Ordinance No. 7,111940922 -18
ORDINANCE NO. 7111
• AN ORDINANCE RENEWING THE PROFESSIONAL SERVICES CONTRACT
WITH INTERFACE EMPLOYEE ASSISTANCE PROGRAM, INC.;
AUTHORIZING PAYMENT BY THE CITY OF BAYTOWN, THE SUM OF
SEVENTEEN THOUSAND ONE HUNDRED SIXTY AND N01100 DOLLARS
($17,160.00); MAKING OTHER PROVISIONS RELATED THERETO;
AND PROVIDING FOR THE EFFECTIVE DATE THEREOF.
BE IT ORDAINED BY THE CITY COUNCIL OF THE CITY OF BAYTOWN,
TEXAS:
Section 1: That the City Council of the City of Baytown,
Texas, hereby approves renewal of the Professional Services
Contract with Interface Employee Assistance Program, Inc. A copy
of said contract is attached hereto, marked Exhibit "A," and made
a part hereof for all intents and purposes.
Section 2: That the City Council of the City of Baytown
authorizes payment to Interface Employee Assistance Program, Inc.,
of the sum of SEVENTEEN THOUSAND ONE HUNDRED SIXTY AND N01100
DOLLARS ($17,160.00), pursuant to the contract.
Section 3: That pursuant to the provisions of Texas Local
Government Code Annotated S 252.048, the City Manager is hereby
granted general authority to approve any change order involving a
decrease or an increase in costs of FIFTEEN THOUSAND AND N01100
DOLLARS ($15,000.00) or less, subject to the provision that the
original contract price may not be increased by more than
twenty -five (25 %) or decreased by more than twenty -five (25 %)
percent without the consent of the contractor to such decrease.
Section 4: This ordinance shall take effect immediately from
and after its passage by the City Council of the City of Baytown.
INTRODUCED, READ and PASSED by the affirmative vote of the
City Council of the City of Baytown this the 22nd day of September,
1994.
PETE C. ALFARO, Mayor
ATTEST:
EILEEN P. HALL, City Clerk
i
CONTRACT
for
CITY OF BAYTOWN
MANAGED MENTAL HEALTH PLUS
and
EMPLOYEE ASSISTANCE PROGRAM
Provided
b
INTERFAC EAP, INC.
i7670 Woodway, Suite 350 * Houston, Texas 77063 * (713) 781 -3364 * 1.800- 324 -4327
EXHIBIT A
S This contract is between City of Baytown. and Interface EAP, Inc. for Managed Mental
Health Plus (MMHP), supported by an Employee Assistance Program (EAP).
L Services
The services to be provided by Interface EAP, Inc. are as follows:
1. 24 hour tele hone service with a toll free national number for