquidated damages for the same. 16.2 Violations That Occur Which Are Not the Fault of Grantee Shall Not Constitute a Material Breach. The foregoing shall not constitute a material breach if the violation occurs but is without fault of the Grantee or occurs as a result of circumstance beyond its control. A Grantee shall not be excused by mere economic hardship nor any misfeasance or malfeasance of its shareholders, partners, directors, officers, or employees. 40 16.3 Procedures Outlined Leading to Possible Termination of Franchise. The City shall make a written demand that a Grantee comply with any provision, rule, order or determination under or pursuant to this Ordinance or the Franchise. The demand shall set forth the exact nature of the alleged noncompliance. If the violation, breach, failure, refusal or negligence by a Grantee continues for a period of thirty (30) days following such written demand without written proof that corrective action has been taken or is being actively and expeditiously pursued, and the violation is of a material Franchise provision as detailed, in part, in Section 16.1 herein, the City may place the issue of termination of the Franchise before the City Council. The City shall cause to be served upon Grantee, at least twenty (20) days prior to the day of such City Council meeting, a written notice of intent to request such termination and the time and place of the meeting. Public notice shall be given of the meeting and the issue which the City Council is to consider. 16.4 City Council Shall Hear and Consider Issues and Determine If a Violation Has Occurred. The City Council shall (i) hear and consider the issue of whether a material violation of this Ordinance or the Franchise has occurred, (ii) hear any person interested therein, including the Grantee, and (iii) determine in its discretion, whether or not any such material violation by the Grantee has occurred. Any hearing by the City which concerns the assessment of substantial penalties or liquidated damages against a Grantee, or the revocation of a Franchise, will be conducted according to Texas' Administrative Procedures Act. Specifically, Grantee will be provided with substantial due process, including the right to be represented by legal counsel, to introduce relevant evidence, to require the production of evidence, , to compel the testimony of other Persons as permitted by law, and to question witnesses. A complete verbatim record and transcript shall be made of such proceeding and the cost of the same shall be borne by the Grantee. 16.5 City Council May Declare Franchise Terminated If Compliance Does Not Occur Within Specified Period. If the City Council shall determine the material violation by a Grantee was the fault of the Grantee and within its control, the City Council may, by ordinance, declare that the Franchise of the Grantee be terminated, unless there is compliance within such period as the City Council may fix. Such decision to terminate a Franchise shall be made in writing and transmitted to the Grantee within five (5) days of the City Council's action. 16.6 Right to Appeal. If a Grantee is adversely affected by a decision of the City, it may appeal the action within sixty (60) days of the City Council's action to any court of competent jurisdiction. For the purposes of any action occurring in accordance with Sections 16.4 and 16.5 herein, the parties stipulate that the record of the administrative proceeding and the decision of the City shall constitute the entire factual record. 41 0 17. Receivership and Foreclosure. 17.1 Any Franchise granted shall, at the option of City, cease and terminate one hundred twenty (120) days after the appointment of a receiver or receivers or trustee or trustees to take over and conduct the business of Grantee whether in receivership, reorganization, bankruptcy or other action or proceeding unless such receivership or trusteeship shall have been vacated prior to the expiration of said one hundred twenty days (120) days, or unless: a. Such receivers or trustees shall have within one hundred twenty (120) days; after their election or appointment fully complied with all the terms and provisions of this Ordinance and the Franchise, and the receivers or trustees within said one hundred twenty (120) days shal I have remedied all defaults under the Franchise; and b. Such receivers or trustees shall have within one hundred twenty (120) days executed a Franchise duly approved by the Court having jurisdiction on the premise whereby such receivers or trustees assume and agree to be bound by each and every term, provision and limitation of the Franchise, including applicable provisions of this Ordinance. 17.2 In the case of a foreclosure or other involuntary sale of the plant, property or equipment of Grantee, or any part thereof, Grantee shall notify the City Manager of such foreclosure or involuntary sale. City may then serve notice of termination upon Grantee and to purchaser at such sale, in which event the Franchise and rights and privileges of Grantee shall cease and terminate within thirty (30) days after service of such notice unless: a. City has approved the transfer of the Franchise as provided for in this Ordinance, and b. Such successful purchaser shall have covenanted and agreed with City to assume and be bound by all the terms and conditions of the Franchise. 18. Waivers. 18.1 Any provision of this Ordinance may be waived, at the sole discretion of the City by resolution or ordinance of the City Council. 18.2 A Grantee may submit a written request for a waiver of the requirements of this Ordinance to the City Council at any time during the Franchise term. Such request for a 42 • waiver, at the sole discretion of the City Council, may be set for a public hearing, and a decision shall be made within one hundred twenty (120) days following the submission. • 18.3 The City Council may authorize the economic, technical or legal evaluation of Grantee's waiver request, and the Grantee shall be required to reimburse the City for any reasonable expenditure incurred by the City in connection with such evaluation. 18.4 This section is enacted solely for the convenience and benefit of City and shall not be construed in such a manner as to create any right or entitlement for the Grantee. 19. Time Is of the Essence. 19.1 Whenever this Ordinance or a Franchise sets forth any time for any act to be performed by or on behalf of the Grantee such time shall be deemed to be of the essence and any failure of Grantee to perform within the time allotted shall always be sufficient grounds for the City to invoke liquidated damages or initiate procedures leading toward the revocation of a Franchise. 20. Sundry Provisions. 20.1 Every direction, notice or order by the City to be served upon a Grantee shall be delivered or sent by registered mail, certified mail, return receipt requested, or any such other means as specified in the Franchise to the Grantee at the address detailed in the Franchise. 20.2 The rights granted by this Ordinance are subject to all Franchises and permits heretofore or hereafter granted by the City Council to use the Public Ways of the City by other public utility or public service corporations. It is not intended by the Grantee of a Franchise to abridge the exertion of the police power heretofore or hereafter granted to the City by the State. The grant of a Franchise is subject to all ordinances and resolutions or agreements adopted by the City Council as the same now exists or may be hereafter amended, revised or codified, in the lawful exercise of any other power granted to the City. 20.3 Specific mention of the materiality of any of the provisions herein is not intended to be exclusive of any others for the purpose of determining whether any failure of compliance hereunder is material and substantial. 20.4 A Grantee shall assume the cost of any publication required by law and such is payable upon a Grantee's filing of Acceptance of a Franchise. 43 20.5 In the event that any provision of the Cable Act or other statute, law or regulation, which is relied upon herein or in any Franchise for any definition or requirement, is repealed, then the language of such provision at the time of such repeal shall nevertheless continue to apply for purposes of this Ordinance or any Franchise, regardless of such repeal, except as otherwise provided herein or in any Franchise or as prohibited by such subsequent repeal or amendment. 20.6 The rights and remedies of the parties pursuant to a Franchise are cumulative, except as otherwise provided in a Franchise, and shall be in addition to and not in derogation of any other rights or remedies which the parties may have with respect to the subject matter of a Franchise. A waiver of any right or remedy by a party at one time shall not affect the exercise of said right or remedy or any other right or other remedy by such party at any other time. The failure of the City to take any action in the event of material breach by the Grantee shall not be construed or otherwise be deemed to constitute a waiver of the right of the City to take such action at any other time in the event that said material breach has not been cured or with respect to any other material breach by the Grantee. 20.7 In the event that, after the effective date of any Franchise, any court, agency, commission, legislative body, or other authority of competent jurisdiction (i) declares a Franchise invalid in whole or in part, or (ii) requires the Grantee either to (a) perform any act which is inconsistent with any provision of a Franchise or (b) cease performing any act required by any provision of a Franchise, the City shall reasonably determine whether said declaration or requirement has a material and adverse affect on the Franchise. When the Grantee intends to exercise its rights pursuant to such declaration, the Grantee shall so notify the City of said declaration or requirement. If the City determines that said declaration or requirement has a material and adverse affect on a Franchise, it may send a written request to the Grantee to enter good faith negotiations with the City to amend the Franchise. Nothing in this section shall be construed as a requirement for a Grantee to agree to amend a Franchise in the event of said preemptive declaration or action. 20.8 The headings contained in this Ordinance and any Franchise are to facilitate reference only, do not form a part of this Ordinance or a Franchise and shall not in any way affect the construction or interpretation hereof. Section 2: All Ordinances or parts of Ordinances inconsistent with the terms of this Ordinance are hereby repealed; provided, however, that such repeal shall be only to the extent of such inconsistency and in all other respects this Ordinance shall be cumulative of other Ordinances regulating and governing the subject matter covered by this Ordinance. Section 3: If any provision, section, exception, subsection, paragraph, sentence, clause or phrase of this Ordinance or the application of same to any person or the set of 44 • circumstances, shall for any reason be held unconstitutional, void or invalid, such invalidity shall not affect the validity of the remaining provisions of this Ordinance or their application to other persons or sets of circumstances and to this end all provisions of this Ordinance are declared to be severable. 0 Section 4: This Ordinance shall take effect from and after ten (10) days from its passage by the City Council. The City Clerk is hereby directed to give notice hereof by causing the caption of this Ordinance to be published in the official newspaper of the City of Baytown at least twice within ten (10) days after passage of this Ordinance. INTRODUCED, READ, and PASSED by the affirmative vote of the City Council of the City of Baytown, this the 23rd day of October, 1997. PETE C. ALFARO, Mayor ATTEST: EILEEN P. HALL, City Clerk APPROVED AS TO FORM: t ACIO RAMIREZ, .,City Attorney c: kIh66\ CityCouncill OrdinancelCableRcgulatoryOrdinanccl FlnalCahleOrdinancc,102397C1can 45 Attachment "A" ORDINANCE NO. 8113 46 AN ORDINANCE OF THE CITY OF BAYTOWN, TEXAS, ESTABLISHING A PROCEDURE FOR THE FRANCHISING OF CABLE TELEVISION SYSTEMS, SETTING FORTH RULES AND REGULATIONS GOVERNING THE OPERATION OF SUCH SYSTEMS, PROVIDING A REPEALING CLAUSE; CONTAINING A SAVINGS CLAUSE; AND PROVIDING FOR THE PUBLICATION AND EFFECTIVE DATE THEREOF. WHEREAS, the City Council has determined it is in the best interest and consistent with the convenience and necessity of the City to grant Franchises to one or more Persons desiring to provide Cable Service within the confines of the City and on the terms and conditions hereinafter set forth, and as may later be amended, and as may be further described in each Franchise; and WHEREAS, the City Council has identified the purpose of this Ordinance to be as follows: 1. To provide procedures for the granting, renewal, transfer and acquisition by the City of Franchises for providing Cable Service in the City; 2. To regulate the erection, construction, reconstruction, installation, operation, maintenance, dismantling, testing, repair and use of Cable Systems in, upon, along, across, above, over or under or in any manner connected with Public Ways or public places within the jurisdiction of the City as now or in the future may exist; 3. To provide for the payment of certain Franchise fees and other valuable considerations to the City which, among other purposes, may be used to pay for the rental and use of Public Ways and to regulate the construction, reconstruction and operation, use and development of such Cable Systems «ithin the City; 4. To provide conditions under which such Franchised Cable Systems will serve present and future needs of government, public institutions, commercial enterprises, public and private organizations, and the citizens and general public of the City; and 5. To provide remedies and prescribe penalties and liquidated damages for any violation of this Ordinance and /or the terms and conditions of Franchises granted pursuant thereto. NOW, THEREFORE BE IT ORDAINED BY THE CITY COUNCIL OF THE CITY OF BAYTOWN, TEXAS: ATTACI�D,M 1 A" r� Section 1: In order to establish a procedure for the granting of cable television Franchises and renewals thereof and to establish rules and regulations governing the operation of such Cable Systems, the following provisions are hereby adopted: 1. Definitions. As used in this Ordinance, the following words and terms have the meanings set forth below. The definitions contained in this Ordinance rely on those contained in the Cable Act. Any ambiguity shall be resolved by reference to the federal statutes, regulations and the decisions interpreting the same. 1.1 Cable Act. The Communications Act of 1934, as amended by Cable Communications Policy Act of 1984, the Cable Television Consumer Protection and Competition Act of 1992, the Telecommunications Act of 1996, and as may be further amended from time to time. 1.2 Cable Service. Means (a) the one -way transmission to Subscribers of video programming, or other programming service, and (b) Subscriber interaction, if any, which is required for the selection or use of such video programming or other programming service. 1.3 Cable System. Means any facility, consisting of a set of closed transmission paths and associated signal generation, reception and control equipment that is designed to provide Cable Service which includes video programming and is provided to multiple Subscribers within the City. Such terms shall not include (a) a facility that serves only to retransmit the television signals of one or more television broadcast stations; (b) a facility that serves Subscribers without using any public right-of-way; (c) a facility of a common carrier which is subject, in whole or in part, to the provision of Title II of the Cable Act, except that such facility shall be considered a Cable System to the extent such facility is used in the transmission of video programming directly to Subscribers, unless the extent of such use is solely to provide interactive on- demand services; (d) an open video system that complies with Section 653 of the Cable Act; or (e) facilities of any electric utility used solely for operating its electric utility system. 1.4 Cable Operator. Means any Person or group of Persons (a) who provides Cable Service over a Cable System and directly or through one or more affiliates owns a significant interest in such Cable System, or (b) who otherwise controls or is responsible for, through any arrangement, the management and operation of such Cable System. 1.5 City. Means the City of Baytown, organized and existing under the laws of the State of Texas and the area within its territorial limits, as such area may be hereinafter amended. ® 1.6 City Council. The City Council of the City of Baytown, Texas. i 1.7 Federal Communications Commission or FCC. That federal agency as presently constituted, or any successor agency. 1.8 Franchise. The nonexclusive privilege, whether an initial authorization or renewal thereof, to construct and operate a Cable System along the Public Ways in the Service Area. It is not intended to include or supersede or otherwise affect any license or permit required for the privilege of transacting and carrying on a business within the City as may be required by other ordinances or laws of the City. 1.9 Grantee. A Person or group of Persons and its /their lawful successor, transferee or assignee granted a Franchise by the City Council pursuant to this Ordinance. 1.10 Gross Revenues. Shall mean all amounts from whatever source which are received by a Grantee from or in connection with the operation of the Cable System to provide Cable Service within the Service Area, including, without limitation: 1.10.1 Revenue received from Subscribers, including, but not limited to, revenue for basic service, tier service, additional outlets, FM service, music service, commercial service, premium service, pay - per -view service, and related event services, or for the distribution of any Cable Service over the Cable System or the provision of any Cable Service - related activity in connection with the operation of the Cable System. 1.10.2 Revenue received from Subscribers for installation, change in service and re- connection charges and similar fees. 1.10.3 Revenue received from Subscribers for converters, remote controls or other equipment leased or rented to Subscribers. 1.10.4 Revenue received from Subscribers for service charges and fees attributable to delinquent accounts. 1.10.5 Revenue received from third parties, including advertising revenue, home shopping commissions, and leased access payments. 1. 10.6 To the extent consistent with law, any payment or consideration (including Franchise fees, but excluding any utility users tax or other tax imposed by the City or the state or federal government) collected for direct payment to a third party. ® 1.10.7 Revenue received by any other Person which is derived from or in connection with the operation of a Cable System to provide Cable Service to the extent that said revenue is derived through a means which has the effect of avoiding the payment of Franchise fees to the City that would otherwise be paid herein. 0 There shall be deducted from Gross Revenue: a. Bad debts written off by Grantee in the normal course of its business; provided, however, that bad debt recoveries shall be included in Gross Revenue, and b. Refunds made to Subscribers or other third parties. In computing Gross Revenue from sources other than a Grantee's Subscribers, including, without limitation, revenue derived from the sale of advertising, home shopping services, leased access or any other revenues attributable or allocated to Grantee in accordance with generally accepted accounting principles but received by another entity affiliated with Grantee, the aggregate revenue received by Grantee from such other sources during the period in question shall be multiplied by a fraction, the numerator of which shall be the number of Grantee's Subscribers in the City as of the last day of such period and the denominator of which shall be the number of Subscribers represented in the general ledger where the revenue was allocated as of the last day of such period. 1.11 In. Shall mean in, under, across, above, over, upon, through, among, or in any manner connected with. 1.12 Local Area Office. A Grantee's business office or service center located within the City or in close proximity thereof, as specified in each Franchise. 1.13 Person. Means an individual, partnership, association, joint stock company, trust, corporation, or governmental entity. 1.14 Public Way(s). Shall include, but not be limited to in any way the surface of, and the space above and below, any public street, highway, freeway, bridge, land path, alley, court, boulevard, sidewalk, parkway, lane, drive, circle, or other public right - of -way, including but not limited to, public utility easements, dedicated utility strips, parks, streams, tunnels, or rights -of -way dedicated for compatible uses for the purpose of installing, operating, repairing, and maintaining the Cable System. 1.15 Service Area. Means the area within the municipal boundaries of the City in which the Grantee is authorized pursuant to a Franchise to operate its Cable System. 4 ® 1.16 Subscriber. Any Person who lawfully receives Cable Service provided by a Grantee's Cable System. 1-1 2. General Provisions. 2.1 Franchise Required. A nonexclusive Franchise to construct, operate and maintain a Cable System within all or any portion of the City is required of any Person desiring to provide Cable Service in the City. A Franchise may be granted by the City Council to any Person, whether operating under an existing Franchise or not, who offers to furnish and provide such Cable Services pursuant to the terms and provisions of this Ordinance and a Franchise acceptable to the City Council. 2.2 To the extent allowed by law, the City Council shall retain all authority to regulate non -Cable Systems and non -Cable Services as necessary to protect the public health, safety and welfare and to ensure compliance with all applicable federal, state, and/or local laws and regulations. If Grantee is allowed by law and chooses to provide non -Cable Services, Grantee and the City will negotiate the terms and Franchise fees in accordance with federal and state law. 2.3 Rights Reserved to City. The City hereby expressly reserves the following rights: 2.3.1 To exercise its governmental powers, now or hereafter existing, to the fullest extent that such powers.may be vested in or granted to the City; 23.2 To adopt and promulgate ordinances as it shall find reasonably necessary in the exercise of its lawful police power. Such power shall include the lawful right of the City to maintain control over its Public Ways, and to adopt such reasonable and nondiscriminatory regulations relating to Public Ways as the City and/or its departments shall hereinafter provide; and 233 To exercise the lawful police powers of the City through amendment of this Ordinance as well as through enactment of separate ordinances and regulations. 2.4 Limits on a Grantee's Recourse. 2.4.1 The City shall have the immunity from damages afforded by the Cable Act, as well as all other applicable immunities to which it may be entitled. 5 ® 2.4.2 All Franchises granted by the City shall require an acknowledgment from the Grantee that the Grantee has not been induced to accept the Franchise by any • promise, oral or written, by or on behalf of the City or any third person regarding any term or condition of this Ordinance or the Franchise not expressed therein. A Grantee further shall pledge that no promise or inducement, oral or written, has been made to any City employee or official regarding receipt of a Franchise. 2.4.3 All Franchises granted by the City shall require an acknowledgment from Grantee that Grantee has carefully read the terms and conditions of this Ordinance and the Franchise. Grantee's acceptance of the obligations imposed by the terms and conditions of this Ordinance shall be as specified in the Franchise. 2.4.4 A Grantee agrees, by the acceptance of a Franchise, to accept the validity under present law of the terms and conditions of the Franchise and this Ordinance in their entireties, and that it will not, at any time, proceed against the City in any claim or proceeding under present law challenging any term or provision of this Ordinance or a Franchise as unreasonable, arbitrary or void or that the City did not have the authority to impose such term or condition. 2.4.5 The decision or decisions of the City Council concerning the selection of one or more Grantees and the award of one or more Franchises is final, and all applicants shall agree as a condition of application not to contest the City Council's decision in any court of law or before the Federal Communications Commission. 2.4.6 Nothing in this Ordinance or in Section 635A of the Cable Act shall be construed as creating or authorizing liability of any kind, under any law, for any action or failure to act relating to Cable Service or the granting of a Franchise by the City or any official, member, employee or agent of such authority or entity. 2.51 Unlawful Acts; Penalties. 2.5.1 It shall be unlawful for any Person to establish, operate or carry on the business of distributing to any Person in the City any Cable Service by means of a Cable System unless a Franchise therefore has first been obtained pursuant to the provisions of this Ordinance and unless such Franchise is in full force and effect. 2.5.2 It shall be unlawful for any Person to construct, install or maintain within any Public Way in the City, or within any other public property of the City, or within any privately -owned area within the City which has not yet become a Public Way but is designated or delineated as a proposed Public Way on any tentative subdivision .map approved by the City, any equipment or facilities for distributing any Cable Service through a Cable System, unless a Franchise 6 • authorizing such use of such Public Way, or property or area has first been obtained pursuant to the provisions of this Ordinance, and unless such Franchise is in full force and effect. 2.5.3 It shall be unlawful for any Person to make any unauthorized connection, whether physically, electrically, acoustically, inductively or otherwise, with any part of a Franchised Cable System within the City for the purpose of enabling himself or herself or others to receive any Cable Service without payment to the owner of the Cable System. 2.5.4 It shall be unlawful for any Person without the consent of a Grantee to willfully tamper with, remove or injure any portion of the Cable System. 2.5.5 Any Person violating any subsection of this section shall be punished by a fine or by imprisonment or by both fine and imprisonment in accordance with federal, state or local law. 2.6 Failure of City to Enforce Compliance. A Grantee shall not be excused from complying with any of the terms and conditions of this Ordinance or a Franchise by any failure of the City, upon any one or more occasions, to insist upon the Grantee's performance or to seek Grantee's compliance with any one or more of such terms or conditions. 3. Franchising Requirements. 3.1; Application for New Franchise. 3.1.1 Application Non - Refundable Fee. An application for a new Franchise shall be submitted to the City Council, or its designee, on a written application form furnished by the City, and in accordance with the procedures and schedule to be established and published by the City Council. The application will require the facts and information detailed in subsection 3.1.3 hereof. Applications shall be accompanied by a non- refundable application fee of five thousand dollars ($5,000.00) to the order of the "City of Baytown" which amount shall be used by the City to offset direct expenses incurred in the franchising and evaluation procedures, including, but not limited to, staff time and consulting assistance. 3.1.2 Grantee to Pay Costs of Granting Franchise. An applicant to whom the City Council grants a nonexclusive Franchise in addition to the non - refundable fee specified hereinabove, shall pay to the City, within thirty (30) days of receipt of notice of the amount, an amount set by the City Council or its designee, which shall represent the remaining out -of pocket costs incurred by the City, in granting 7 • the Franchise and not defrayed by fees forthcoming from the provisions of subsection 3. 1.1 of this section. 3.1.3 Application Requirements. Ten (10) copies of the application shall be filed with the City Clerk and shall contain such information as the City may require, including, but not limited to: 3.1.3.1 A general description of the applicant's proposed operation; 3.1.3.2 A statement detailing its business or corporate organization, including, but not limited to, the identification of any Person holding a ten percent (10 %) or greater interest in the applicant's business and a statement disclosing ten percent (10 %) or greater interest that the applicant has in any other business; 3.1.3.3 A written commitment to timely service and restoration of property; 3.1.3.4 A schedule of proposed charges; 3.1.3.5 A statement setting forth the channels to be allocated for community, municipal, education and leased access; a description of the production facilities and equipment to be made available by the applicant for access; and a statement establishing any additional revenues to be designated for programming or programming assistance for the access channels. 3.1.3.6 If applicant is a corporation, audited financial statement for the five (5) previous fiscal years. If applicant is a partnership, copies of the "U.S. Partnership Return of Income" (IRS Form 1065) for the five (5) previous fiscal years. If applicant is sole proprietorship, copies of personal financial statements for the five (5) previous fiscal years; 3.1.3.7 An estimated five (5) year operations pro forma which shall include the initial and continuing plant investment, annual profit and loss statements detailing income and expenses, annual balance sheets, and annual levels of Subscriber penetration. The pro forma shall also state the average return on investment anticipated by the applicant for the five (5) year operations period and shall state the method of computation thereof. Costs anticipated for voluntary services or contributions shall, if present, be incorporated in the pro forma as required in this article, but shall be separately identified in the pro lormas; 8 3.1.3.8 A listing of existing Franchises held by the applicant indicating when the Franchises were issued and when the networks were constructed in each respective governmental unit, together with the name and address and phone number of a responsible governmental official knowledgeable of the applicant; 3.1.3.9 A statement detailing the applicant's prior experience in a Cable System and/or microwave service, including that of its officers, management and any staff to be associated with the proposed operation; 3.1.3.10 A general statement of the applicant's ability and intent to incorporate technological improvements and advancements in the Cable System as such improvements or advancements are generally available in the industry; and 3.1.3.1 1 Any other reasonable and applicable information which the City Council may request. 3.1.4 Evaluating Applications, Public Hearing. 3.1.4.1 Upon filing, any Franchise application and related documents are public records, open to inspection by the public during reasonable hours, including specifically the regular business hours of the City Clerk. 3.I.4.2 Following reasonable notice to the public, any Franchise application shall be available for inspection for a period of at least twenty (20) days prior to the City Council taking action on the same. Any citizen of the City shall have the right to comment in writing, filed in advance or orally at any meeting at which a Franchise application is to be considered. 3.1.4.3 The City shall endeavor to send written notice to all Cable Operators holding current Franchises with the City when a new Franchise application is received. Such notice shall include the applicant's name, a statement that the Franchise application is available for public inspection, and the date of any public hearing on same, if known at the time of the sending of the notice. The City shall have no obligation to supplement any notice given pursuant to this subsection. 3.1.4.4 Before authorizing the issuance of any such Franchise, the City Council shall review the applicant's legal, character, financial and technical qualifications and the adequacy and feasibility of the applicant's 9 ® qualifications to operate a Cable System within the City based upon information provided to the City Council by the applicant and by other sources in writing or at any public hearing or meeting of the City Council and shall conduct a public hearing thereon with at least seven (7) days' advertised notice prior to said public hearing. • 3.1.5 Awarding a New Franchise. 3.1.5.1 After examining any application submitted pursuant to procedures established herein and as hereafter amended by the City Council designed to assure the legal, financial, technical and character qualifications of an applicant to provide Cable Service, the City Council is authorized after a full hearing affording due process, to grant a nonexclusive Franchise conveying the privilege to construct and operate a Cable System within the Public Ways of the City. A Franchise may be awarded to any applicant which in the City Council's judgment will appropriately serve the public interest and whose construction and financial plans and arrangement are both feasible and adequate to fulfill the conditions set forth in this Ordinance and incorporated into any Franchise granted. 3.1.5.2 No provisions in this Ordinance shall be deemed or construed to require the City Council to grant a Franchise following receipt of any Franchise application. 3.1.6 Franchise Term. The length of term of a Franchise shall be determined in the Franchise; however, such term slta[I not exceed fifteen (15) years from the date the Franchise is accepted by the Grantee by written agreement with the City or from the expiration of a Grantee's previously existing Franchise, whichever is later, unless terminated earlier in accordance with this Ordinance or the Franchise. 3.2 Franchise Fees. 3.2.1 Grantee to Pay City Five Percent (5 %) of Gross Revenue as a Franchise Fee. For the reason that the Public Ways which are used by the Grantee in the operation of its Cable System within the boundaries of the City are valuable public properties acquired and maintained by the City at great expense to its taxpayers, and that the grant of the privilege to the Grantee to use said Public Ways is a valuable property right without which the Grantee would be required to invest substantial capital in right- of-way costs and acquisitions, and because the City will incur costs in regulating and administering the Franchise, the Grantee shall pay to the City an amount equal to five percent (5 %) of Grantee's Gross Revenues. 3.2.2 Franchise Fee to Be Paid Annually with Statement Verifying All Collected Gross Revenues. The Franchise fee shall be payable annually to the City, and sent to the City's Director of Finance. Such payment shall ,be made on or before the sixtieth (60'h) day after (i) the last day of each calendar year during which a Franchise is in effect or (ii) the date of expiration or termination of a Franchise, whichever occurs first. The payment shall be accompanied by a statement of Gross Revenues prepared by an independent certified public accountant, accounting firm, or the Grantee's chief financial officer verifying that the Grantee's -total Gross Revenues as herein defined were fairly stated and that the Franchise fees were calculated in accordance with this Ordinance and the Franchise. 3.2.3 City May Examine All Grantee's Records to Determine Accuracy of Amounts Payable to the City. Upon thirty (30) days' written notice to Grantee, the City shall have the right to audit and to recompute any amounts determined to be payable under this Ordinance and the Franchise. Any additional amount due to the City as a result of the audit, which amount shall include interest as proscribed in Section 3.2.4 from the date such amounts should have been paid, shall be paid within forty -five (45) days following written notice to the Grantee by the City, said notice shall include a copy of the audit report. The cost of such audit shall be borne by the Grantee if it is determined that the Grantee's annual payment to the City for any year was underpaid by more than five percent (5 %). 3.2.4 Late Payment of Franchise Fee to Be Charged Interest at Twelve Percent (12 %). In the event that any Franchise payment or recomputed amount is not made on or before the applicable dates heretofore specified, and following ten (10) days' written notice by the City to a Grantee, interest shall be charged daily from such date at the annual rate of twelve percent (12 %) or at the maximum rate allowed by law, whichever is less. 3.2.5 Acceptance of Any Payment Does Not Constitute Release of All Payments Due. No acceptance of any payment shall be construed as a release or as an accord and satisfaction of any claim the City may have for further or additional sums payable under this Ordinance and /or the Franchise. 3.2.6 Reserve Right to Increase Franchise Fee. The City reserves the right to increase the Franchise fee rate in the event that the current federal limitations as to the Franchise fee rate are changed as a result of superseding regulations, laws or court action. Any change in the Franchise fee rate shall be accomplished by 0 0 amendment to this Ordinance and each Franchise, provided that such amendments shall be preceded by a public hearing affording due process. 3.2.7 Nothing contained in this Ordinance shall be construed to exempt the Grantee from any lawful tax, business license, levy or assessment which is now or which hereafter be authorized by law. 3.2.8 The City reserves the right to require the Grantee to collect any consumer or other tax or other fee of that may be lawfully imposed on Subscribers by the City. 4. Grantee to be Bound by Terms and Conditions of Cable Ordinance and Franchise. Procedure if Conflict. 4.1 Grantee's acceptance of the obligations imposed by the terms and conditions of this Ordinance shall be as specified in the Franchise. A Grantee shall also agree to provide the Cable System and all of the Cable Services specifically set forth in a Franchise. In the event of a conflict between the Franchise and the provisions of this Ordinance, the provisions of the Franchise shall prevail. Failure to provide Cable Services as promised in Grantee's Franchise shall be deemed a breach of the Franchise to which the provisions of Section 15 and Section 16 of this Ordinance shall apply. 5. Transfers and Assignments. 5.1 The City is hereby empowered to take. legal equitable action to set aside, annul, revoke or cancel a Franchise or the transfer of a franchise, if such transfer is not made according to the procedures set forth in this Ordinance, or is not in the best interest of the City or the public. 5.2 Transfer of a Franchise means any transaction in which an ownership or interest in a Grantee or its Cable System is transferred from one Person or group of Persons to another Person or group of Persons so that control of the Grantee is transferred, or the rights and/or obligations held by the Grantee under a Franchise are transferred or assigned to another Person or group of Persons. 5.2.1 A rebuttable presumption that transfer of control has occurred shall arise upon the acquisition or accumulation by any Person, or group of Persons, of thirty -five percent (35 %) of the voting interest of the Grantee or of the Person exercising management authority over the Grantee. Any purchases or acquisitions of Grantee's stock made by a Person other than an officer or director of the Grantee over a stock exchange or in the over - the - counter market of which 12 0 Grantee or any affiliate of Grantee has no control, shall not be subject to the requirements of subsection 5.2.4 below. 5.2.2 A transfer is pro forma when it involves no substantial change in the ultimate ownership or control of the Franchise. 5.2.3 No transfer of a Franchise shall occur without prior approval of the City, and such approval shall not be unreasonably withheld. 5.2.4 Grantee shall promptly notify the City in writing of a proposed transfer and shall file with the City Clerk an application for transfer of a Franchise. The transfer application shall provide complete information of the proposed transaction, including a copy of the proposed agreement, details on the legal, financial and technical qualifications of the transferee as well as any other qualifications the City can lawfully evaluate, and on the potential impact of the transfer on Subscriber rates and service. 5.2.5 An application for approval of a pro forma transfer of a Franchise shall be considered granted on the thirty -first (31st) calendar day following the filing of such application with the City unless, prior to that date, the City notifies the Grantee to the contrary or the City extends such period of time for an addition thirty (30) days. An application for approval of a pro forma transfer of a Franchise shall clearly identify the application as such. 5.2.6 In making a determination on whether to grant an application for transfer of a Franchise, the City Council shall consider the legal, financial and technical qualifications of the transferee to operate the Cable System, as well as any other qualifications the City can lawfully consider; whether the Grantee is in compliance with its Franchise and the applicable provisions of this Ordinance and, if not, the Grantee and /or the proposed transferee's commitment and plan to cure such noncompliance; and whether operation by the transferee would adversely affect Cable Services to Subscribers or otherwise be contrary to the public interest to the extent the City can lawfully consider such matters. 52.7 No application for a transfer of a Franchise shall be granted unless the transferee agrees in writing that it will abide by and accept all applicable terms of this Ordinance and the Franchise and that it will assume the obligations and liability of the previous Grantee under this Ordinance and the Franchise, including whatever conditions that may be necessary to be prescribed by the City Council that will assure said terms, obligations and liabilities will be honored and carried out by the transfer. 13 • 5.2.8 Approval by the City of a transfer of a Franchise does not constitute a waiver or release of any of the rights of the City under this Ordinance or the Franchise whether arising before or after the date of the transfer. 5.2.9 The City shall have one hundred twenty (120) days to act upon any transfer request that is accompanied by the information required in this Section 5. If the City fails to act on a request within one hundred twenty (120) days of receiving the requested information, the transfer request shall be deemed granted, unless the requesting party and the City agree to an extension of time. 5.2.10 The City may impose a reasonable and related processing fee to cover its costs of considering and evaluating an application for transfer of a Franchise, such fee not to exceed fifteen hundred dollars (51,500). 6. Liability and Indemnification. 6.1 Indemnification of City in Franchise Operation. M It shall be expressly understood and agreed by and between the City and any Grantee that the Grantee shall defend, indemnify and hold the City, its officers, agents and employees (collectively the "City"), harmless against any and all claims, lawsuits, judgments, costs and expenses (including attorneys' fees) for personal injury, death, property damage or other harm for which recovery of damages is sought, suffered by any Person(s), that may arise out of or be occasioned in any way by the granting of a Franchise or the enactment and enforcement of the Franchise and /or this Ordinance, where such injuries, death or damages are caused by the joint negligence of the City and the Grantee, its officers, agents, and /or employees and /or by the joint or sole negligence of the Grantee, its officers, agents, and /or employees. It is the expressed intention of the parties hereto both the Grantee and the City that the indemnity provided for in this subsection is indemnity by the Grantee to indemnify, protect, and defend the City from the consequences of (i) the City's own negligence where that negligence is a concurring cause of the injury, death or damage with that of the Grantee, its officers, agents and /or employees and /or (ii) the Grantee's joint and sole negligence. Furthermore, the indemnity provided for in this subsection shall have no application to any claim, loss, damage, cause of action, suit and liability where the injury, death or damage results from the sole or concurrent negligence of the City unmixed with the fault of the G ran tee. 14 • 6. 1.2 The indemnity provided for in this section 6 shall expressly include, but not be limited to, indemnification by the Grantee for the use, occupancy and maintenance of any of the Cable System; any act or omission of any representative, agent, customer and /or employee of Grantee; the Grantee's breach of any of the terms or provisions of the Franchise; and any negligent or strictly liable act or omission of the Grantee, its officers, agents, representatives, customers, employees or subcontractors in the use, occupancy and maintenance of the Cable System. It is the expressed intention of the Grantee and the City that the indemnity provided for herein includes an indemnity to protect and defend the City from the Grantee's own negligence as well as the concurrent negligence of the City when mixed with that of the Grantee. In the event that any action or, proceeding is brought against the City by reason of any of the provisions contained in Section 6 of this Ordinance, Grantee further agrees and covenants to defend the action or proceeding by legal counsel acceptable to the City, such acceptance not to be unreasonably withheld. 6.1.3 In addition to the foregoing, the Grantee covenants and agrees never to make a claim of any kind or character whatsoever against the City for damage of any kind that it may suffer by reason of the installation, construction, reconstruction, operation or maintenance of any public improvement, utility or communication facility whether presently in place or which may in the future be constructed or installed, including, but not limited to, any water or wastewater mains or storm sewer facilities, regardless of whether such damage is due to flooding, infiltration, backflow or seepage caused from the failure of any installation, natural causes or City's negligence when such negligence is mixed with that of the Grantee, its officers, agents and /or employees. 6.2 Reimbursement of Costs. 6.2.1 By acceptance of any Franchise, the Grantee agrees to assume responsibility of the investigation, settlement or defense of any claim made or suit brought against the City due to any liability or potential liability incurred per the provisions of Section 6.1 above, provided that: 6.2.1.1 The City agrees to the extent allowed by law to cooperate fully with the Grantee and its insurers, and to abide by any and all terms, conditions and restrictions of the Grantee's commercial insurance policies; and 6.2.1.2 The City will incur no defense expenses, nor will it make any offers of settlement on any claim or suit included under Section 6.1.1 above, unless so authorized by the Grantee and its insurcr(s). 15 0 6.2.1.3 The City provides the Grantee written notice of its obligation to defend the City within twenty (20) days of receipt of a claim or within ten (10) days of receipt of a citation or summons in connection with a lawsuit. The Grantee further agrees to assume all costs and expenses associated with defending the City against any claim made or suit brought in accordance with the provisions of Section 6.1 above, subject to Section 6.2.1.1, Section 6.2.1.2, and Section 6.2.1.3. 6.2.2 The Grantee shall pay and by its acceptance of any Franchise agrees that it will pay all expenses. incurred by the City defending itself with regard to all claims, lawsuits, judgments, costs and expenses mentioned in Section 6.1 above, subject to Section 6.2.1.2, 6.3 Public Liability Insurance. A Cable Operator shall maintain and by its acceptance of any Franchise agrees that it will maintain throughout the term of the Franchise or any renewal or extension thereof, a commercial general liability insurance policy, which coverage shall be at least as broad as ISO CG 00 01 10 93, protecting the City and all Persons against liability for loss or damage for personal injury, death or property damage, occasioned by the operations of the Cable Operator under any Franchise granted hereinafter in the amounts of (a) five hundred thousand dollars ($500,000) for bodily injury or death to any one Person, within the limit within a twelve (12) month period, however, of one million dollars ($ 1,000,000) for bodily injury or death resulting from any one accident within a twelve month period, (b) two hundred fifty thousand dollars ($250,000) for..property damage resulting from any one accident within a twelve month period, (c) automobile liability insurance with combined single limits of five hundred thousand ($500,000) per accident within a twelve month period for bodily injury and property damage, and (d) workers' compensation insurance in compliance with all workers' compensation insurance and safety laws of the State of Texas, and amendments thereto. All insurance carriers providing coverage should be licensed and admitted to do business in the State of Texas. All Certificates of Insurance shall designate the City, its officers, boards, commissions, agents, and employees as an additional insured. All policies are to be of the occurrence form. Automobile coverage is to include all owned and hired autos if applicable. 6.4 notice of Cancellation or Reduction of Coverage. The insurance policies mentioned above shall state that the policies are extended to cover the liability assumed by the Cable Operator under the terms of any franchise and shall contain an endorsements that the policy may not be canceled nor the amount of coverage thereof reduced below the limits required in the Franchise with the City until thirty (30) days after receipt by the City by registered mail of written notice of such intent to cancel or reduce the coverage. 16 6.5 Evidence of Insurance Filed with the City. Grantee shall file and maintain with the City, during the term of a Franchise or any renewal thereof, a Certificate of Insurance evidencing coverage as required herein. 6.6 Insurance Company's Rating. Insurance is to be placed with insurers with a Best rating of no less than A or equivalent. 6.7 Waiver of Subrogation on Workers' Compensation Policy. The insurer shall agree to waive all rights of subrogation against the City, its officials, employees and volunteers for losses arising from the activities under a Franchise. 6.8 No Waiver of Construction Performance and Payment Bonds or Letter of Credit. Neither the provisions of this article nor any insurance accepted by the City pursuant thereto, nor any damage recovered by the City thereafter, shall be construed to excuse faithful performance by the Cable Operator or limit the liability of the Cable Operator under this Ordinance or any Franchise granted pursuant hereto, or for damages, either to the full amount of the bonds, letter of credit or otherwise. 6.9 Construction Performance and Payment Bonds. 6.9.1 Grantee Shall Be Required to Obtain Construction Performance and Payment Bonds in an Amount Established in a Franchise. In conjunction with Section 7.1, thirty (30) days prior to commencing construction or reconstruction of the Cable System, Grantee shall be required to obtain and maintain throughout the period of construction or reconstruction, at its cost and expense, and file %vith the City Clerk, performance and payment bonds issued by a corporate surety bond company authorized to do business in the State of Texas for an amount established in the Franchise to guarantee the timely construction and activation or reconstruction of the Cable System, the safeguarding of damage to private property, restoration of damage incurred with utilities, and payment to all Persons who performed services regarding the construction or reconstruction of the Cable System. The bonds shall include the following condition: There shall be recoverable by the City, jointly and severally from the principal and surety, any and all damages, losses or costs suffered by the City resulting from the failure of a Grantee to satisfactorily complete and fully activate the Cable System throughout the Service Area pursuant to the terms and conditions of this Ordinance and the Franchise. 6.9.2 Bond Must Be Maintained Through Any Extension of Construction Time Limit Authorized by City Council. The construction performance and payment bonds shall be available throughout any extension to the prescribed 17 El construction or reconstruction time limit authorized by City Council pursuant to Section 7.2 hereunder. 6.9.3 Termination of the Construction Bond. At such time as the initial construction and activation or reconstruction of the Cable System is complete pursuant to the terms and conditions of this Ordinance and the Franchise, Grantee shall notify the City of its intent to cancel the construction bond. The construction bond may be terminated by the Grantee six (6) months from the date of notice unless (1) the City Council agrees that the bond may be terminated sooner, or (2) the City Council finds that a Grantee has not satisfactorily completed initial construction and activation or reconstruction of the Cable System pursuant to the terms and conditions of this Ordinance and the Franchise. In the latter event, the City shall notify Grantee in writing of their specific findings, and Grantee shall maintain the construction bond until the City finds that the construction has been satisfactory completed. 6.9.4 Rights with Respect to Construction Bond in Addition to All Other Rights of City. The rights reserved to the City with respect to the construction bond are in addition to all other rights of the City, whether reserved by this Ordinance or authorized by law, and no action, proceeding or exercise of a right with respect to such construction bond shall affect any other rights the City may have. 6.9.5 Endorsement Required. The construction bond shall contain the an endorsement that the bond may not be canceled by the surety nor the. intention not to renew be stated by the surety until thirty (30) days after receipt by the City, by registered mail, of written notice of such intent to cancel or not to renew. 7. System Construction. 7.1 Construction or Reconstruction Plan and Strand Map to be Provided. A Grantee shall submit a construction or reconstruction plan not less than thirty (30) days prior to the date Grantee intends to commence construction or reconstruction. The Grantee shall, if requested, permit the City Manager or the City Manager's designee to examine the Cable System design details at the Grantee's office for the purpose of ascertaining if the plan and design details are in compliance with the Franchise. The plan shall include a strand map of the entire Service Area and shall clearly delineate the following: Is ® 7.1.1 Areas within the Service Area where the Cable System will be constructed or reconstructed, including a time schedule of construction or reconstruction for each year that construction or reconstruction is proposed; and 0 7.1.2 Areas within the Service Area where extension of the Cable System cannot reasonably be done due to lack of present or planned development or other similar reasons, with the areas and the reasons for not serving them clearly indicted on the map. 7.2 Delay in System Construction or Reconstruction Requires Consent by City Council. Any delay in the Cable System construction or reconstruction beyond the times specified in the Franchise shall require application to and consent by the City Council. Any delay beyond the terms of the construction timetable, unless approved by the City Council, will be considered a violation of the Franchise for which the provisions of Section 6.9 and Section 15 shall apply. However, nothing in this section shall prevent a Grantee from constructing or reconstructing the Cable System earlier than required in the Franchise. 7.3 Failure to Proceed with Construction And /or Reconstruction Expeditiously Is Grounds for Liquidated Damages. Construction or reconstruction in accordance with the Franchise shall occur according to the time schedule as agreed to therein. Failure to meet the time schedule shall be grounds for liquidated damages. 7.4 Line Extension Policy. Extension of a Cable System into any area shall be required to be accomplished within ninety (90) days from a potential Subscriber's request if the terms of any of the following conditions are met: 7.4.1 Mandatory Extension Rule. 7.4.1.1 Residential. The Grantee shall extend its Cable System to any area within its Service Area or to any area annexed by the City after the effective date of a Franchise granted by the City if the same has a density of at least sixty (60) potential Subscriber equivalent billing units per mile and is not served by another cable operator. The Cable System extension shall be at no cost to the Subscribers, other than the standard /nonstandard rates for installation. 7.4.1.2 Commercial /Industrial. The Grantee shall be required to extend the Cable System to any commercial /industrial property which has prepaid for Grantee's costs of extending its Cable System. 7.4.2 Early Extension. In areas not meeting the requirements for mandatory extension of Cable System, a Grantee shall provide, upon the request 19 n of one (1) or more potential Subscribers desiring Cable Service, an estimate of the costs for time and material required to extend Cable Service to said Subscribers. Cable Services may be made available on the basis of a capital contribution in aid of construction, which shall include such estimates. For the purpose of determining the amount of capital contribution in aid of construction to be borne by a Grantee and Subscribers in the area in which service may be expanded, a Grantee will contribute an amount-equal to the construction and other costs per mile, multiplied by a fraction whose numerator equals the actual number of potential Subscriber equivalent billing units per mile of its trunk or distribution cable, and whose denominator equals sixty (60). Subscribers who request service hereunder will bear the remainder of the construction and other costs on a pro rata basis. A Grantee may require that the payment of the capital contribution in aid of construction borne by such Subscribers be paid in advance or that such Subscribers give assurance of payment satisfactory to Grantee. Once the requirements for service under this section are satisfied, the Grantee shall be obligated to provide residential service to qualified areas within ninety (90) days of a request. 7.4.3 Additional Coverage. Nothing in this section shall be construed to prevent Grantee from serving areas not covered under this section upon agreement with developers, property owners or residents. 7.5 Service Drops. 7.5.1 Grantee shall make Cable Service available to any Subscriber within the Service Area upon request and.at the standard installation charge if the installation requires no more than one hundred twenty -five foot (125') aerial or'underground drop measured from the nearest point of a Subscriber's home or place of business to the nearest active tap of the Cable System. A standard installation includes any necessary street cutting or boring, one (1) outlet, and standard materials. A standard installation does not include house amplifiers or a wall fish installation. 7.5.2 If making Cable Service available requires more than a standard installation, Grantee may charge the Subscribers (1) the standard installation charge and (ii) an amount equal to the reasonable actual labor and material costs incurred by Grantee for the additional facilities and work. 7.5.3 Absent a showing by Grantee to the City Manager of unusual circumstances (such as, but not limited to, street crossings), any standard installation shall be accomplished within seven (7) business days of a Subscriber's request, and a non - standard installation shall be accomplished within fifteen (15) business days of a Subscriber's request. 20 ® 7.6 System Construction and Operation to Be Consistent with Federal, State and City Code Requirements; City to Observe Semiannual Proof of Performance Tests. Construction, installation and maintenance of the Cable System shall be performed in an orderly and workmanlike manner. Grantee shall construct, install, operate and maintain its Cable System in a manner such that it operates at all times consistent with all laws, ordinances and construction standards of the City and State of Texas; the relevant editions of the National Electric Safety Code and the National Electric Code, as they affect the construction, maintenance of power supplies and communication lines, attachments and supports; and Part 76 of the Rules and Regulations of the Federal Communications Commission. In addition, a Grantee shall provide the City, upon a written request of the City Manager, with the opportunity to observe the conduct of; and receive a written report of the results of Grantee's semiannual proof of performance tests. The Cable System shall not endanger or unreasonably interfere with the safety of Persons or property in the Service Area or the unincorporated area located five thousand feet (5000') beyond the Service Area which is not in another municipality's extraterritorial jurisdiction. All equipment and maintenance will be of high quality. • 7.7 Additional Specifications - Standby Power, A Grantee shall construct, install and maintain the Cable System, subject to the supervision of the City, in an orderly and professional manner using due diligence and materials of good and durably quality. All cables and wires shall be installed, where possible, parallel with and in the same manner as electric and telephone lines. Multiple cable configurations shall be arranged in parallel and bundled with due respect for engineering considerations. Underground installations shall be in conformance with all applicable codes. In all Cable Systems constructed or reconstructed after the effective date of this Ordinance, a Grantee shall maintain equipment capable of providing standby power to be engaged automatically in the event of a power failure for twenty -four (24) hours at all headend, tower and HVAC systems, and for a minimum of one and one -half (I %) hours at all trunk and distribution amplifiers or fiber optic nodes. All other Cable Systems shall conic into compliance with these standby power requirements on the schedule specified in the Franchise. 7.8 Access to Grantee's Trenches by Other Utilities. During Cable System construction or reconstruction, Grantee shall allow other entities reasonable access as determined by the City to put other compatible facilities in Grantee's trenches while the trenches are open and which do not delay or unreasonably interfere with Grantee's construction process. Any utility desiring access to Grantee's trenches shall share equally in the cost of opening and closing of trenches. Grantee shall be allowed access to the open trenches of other entities on an equitable basis. 7.9 If City Determines Any Part of Facilities Are Harmful to Health and Safety of Any Person, Grantee Shall Promptly Correct. If, at any time, it is determined by 21 ® the City or any other agency or authority of competent jurisdiction that any part of the Cable System is endangering the public, including, without limitation, missing vault or pedestal covers, temporary drop cables that cross walkways, driveways or other areas, and low cables, riser problems and other violations of local or state codes and laws that are harmful to the health or safety of any Person, then a Grantee shall correct all such conditions, at its own cost and expense, immediately, or no later than twenty -four (24) hours of receipt of notice from the City or any other agency or authority of competent jurisdiction. Until such conditions are corrected, Grantee shall issue suitable warnings to ensure that the health and safety of Persons possibly affected are ensured. 0 7.10 Grantee's Cable System Not to Interfere with Subscribers' Ability to Use Television Receiver. A Grantee shall not interfere with the ability of any Subscriber to utilize his or her television receiver for any lawful purpose. The connection of any cable input selector device or any converter to a Subscriber's terminal shall not be considered as interference with the Subscriber's ability to utilize his or her television receiver. 7.11 Grantee to Take All Necessary Setups to Prevent Accidents. A Grantee shall, at its own cost and expense, take all necessary efforts to prevent accidents at its work sites, including the placing and maintenance of proper guards, fences, barricades, and security personnel and, at night, suitable and sufficient lighting. 7.12 Notice of Cable Construction/Repair. Grantee will notify residents and businesses on affected streets of pending construction or major repairs, including any which require street or sidewalk trenching, at Ieast forty -eight (48) hours prior to commencement of such work. Notification shall be by leaving an appropriate notice at the affected residence (i.e., door hanger notice), or mailing a notice to the affected residences and businesses. In the event of any construction possibly affecting businesses and/or residences throughout the Service Area, a Grantee shall notify the same by first - class mail, stating the scope and duration of the proposed construction and its impacts at least fourteen (14) days prior to commencement of such work. 8. Regulations Pertaining to Use of Public Ways. 8.1 All Grantee's Facilities to Be Installed Only at Locations Approved by City Engineer. All poles, wires, cables, lines, conduits, or other properties of a Grantee to be constructed or installed in Public Ways shall be so constructed or installed only at such locations and in such manner as shall be approved in writing by the City Engineer in the exercise of his or her reasonable discretion. A Grantee or its contractors must obtain permits from the City Engineer and /or other appropriate departments of the City prior to any physical work being performed on the Public Ways or on City -owned property. Permits will be issued to a Grantee or its ,Y) contractors only on approved plans which must be submitted on or before the request of the construction permit. All work will be .done in accordance with the City's specifications and must comply with all applicable City construction codes and procedures. A Grantee shall not place its Cable System, or any part thereof, where the same will interfere with any gas, electric, or telephone fixtures, water hydrant or main, drainage facility or sanitary sewer. In those areas of the Service Area where all of the transmission or distribution facilities of the respective public utilities providing telephone communications and /or electric services are underground, the Grantee likewise shall construct, operate and maintain all of its Cable System. For aesthetic purposes, a Grantee will make every effort to utilize present utility poles and shall bury as much as possible of its Cable System underground. However, for installations occurring after the effective date of a Grantee's Franchise, and at the time a Grantee rebuilds or upgrades the Cable System, all affected trunk or feeder cable. (coaxial, fiber, or functional equivalent) must be placed underground if electric and /or telephone services are also placed underground at the time of the new installation. The aesthetics of the property will be deemed a high priority in the installation, maintenance and repairs. 8.2 During Construction, Reconstruction or Maintenance of System Grantee Shall Not Obstruct Public Nays Without Prior Consent of Authorities. In connection with the construction, reconstruction, operation, maintenance, repair or removal of the Cable System, a Grantee shall give due regard to the aesthetics of the Service Area and shall not obstruct, endanger or interfere with the proper use of the Public Ways, railways, passenger travel, or other traffic to, from or within the City without prior written consent of the appropriate authorities, except, in cases of emergency repairs where Grantee shall use its best efforts to minimize disruption and shall provide prompt notice to the City as soon as practicable, and, in any event, no later than twenty - four (24) hours after the commencement of the emergency repair. In addition: a. All transmission and distribution structures, lines and equipment erected by a Grantee within the City shall be so located as to cause minimum interference with the rights and reasonable convenience of property owners who adjoin any Public Way. b. In case of any disturbance to any Public Way, a Grantee, at its own cost and expense and in a manner and time period approved by the City Manager, shall replace and restore such Public Way to a condition better than or reasonably comparable to that in existence before the work involving such disturbance was done as determined by the City Engineer. Restoration must be completed within a reasonable time after commencement of the restoration project. Failure to timely restore the Public Way(s) shall constitute a material default of this Ordinance and will ® subject any Franchise granted to a Grantee to the procedures for termination set forth in Section 16 herein. C. In the event a Grantee's Cable System creates a hazardous or unsafe condition or an interference with a Public Way, then at its own expense, the Grantee shall voluntarily, or upon the request of the City or its City Manager, remove that part of the Cable System that creates the hazardous condition from the subject property. Failure to timely remove the Cable System as required herein will be considered a material default of this Ordinance and will subject any Franchise granted to a Grantee to the procedures for termination set forth in Section 16 herein. d. If at any time, the Grantee disturbs the yard, residence, or other real or personal property of a resident of the City, the Grantee shall ensure that the resident's yard, residence, or other personal property is returned, replaced, and/or restored to a condition better than or reasonably comparable to that in existence before the disturbance as determined by the City Engineer. The cost associated with both the disturbance and the return, replacement, and/or restoration shall be borne by the Grantee. The requirements imposed upon Grantee shall extend to any subcontractor or independent contractor that Grantee might employ to perform the tasks outlined in this section. 8.3 Grantee to Provide Strand Maps to Affected Utility Companies of Entire System Prior to Issuance of Permit for Construction or Reconstruction. Strand maps are to be filed with affected utility companies. Prior to requesting the issuance of a permit for the installation of any facility or apparatus in accordance with the provisions of this section, a Grantee shall file such maps with all utility companies and public agencies whose facilities are affected by such installation. 8.4 Upon Undergrounding of Utility Lines, Grantee Shall Concurrently Place Lines Underground at Depth Approved by City Engineer. All underground facilities of a Grantee in any Public Way or in any private easement, shall be installed at such depths and locations as shall be approved by the City Engineer, except with respect to such cable service lines where Grantee uses existing poles with permission from their owner, and where and so long as electric and telephone lines to the Subscribers are overhead. Upon the undergrounding of the utility lines of the owner of said poles, a Grantee shall concurrently (or earlier) place its facilities underground at depths and locations approved by the City Engineer. Reasonable written notice of the undergrounding of wires will be sent to affected Cable Operators; and when possible, reasonable access to open trenches at such time as the utility lines are being placed underground will be granted. 24 ® 8.5 Relocation at Request of the City. When requested to do so by the City Manager for the safety or convenience of the City, its Franchise holders or citizens affected thereby, or any other governmental entity, a Grantee, at its own expense, shall protect, support, temporarily dislocate, or temporarily or permanently remove or relocate any facilities or portion of the Cable System installed, used or maintained under a Franchise. It is expressly provided that whenever by reason of the construction, repair, or maintenance of the relocation, lowering of the grade, widening, raising of any Public Way by the City or by the location or manner of construction, reconstruction, maintenance, or repair of any public structure or facility by the City, it shall be deemed necessary by the City Manager to relocate, move, change, alter, or modify any of its facilities, such change, relocation, alteration, or modification shall be promptly made by the Grantee when ordered in writing by the City or its City Manager without claim for reimbursement or damages against the City. Upon notification to Grantee, as herein provided, the Grantee shall remove and relocate that portion of the Cable System at its own expense as directed by the City. In non - emergency situations, the Grantee is entitled to forty -eight (48) hours' advance written notice to arrange for such temporary wire changes. However, no such notice shall be required by the City in emergency situations. Emergencies will be determined by the City Manager at his sole discretion. Failure to timely perform will be considered a material default of this Ordinance and will subject any Franchise granted to a Grantee to the procedures for termination set forth in Section 16 herein. n 8.6 Grantee Shall Obtain Prior Approval Before Altering Any Municipal Facility; Alternations to Be at Cost of Grantee. In connection with the construction, operation, maintenance, inspection, repair or removal of the Cable System, a Grantee shall, at its own cost and expense, protect any and all existing structures belonging to the City. A Grantee shall obtain the prior approval of the City before altering any water main, sewage or drainage system or any other municipal structure in a Public Way, because of the presence of the system in the Public Ways. Any such alteration shall be made by a Grantee, at its sole cost and expense, and in a manner reasonably prescribed by the City. A Grantee shall also be liable, at its own cost and expense, to replace or repair and restore to a condition better than or reasonably comparable to that which existed before any such alteration as determined by the City Engineer and in a manner reasonably specified by the City, any Public Way or other public place, or any municipal structure involved in the construction of the Cable System that may become disturbed or damaged as a result of any work thereon by or on behalf of the Grantee pursuant to a Franchise. 8.7 Grantee Shall Temporarily Move Its Wires to Permit Moving of Buildings or Structures by Third Persons. Grantee shall, at the request of any Person holding a moving permit issued by the City, temporarily remove, raise or lower its wires to permit the moving of buildings or structures; provided, (a) the reasonable expense of such temporary raising or lowering of wires is paid by said person, including, if required by the Grantee, making such payment in advance; and (b) the Grantee is given not less than 25 seven (7) calendar days advance written notice to arrange for such temporary wire changes in non - emergency situations. However, no such notice shall be required by a benefited person in emergency situations. Emergencies will be determined by the City Manager. 8.8 Failure by Grantee to Complete Required Work in Any Public Way Can Result in City Causing Work to be Done at Expense of Grantee. Upon failure of the Grantee to complete any work required by law, or by the provisions of this Ordinance or a Franchise, to be done in any Public Way or other public place within ten (10) days following due notice and to the reasonable satisfaction of the City Engineer, the City may, at its option, cause such work to be done and a Grantee shall pay to the City the reasonable cost thereof in the itemized amounts reported by the City Engineer to the Grantee within thirty (30) days after receipt of such itemized report. Or, at the City's option, the City may demand of Grantee the estimated cost of such work as estimated by the City Engineer, and such shall be paid by Grantee to City with thirty (30) days of such demand; upon award of any contract or contracts for such work, Grantee shall pay to the City within thirty (30) days of demand any additional amount necessary to provide for cost of such work. Upon completion of such work, Grantee shall pay to the City or the City shall refund to Grantee such sums of that total received and retained by City shall equal the cost of such work. Cost as used herein shall include fifteen percent (15 %) of other costs for the City's overhead. 8.9 City May Remove Grantee's Facilities as May Be Required During Emergencies. The City reserves the right to remove any portion of a Grantee's equipment and facilities as may be required in the case of fire, disaster or any emergency as determined by the City's onsite designee without liability for interruption of Cable Service and the City shall not be obligated to restore Cable Service or to pay the costs of expenses of restoring Cable Service. 8.10 Cost of Tree Trimming is to Be at Expense of Grantee; City Has Option to Decide Whether City or Grantee Does the Trimming. A Grantee shall notify the City regarding the need to trim trees upon and overhanging Public Ways of the City so as to prevent the branches of such trees from coming into contact xvith the wires and cables of the Grantee; at the option of the City, such trimming may be done by the City at the expense of the Grantee, or by the Grantee under the City's supervision and direction at the expense of the Grantee. When authorized, such trimming shall be limited to the area required for clear cable passage and shall not include major structural branches which materially alter the appearance and natural growth habits of the tree. The Grantee shall be responsible for any and all damages to any tree as a result of trimming or to the land surrounding any tree whether such tree is trimmed or removed, or for damage to property or Person caused by such trimming and removal of any tree. Additionally, the Grantee shall, at its own cost and expense, at the request of the City, replace all trees or shrubs damaged as a result of any construction or maintenance of the Cable System undertaken 26 by the Grantee with trees and shrubs of a reasonably comparable size and type, as determined in the sole discretion of the City Manager. 8.11 Grantee Shall Remove System from Any Public Street Following Termination or Expiration of Franchise. In the event that the use of a part of the Cable System is discontinued for any reason for a continuous period of twelve (12) months, or in the event such Cable System or property has been installed in any Public Way or public place without complying with the requirements of the franchise or the Franchise has been terminated, canceled or has expired without renewal, or without having been sold to a qualified new Grantee, upon being given thirty (30) days' written notice from the City Engineer a Grantee shall promptly at its own expense remove from the Public Ways or public places all such property and poles of such Cable System other than that which the City Engineer may permit to be abandoned in place. In the event of such removal, a Grantee shall promptly restore the Public Way or other area from which such property has been removed to a condition satisfactory to the City Engineer. 8.12 Grantee's Property May Be Considered Abandoned Sixty (60) Days after Termination or Expiration of Franchise. Any property of a Grantee remaining in place sixty (60) days after the lawful termination or expiration of a Franchise shall be, at the option of the City Council, considered permanently abandoned unless such property has been sold or conveyed to a new City - approved and - qualified Grantee. The City Engineer may extend such time as the City, in its sole opinion, deems to be necessary or prudent. 8.13 Abandonment in Place Shall Be Done at Direction of City Engineer; Ownership of Property Shall Be Transferred to City. Any property of a Grantee permitted to be abandoned in place shall be abandoned in such a manner as the City Engineer shall reasonably prescribe. Upon permanent abandonment of the property of a Grantee in place, the Grantee shall submit to the City an instrument in writing to be approved by the City Attorney transferring to the City the ownership of such property. If such an instrument is not received within thirty (30) days of the abandonment, the property shall automatically become that of the City. 9. System Operation. 9.1 Type and Scope of System. A Grantee shall install and maintain the Cable System agreed upon in the Franchise and this Ordinance. 9.1.1 Service to Schools, Public Buildings, Etc. A Grantee shall provide, without charge, within its Service Area and any extension thereof, one standard installation and basic Cable Service to each fire station, public and /or private school, police station, public library, emergency management office, and all other 27 C] publicly owned and occupied buildings and facilities when requested in writing by the City Manager. For the purposes of this Section, standard installations shall be as defined in Section 7.5.1. If making Cable Service available requires more than a standard installation, or if additional outlets are desired in any school or public building, Grantee is entitled to charge the building owner or occupier an amount equal to the reasonable actual labor and material costs incurred by Grantee for the additional facilities and work. Further, the City agrees to take reasonable precautions to prevent the illegal and/or improper use of Cable Service within public buildings. Grantee shall not be obligated to provide free Cable Service to any school unless the school agrees to take reasonable precautions to prevent any illegal and /or inappropriate use of Cable Service within the school. 9.1.2 Emergency Alert Override System. A Grantee shall comply with all requirements of the FCC regarding installation, maintenance and use of an emergency alert system. A Grantee shall cooperate with the City in the use and operation of the emergency alert override system. The City shall take reasonable precautions to prevent the improper use of the emergency alert system. 9.2 Access Channels. 9.2.1 A Grantee shall provide and maintain the number and type of access channels as are set forth in the Franchise. 9.2.2 Underutilized Access Channels to Be Used by Grantee Under Rules Established by City. Whenever any access channel, is utilized less than an average of eight (8) hours per day for six (6) days per week for a continuous period of not less than twelve (12) consecutive weeks, the Grantee may utilize the unused access channel capacity; however, no access capacity shall be utilized by the Grantee until all other channel capacity on the Cable System has been programmed. Programs shown more than twice during the twelve (12) week period, non - locally produced programming, and character generated programming shall not count toward utilization of the access channels. 9.2.3 If each access channel is being used for nonrepetitive locally produced programming (excluding character generated programming) more than twelve (12) hours per day, seven (7) days a week for twelve (12) consecutive weeks, a Grantee shall, upon receipt of written notice from the City, make an additional new channel available for the same purpose(s) within one hundred twenty (120) days, up to the maximum number ofchanncls specified in the franchise for access use. 28 ® 9.3 Supervision and Regulation of Franchises. The City Manager or his or her designee may do all things necessary and lawful to supervise, inspect and regulate the construction and operation of Cable Systems Franchised under this Ordinance and implement complaint procedures. 0 9.4 Grantee to Maintain a Local Area Office. A Grantee shall maintain a Local Area Office which shall be open during the business hours stated in the Franchise and shall maintain a publicly listed telephone number with a toll -free number and sufficient lines which shall be so operated and staffed to respond to customers in at least five (5) ways: (1) accept payments and resolve billing difficulties; (ii) to give out and exchange or accept return converters; (iii) schedule and conduct service or technician calls; (iv) answer Subscriber inquiries; and (v) resolve complaints. The City as well as all Subscribers shall be promptly noticed of the location of the office and of any change of address of such office or of telephone number(s). Grantee shall also prepare a promotional notice to familiarize residents with the location of said office, the services available and complaint procedures. This notice is to be given to each new Subscriber upon installation of service and is to be distributed at Ieast once per year to all Subscribers. 9.5 Repair and Maintenance Crews to Be Maintained That Is Capable of Responding to Subscriber Complaints. Grantee shall maintain sufficient repair and maintenance crews capable of responding to Subscriber complaints or requests for service in accordance with Subscriber senice standards described in Section 10. 9.6 Outage Log to Be Maintained Showing Details of Service Failure. A Grantee shall maintain an outage log showing the date, approximate time, location, duration, estimated number of Subscribers affected, type and probable cause of all headend, trunk, or distribution failures due to causes other than routine testing or maintenance at reasonable times. A copy of such log shall be filed with the City Manager within fifteen (15) calendar days of a written request therefor by the City Manager and shall be retained by a Grantee at its Local Area Office for at least a period of three (3) years. 9.7 Planned Service Interruption. The need for periodic Cable Service interruptions by Grantee to perform preventive maintenance, repair and reconstruction of the Cable System is hereby acknowledged. All such interruptions shall be planned during minimum viewing hours when possible. The Grantee shall be sensitive to newsworthy events of general public interest and modify such outage plans to allow maximum Subscriber reception of the news of these events. 9.8 City Can Require Testing of Cable System and Report on Performance. When there have been repeated complaints made which Grantee has failed to solve to the satisfaction of the City, or when there exists other evidence which in the reasonable 29 v 9.12 Written Report Required of Grantee -- Details Outlined. Sixty (60) days following receipt of the written request for a performance evaluation session, the Grantee shall submit to the City Council or such other entity as may be formed by the City, a written report in reasonable detail covering the significant events related to the Grantee's performance or nonperformance of the terms and conditions of its Franchise during the period from the submission of the last such report. Such reports shall, if applicable, cover significant events, including, but not limited to, those events related to the following topics: a. compliance with, and any modification necessary with respect to the financial commitments required under the Franchise; b. compliance with requirements regarding Cable System characteristics and technical performance and testing requirements; C. compliance with construction terms, standards, and schedules; d. a description of the changes made or contemplated to the mix, level and quality of programming the broad categories of video programming or other Cable Services of the Cable System; nothing in this paragraph, however shall imply any City regulatory authority or power of censorship over the content of the programming on the Grantee's channels, the community and education access channels or the leased channels; e. compliance with, and any modification necessary with respect to the Grantee's privacy protection policies; f. a summary of all significant Cable Service interruptions; g. a summary of all significant and representative Subscriber complaints and the action taken by the Grantee in response thereto; h. a summary of relevant developments in'the law and regulatory constraints; and other events or areas of compliance with the terms of the Franchise and/or Ordinance which the City or Grantee may find significant. 9.13 City May Request Additional Information and Clarification to Determine Franchise Compliance. Within sixty (60) days after receipt of the Grantee's report, the City may request additional reasonable and appropriate information on specified topics which the Grantee shall supply within sixty (60) days of such request. The City may review the Grantee's performance to determine whether the Grantee has complied with X31 • judgment of the City Manager casts doubt on the reliability or quality of Cable Service, the City Manager shall have the right and authority to compel a Grantee to test, analyze, and report on the performance of the Cable System no more frequently than one (I ) time per Franchise year. Such tests shall be performed by or under the supervision of a qualified, registered professional engineer or an engineer with proper training and experience as determined by the City. The City shall have the opportunity to observe testing. Such report as well as the qualifications of the engineer responsible for the tests shall be delivered to the City Manager no later than fourteen (14) days after the City Manager formally notifies the Grantee and shall include the following information: the nature of the complaints which precipitated the special test(s); which Cable System component(s) was /were tested, the equipment used, and the procedure(s) employed in said testing; the results of such test(s); and the methods in which said complaints were or will be resolved. 9.9 City May Cause Additional Tests to Be Performed by Independent Professional Engineer at Cost of Grantee. If the technical problems continue to persist following system testing by Grantee in subsection 9.8 above, and the technical problems are within Grantee's control, the City Manager may require that additional testing and analysis be conducted by the Grantee but supervised by an independent qualified engineer selected by the City. The engineer shall sign all records of special tests and forward to the City Manager such records with a report interpreting the results of the tests and recommending actions to be taken by the Grantee and the City. The reasonable costs of such expense shall be paid for by the Grantee within thirty (30) days after the City submits the engineer's invoice, such costs not to exceed fifteen hundred dollars (51,500) per year. 9.10 Failure to Correct Technical Deficiencies May Result in Directive from City Council. The Grantee shall continue, throughout the term of the franchise, to maintain the technical standards and quality of service set forth in this Ordinance and in the Franchise. Should the City Council find by resolution that the Grantee has failed to maintain these technical standards and quality of service, or to correct technical deficiencies identified in subsections 9.8 and 9.9 above, the City Council by resolution may specifically enumerate improvements recommended by the engineer and require the Grantee to make such improvements. Failure of Grantee to make such improvements within a reasonable period of time to be stated in the resolution will constitute a breach of condition for which a remedy in liquidated damages and /or Franchise revocation is applicable. 9.11 Performance Evaluation Sessions May Be Held Every Three (3) Years. Upon written request by the City Manager, a Grantee shall cooperatively participate with the City in a performance evaluation session of the Grantee, to be held no more often than every three (3) years from the effective date of a Franchise. 30 ® the terms and conditions of the Franchise and shall, following completion of any such review, keep the Grantee's report on file. Nothing in this section shall affect the City's remedies provided elsewhere in this Ordinance. c: 9.14 Special Evaluation Session Possible at Any Time. Special evaluation sessions may be held at any time during the term of a Franchise at the request of the City or Grantee with a thirty (30) day notice. 9.15 Public Notification of Performance Evaluation Sessions. All performance evaluation sessions shall be open to the public and announced in a newspaper of general circulation in accordance with the City's legal notice requirements at least ten (10) days but no more than twenty (20) days preceding each session. A Grantee shall notify its Subscribers of all performance evaluation sessions at least ten (10) days preceding each session by any means Grantee deems reasonable. The City's cost of such notice shall be reimbursed by the Grantee within thirty (30) days of receiving an invoice for the same. 9.16 Discussion Topics Listed. Topics which may be discussed at any scheduled or special evaluation session may include, but not be limited to, Cable Service rate structures; Franchise fees; liquidated damages; free or discounted services; application of new technologies; system performance; Cable Service provided; access; programming offered; Subscriber complaints; Subscriber privacy rights; amendments to this Ordinance; judicial and FCC rulings; line extension policies; and Grantee or City rules. 9.17 City May Issue Report on Adequacy of System Performance and Require Improvements Where Necessary. Within sixty (60) days after the conclusion of any evaluation session, including the clarification period described, the City may prepare a written report with respect to the adequacy of the Grantee's performance in comparison to its obligations under its Franchise and this Ordinance. If inadequacies are found which result in a violation of any of the material provisions of this Ordinance or a Franchise, the Grantee shall have a minimum of thirty (30) days to respond and propose a plan for implementing any improvement or correction. Additional time for cure may be allowed by the City as appropriate. 10. Customer Service Standards. 10.1 Customer service standards shall be detailed in the Franchise and shall conform at least to the standards established by the Federal Communication Commission. 10.2 A Grantee shall comply with all procedures established cooperatively by the City and the Grantee regarding handling of all complaints received directly by the City from City residents regarding Grantee's Cable Service. 32 0 11. Reports and Records of Cable TV Operation. • 11.1 Annual Reports Required.. The Cable Operator shall file annually with the City: a. a statement of gross revenues prepared by an independent certified public accountant, accounting firm, or the Cable Operator's chief financial officer as required by Section 3.3.2; and b, within one hundred twenty (120) days following the end of each calendar year, an operational report, including, but not limited to, the following information, specific to the City: number of dwelling/commercial units passed, number of equivalent billing units passed in areas within the Service Area not served by a Grantee, number of cable plant miles, number of Subscribers and the penetration rate. This report shall be certified as being correct by a responsible representative of the Grantee. 11.2 Customer Service Reports Required. 11.2.1 A Grantee shall submit to the City within thirty (30) days of a written request of the City Manager a reasonable, statistical summary of the operations of the Cable System and a detailed report showing compliance with customer service standards. 11.2.2 The statistical summary shall include, but not be limited to: the number of dwelling/commercial units passed; the number of basic Cable Service Subscribers; the number of Subscribers for each additional Cable Service tier; the penetration rates for basic Cable Service and other Cable Service tiers;; the number of premium units purchased by Subscribers and the number of cable plant miles. 11.2.3 The compliance report for customer service standards shall be developed in consultation between the City Manager and a Grantee and shall provide the detail necessary to monitor a Grantee's compliance with these standards. Such report may include, but not be limited to: • A summary of system outages and "down time "; • Percent of telephone calls that were answered within thirty (30) seconds during the past quarter; • Percentage of time when all incoming trunk lines were in a busy condition during the past quarter; 33 ® 0 Number of repair service requests received in the past quarter; LM e Breakdown by cause of problem (e.g., subscriber equipment, drop, converter, system, etc.); and • Breakdown by time of response or resolution (e.g., within 24 hours or same day, etc.) 11.2.4 Upon breach of a customer service standard and failure of a Grantee to remedy such breach upon thirty (30) days' prior written notice from the City, the City may invoke the liquidated damages provision of the f=ranchise without prejudice to any other remedy otherwise available to the City. 11.3 Grantee Shall File Current Maps Showing Location of Equipment Installed. The Grantee shall file with the City Engineer, within ninety (90) days of any change, strand or trench maps or sets of maps drawn to scale showing the location of the Cable System in place in the Public Ways and other public places of the City. Grantee shall also file same maps within ten (10) days of receiving a written request from the City Engineer. 11.4 Ownership Reports Required. The Cable Operator shall file with the City not later than thirty (30) calendar days after the receipt of a written request from the City Manager two (2) copies of the following supplemental information: a. If a nonprofit corporation, a list of all current directors or trustees of record. If a public corporation, a list of all shareholders who individually or as a concerted group hold ten percent (10 %) or more of the voting stock of the corporation; b. A current list of all the Cable Operator's officers and directors, including addresses and telephone numbers; C. The names, business addresses and business and emergency phone numbers of the Cable System manager and engineer; and d. If the Cable Operator is a subsidiary, a copy of the annual report of the parent firm. 11.5 Public Availability of Reports. Such reports as required under this Ordinance shall be available to the public in the office of the City Clerk during normal business hours, unless a Grantee claims such information is confidential, privileged or proprietary 34 ® and perfects the right to claim the same pursuant to the procedures established in a Franchise. • 11.6 Correspondence. A Grantee shall not apply for any waivers, exceptions or declaratory rulings from the Federal Communications Commission or any other federal or state regulatory agency which would materially and directly affect the Franchise granted by the City to the Grantee without providing the City Manager with copies of all filings within ten (10) days of the date that such filings were mailed or otherwise sent to the FCC or other regulatory agency. 11.7 City's Access to Grantee's Records. The City shall have access to and may request copies, at no expense to the City, of all of the Grantee's records reasonably necessary to ensure compliance with the Franchise or this Ordinance, such access to be made available during normal business hours at the Grantee's Local Area Office within thirty (30) days of Grantee's receipt of a written request from the City for such records. All books and records shall be made available for a period of at least three (3) years. Grantee shall not be required to provide Subscriber information in violation of Section 631 of the Cable Act. Notwithstanding anything contained herein to the contrary, the Grantee shall not be required to disclose information which it reasonably deems to be proprietary or confidential in nature. 11.8 False Entries. Any false entry in the books of account or records of a Grantee or false statement in the reports to the City knowingly made by a Grantee shall constitute the breach of a material provision of the Ordinance and Franchise. 12. Rate Regulation. 12.1 City Reserves Right to Regulate Rates. To the fullest extent provided by federal and state law, the City reserves the right to regulate and may regulate a Grantee's fees, rates, and/or other charges for Cable Service. 12.2 Current Rate Schedule to Be Filed with the City: 30 Days' Notice Required Prior to Rate Change. A Grantee, for information purposes, and for the City to ensure nondiscrimination, shall provide the City with a complete schedule of all current Cable Service charges, and shall give at least thirty (30) days' prior notice to the City and to all affected Subscribers of any pricing changes or additional charges, excluding temporary marketing and sales discounts or offers. 12.3 Grantee to Furnish Service to Each Person in Franchise Area Making Request for Service. Grantee shall furnish and maintain Cable Services to each person within the Service Area who makes a bona fide request to receive any Cable Service that is based upon the requirements of this Ordinance. In the event Cable Service is denied, 35 the Grantee will give written response to the requestor of the Cable Service, if so requested. Nothing in a Franchise shall limit the right of the Grantee to deny service to any household or individual who has negative credit or service history with the Grantee, which may include non - payment of bills or theft or damage to the Grantee's equipment or who has threatened or assaulted employees of the Grantee in the course of their employment. 12.4 Charges Must Be Applied on Nondiscriminatory Basis. All charges must be applied on a nondiscriminatory basis. A Grantee may, however, conduct promotional campaigns in which rates are discounted or waived, and may offer bulk rate discounts for multiple unit dwellings, hotels, motels, and similar institutions. 13. Franchise Renewal Process. 13.1 The Franchise renewal process of the City shall be in accordance with Section 626 of the Cable Act, and with all other applicable state and federal laws. 13.2 Notwithstanding anything to the contrary set forth in this section, the Grantee and the City may at any time during the term of the then current Franchise, while affording the public appropriate notice and opportunity to comment, agree to undertake and finalize informal negotiations regarding renewal of the then current Franchise and the City may grant a renewal thereof. The Grantee and the City consider the terms set forth in this section to be consistent with the express provisions of Section 626 of the Cable Act. 13.3 'No provisions in this Ordinance or any Franchise shall be deemed or construed to require the City Council to renew a Franchise. 13.4 The length of term of a Franchise shall be determined in the Franchise; however, such tern shall not exceed fifteen (15) years from the date the Franchise is accepted by the Grantee by written agreement with the City or from the expiration of a Grantee's previously existing Franchise, whichever is later, unless terminated earlier in accordance with this Ordinance or the Franchise. 14. Letter of Credit. 14.1 Grantee Is Required to File an Irrevocable Letter of Credit. Within thirty (30) days after the effective date of a Franchise, Grantee shall deposit with the City's Director of Finance an Irrevocable Letter of Credit in a form satisfactory to the City Attorney and the Director of Finance in an amount of one hundred thousand dollars ($100,000), or of such other amount as specified in a Franchise, issued by a federally insured commercial lending institution with a credit rating of BAA or 131313+ or higher. 36 ® The Grantee shall maintain the Irrevocable Letter of Credit at all times throughout the term of the Franchise in the amount set forth herein or as set forth in the Franchise. Any draw from the Letter of Credit shall cause the Grantee within thirty (30) days from receipt of notice of the draw by the City to replenish the Letter of Credit to the amount required by this Ordinance. The Letter of Credit shall be used to assure the faithful performance by the Grantee of all provisions of the Franchise and this Ordinance and to ensure compliance with all orders, permits and directions of any agency, commission, board, department, division or office of the City having jurisdiction over the Grantee's acts or defaults under a Franchise and this Ordinance, and the payment by the Grantee of any penalties, liquidated damages, claims, liens, Franchise fees, taxes or other fees due to the City which arise by reason of the construction, operation or maintenance of the Cable System, including cost of removal or abandonment of any property of the Grantee. �11 14.2 Letter of Credit May Be Drawn upon by City Manager after Following Due Process. 14.2.1 The Letter of Credit may be drawn upon by the City by presentation of a draft at sight on the lending institution, accompanied by a written certificate signed by the City Manager certifying the Grantee has failed to comply with the Franchise and/or this Ordinance, stating the nature of the noncompliance and stating the amount being withdrawn. Examples of the nature of the noncompliance for drawing upon the Letter of Credit include, but are not limited to, the following: a. Failure of the Grantee to pay to the City any Franchise fees, taxes, liens or other fees within ten (10) days of receiving written notice of delinquency; b. Failure of the Grantee to pay to the City, after ten (10) days' written notice, any amounts due and owing the City by reason of the indemnity provision of Section 6.2.2; C. Failure of the Grantee to pay to the City any liquidated damages due and owing to the City pursuant to the Franchise and /or this Ordinance within thirty (30) days of receiving written notice from the City; d. Failure of the Grantee to pay to the City any other payment as required by the Franchise, within ten (10) days of receiving written notice of delinquency; e. Failure of the Grantee to pay to the City within ten (10) working days after receipt of written notice from the City, any damages, 37 ® claims, costs or expenses which the City has been compelled to pay or incur by the reason of any material act or default by the Grantee; f. Failure to comply within thirty (30) days after receipt of written notice from the City with any material provisions of the Franchise or this Ordinance which the City reasonably determines can be remedied by an expenditure of amount from the letter or other instrument. 14.2.2 In the event of such noncompliance, the City may order the withdrawal of the amount thereof from the letter or other instrument for payment to the City, provided that, prior to each such withdrawal: (1) the Grantee shall be afforded an opportunity to cure any of said failures within thirty (30) days after written notice from the City that the withdrawal is to be made; or (ii) if such cure cannot be reasonably accomplished within such thirty (30) days, then the Grantee shall have a reasonable time to cure as determined by the City, provided that the Grantee commences such cure within such thirty (30) days and diligently pursues such cure to completion. 14.3 Letter of Credit Shall Be Replenished to Original Amount Following Any Draw Down. Grantee agrees that if the City at any time draws upon the Letter of Credit, the amount of available credit shall, within thirty (30) days of the date Grantee receives notice of the draw by the City, be increased to the extent necessary to replenish that portion of the available credit exhausted by the honoring of the City's draft. If the existing Letter of Credit cannot be replenished, a new Letter of Credit shall be issued in the amount specified in this section or as stated in the Franchise. 14.4 City's Rights with Respect to Letter of Credit are in Addition to Other Rights. The rights reserved to the City with respect to the Letter of Credit are in addition to all other rights of the City, whether reserved by a franchise, this Ordinance, or authorized by law; and no action or proceeding against the Letter of Credit shall affect any other right the City may have. 15. Liquidated Damages. 15.1 Liquidated Damages to Be Paid by Grantee for Certain Delays or Nonperformance. Grantee shall comply with all requirements in its Franchise with the City regarding liquidated damages related to delays or non - performance. 15.2 Procedures Established to Assure Grantee of Due Process and Opportunity to Cure Problem Before Damages Assessed. If the City Manager, following prior 38 ® reasonable notice to a Grantee to cure any problem that might result in liquidated damages, concludes that a Grantee is, in fact, liable for liquidated damages pursuant to the Franchise, he or she shall issue to a Grantee by certified mail a Notice of Intention to Assess Liquidated Damages. The notice shall set forth the basis of the assessment and shall inform the Grantee that liquidated damages will be assessed from the date of the notice unless the Assessment Notice is appealed for hearing before the City Council and the City Council rules (a) that the violation has been corrected, or (b) that an extension of the time or other relief should be granted. If the Grantee desires a hearing before the City Council, it shall send a written Notice of Appeal by certified mail to the City Manager within ten (10) days of receiving the Notice of Intention to Assess Liquidated Damages. After the hearing, if the City Council sustains in whole or in part the City Manager's Assessment of Liquidated Damages, the City Manager may at any time thereafter draw upon the Letter of Credit required by the Franchise. Unless the City Council indicates to the contrary, said liquidated damages shall be assessed beginning with the date on which the Grantee receives the Notice of Intention to Assess Liquidated Damages and continuing thereafter until such time as the violation ceases, as reasonably determined by the City Manager. 0 16. Forfeiture and Termination. 16.1 Franchise May Be Terminated for Material Breach of Terms and Conditions. In addition to all other rights and powers retained by the City, the City reserves the right to terminate the Franchise and all rights and privileges of the Grantee in the event of a material breach of its terns and conditions. Material provisions shall include all labeled as such and any other, which, under all the facts and circumstances indicated, is a significant provision of the Franchise or this Ordinance. A material breach by a Grantee may include, but shall not be limited to, the following: a. Violation of any material and applicable provision of this Ordinance or the Franchise or any other material rule, order, regulation or determination of the City made pursuant to a Franchise; b. Attempt to evade any material and applicable provisions of this Ordinancc and/or the Franchise or practice any fraud or deceit upon the City or Subscribers; C. Failure to begin or complete Cable System construction or reconstruction as provided under the Franchise; d. Failure to maintain insurance, bonds, and the Letter of Credit required by the applicable provisions of this Ordinance or the Franchise; 39 ® e. Failure to restore Cable Service after forty -eight (48) consecutive hours of interrupted Cable Service, except when there is just cause and when approval of such interruption is obtained from the City; 67 f. Substantial failure to provide the financial information required by this Ordinance and/or the Franchise; g. Substantial failure to satisfy the requirements regarding Cable System characteristics or repeated failure to meet the technical performance standards specified in the Franchise; h. Abandonment of the Cable System in whole or material part without the prior written consent of the City; Substantial failure to supply the access channels and other support and any related services, equipment and facilities as required in the Franchise; j. Substantial and - repeated failure to comply with the customer service standards and requirements set forth in this Ordinance and the Franchise; k. Any material written misrepresentation, intentionally made by or on behalf of a Grantee in its proposal to obtain a Franchise or in connection with the negotiation or renegotiating of the Franchise or any amendment or other modification to a Franchise, to the extent that any such misrepresentation was relied upon by the City; The Grantee's becoming insolvent, unable or unwilling to pay its debts, or upon listing of an order for relief in favor of Grantee in a bankruptcy proceeding to the extent such insolvency, failure to pay debts or bankruptcy materially interferes with the operation of the Cable System in Service Area; and/or M. At any time where a pattern of similar actions by a Grantee has led to the repeated assessment of liquidated damages for the same. 16.2 Violations That Occur Which Are Not the Fault of Grantee Shall Not Constitute a Material Breach. The foregoing shall not constitute a material breach if the violation occurs but is without fault of the Grantee or occurs as a result of circumstance beyond its control. A Grantee shall not be excused by mere economic hardship nor any misfeasance or malfeasance of its shareholders, partners, directors, officers, or employees. 40 ® 16.3 Procedures Outlined- Leading to Possible Termination of Franchise. The City shall make a written demand that a Grantee comply with any provision, rule, order or determination under or pursuant to this Ordinance or the Franchise. The demand shall set forth the exact nature of the alleged noncompliance. If the violation, breach, failure, refusal or negligence by a Grantee continues for a period of thirty (30) days following such written demand without written proof that corrective action has been taken or is being actively and expeditiously pursued, and the violation is of a material Franchise provision as detailed, in part, in Section 16.1 herein, the City may place the issue of termination of the Franchise before the City Council. The City shall cause to be served upon Grantee, at least twenty (20) days prior to the day of such City Council meeting, a written notice of intent to request such termination and the time and place of the meeting. Public notice shall be given of the meeting and the issue which the City Council is to consider. • 16.4 City Council Shall Hear and Consider Issues and Determine If a Violation Has Occurred. The City Council shall (0 hear and consider the issue of whether a material violation of this Ordinance or the Franchise has occurred; (ii) hear any person interested therein, including the Grantee, and (iii) determine in its discretion, whether or not any such material violation by the Grantee has occurred. Any hearing by the City which concerns the assessment of substantial penalties or liquidated damages against a Grantee, or the revocation of a Franchise, will be conducted according to Texas' Administrative Procedures Act. Specifically, Grantee will be provided with substantial due process, including the right to be represented by legal counsel, to introduce relevant evidence, to require the production of evidence, , to compel the testimony of other Persons as permitted by law, and to question witnesses. A complete verbatim record and transcript shall be made of such proceeding and the cost of the same shall be borne by the Grantee. 16.5 City Council May Declare Franchise Terminated If Compliance Does Not Occur Within Specified Period. If the City Council shall determine the material violation by a Grantee was the fault of the Grantee and within its control, the City Council may, by ordinance, declare that the Franchise of the Grantee be terminated, unless there is compliance within such period as the City Council may fix. Such decision to terminate a Franchise shall be made in writing and transmitted to the Grantee within five (5) days of the City Council's action. 16.6 Right to Appeal. If a Grantee is adversely affected by a decision of the City, it may appeal the action within sixty (60) days of the City Council's action to any court of competent jurisdiction. For the purposes of any action occurring in accordance with Sections 16.4 and 16.5 herein, the parties stipulate that the record of the administrative proceeding and the decision of the City shall constitute the entire factual record. 41 • 17. Receivership and Foreclosure. 17.1 Any Franchise granted shall, at the option of City, cease and terminate one hundred twenty (120) days after the appointment of a receiver or receivers or trustee or trustees to take over and conduct the business of Grantee whether in receivership, reorganization, bankruptcy or other action or proceeding unless such receivership or trusteeship shall have been vacated prior to the expiration of said one hundred twenty days (120) days, or unless: a. Such receivers or trustees shall have within one hundred twenty (120) days; after their election or appointment fully compiled with all the terms and provisions of this Ordinance and the Franchise, and the receivers or trustees within said one hundred twenty (I20) days shall have remedied all defaults under the Franchise; and b. Such receivers or trustees shall have within one hundred twenty (120) days executed a Franchise duly approved by the Court having jurisdiction on the premise whereby such receivers or trustees assume and agree to be bound by each and every term, provision and limitation of the Franchise, including applicable provisions of this Ordinance. 17.2 In the case of a foreclosure or other involuntary sale of the plant, property or equipment of Grantee, or any part thereof, Grantee shall notify the City Manager of such foreclosure or involuntary sale. City may then serve notice of termination upon Grantee and to purchaser at such sale, in which event the Franchise and rights and privileges of Grantee shall cease and terminate within thirty (30) days after service of such notice unless: a. City has approved the transfer of the Franchise as provided for in this Ordinance, and b. Such successful purchaser shall have covenanted and agreed with City to assume and be bound by all the terms and conditions of the Franchise. 18. Waivers. 18.1 Any provision of this Ordinance may be waived, at the sole discretion of the City by resolution or ordinance of the City Council. 18.2 A Grantee may submit a written request for a waiver of the requirements of this Ordinance to the City Council at any time during the Franchise term. Such request for a 42 ® waiver, at the sole discretion of the City Council, may be set for a public hearing, and a decision shall be made within one hundred twenty (120) days following the submission. 18.3 The City Council may authorize the economic, technical or legal evaluation of Grantee's waiver request, and the Grantee shall be required to reimburse the City for any reasonable expenditure incurred by the City in connection with such evaluation. 18.4 This section is enacted solely for the convenience and benefit of City and shall not be construed in such a manner as to create any right or entitlement for the Grantee. 19. Time Is of the Essence. 19.1 Whenever this Ordinance or a Franchise sets forth any time for any act to be performed by or on behalf of the Grantee such time shall be deemed to be of the essence and any failure of Grantee to perform within the time allotted shall always be sufficient grounds for the City to invoke liquidated damages or initiate procedures leading toward the revocation of a Franchise. 20. Sundry Provisions. 20.1 Every direction, notice or order by the City to be served upon a Grantee shall be delivered or sent by registered mail, certified mail, return receipt requested, or any such other means as specified in the Franchise to the Grantee at the address detailed in the Franchise. 20.2 The rights granted by this Ordinance are subject to all Franchises and permits heretofore or hereafter granted by the City Council to use the Public Ways of the City by other public utility or public service corporations. It is not intended by the Grantee of a Franchise to abridge the exertion of the police power heretofore or hereafter granted to the City by the State. The grant of a Franchise is subject to all ordinances and resolutions or agreements adopted by the City Council as the same now exists or may be hereafter amended, revised or codified, in the lawful exercise of any other power granted to the City. 20.3 Specific mention of the materiality of any of the provisions herein is not intended to be exclusive of any others for the purpose of determining whether any failure of compliance hereunder is material and substantial. 20.4 A Grantee shall assume the cost of any publication required by law and such is payable upon a Grantee's filing of Acceptance of a Franchise. 43 ® 20.E In the event that any provision of the Cable Act or other statute, law or regulation, which is relied upon herein or in any Franchise for any definition or requirement, is repealed, then the language of such provision at the time of such repeal shall nevertheless continue to apply for purposes of this Ordinance or any Franchise, regardless of such repeal, except as otherwise provided herein or in any Franchise or as prohibited by such subsequent repeal or amendment. 20.6 The rights and remedies of the parties pursuant to a Franchise are cumulative, except as otherwise provided in a Franchise, and shall be in addition to and not in derogation of any other rights or remedies which the parties may have with respect to the subject matter of a Franchise. A waiver of any right or remedy by a party at one time shall not affect the exercise of said right or remedy or any other right or other remedy by such party at any other time. The failure of the City to take any action in the event of material breach by the Grantee shall not be construed or otherwise be deemed to constitute a waiver of the right of the City to take such action at any other, time in the event that said material breach has not been cured or with respect to any other material breach by the Grantee. 20.7 In the event that, after the effective date of any Franchise, any court, agency, commission, legislative body, or other authority of competent jurisdiction (i) declares a Franchise invalid in whole or in part, or (ii) requires the Grantee either to (a) perform any act which is inconsistent with any provision of a Franchise or (b) cease performing any act required by any provision of a Franchise, the City shall reasonably determine whether said declaration or requirement has a material and adverse affect on the Franchise. When the Grantee intends to exercise its rights pursuant to such declaration, the Grantee shall so notify the City of said declaration or requirement. If the City determines that said declaration or requirement has a material and adverse affect on a Franchise, it may send a written request to the Grantee to enter good faith negotiations with the City to amend the Franchise. Nothing in this section shall be construed as a requirement for a Grantee to agree to amend a Franchise in the event of said preemptive declaration or action. 20.8 The headings contained in this Ordinance and any Franchise are to facilitate reference only, do not form a part of this Ordinance or a Franchise and shall not in any way affect the construction or interpretation hereof. Section 2: All Ordinances or parts of Ordinances inconsistent with the terms of this Ordinance are hereby repealed; provided, however, that such repeal shall be only to the extent of such inconsistency and in all other respects this Ordinance shall be cumulative of other Ordinances regulating and governing the subject matter covered by this Ordinance. Section 3: If any provision, section, exception, subsection, paragraph, sentence, clause or phrase of this Ordinance or the application of same to any person or the set of 44 • circumstances, shall for any reason be held unconstitutional, void or invalid, such invalidity shall not affect the validity of the remaining provisions of this Ordinance or their application to other persons or sets of circumstances and to this end all provisions of this Ordinance are declared to be severable. Section 4: This Ordinance shall take effect from and after ten (10) days from its passage by the City Council. The City Clerk is hereby directed to give notice hereof by causing the caption of this Ordinance to be published in the official newspaper of the City of Baytown at least twice within ten (10) days after passage of this Ordinance. INTRODUCED, READ, and PASSED by the affirmative vote of the City Council of the City of Baytown, this the 23rd day of October, 1997. PETE C. ALFARO, Mayor ATTEST: EILEEN P. HALL, City Clerk APPROVED AS TO FORM: t ACIO RAMIREZ, ., City Attorney c:klh6G \City Council\ 0rdiitiancclCableRcgulatoryOrdinancckFiinalCahlcOrdinancc, l D2}97CIcan 45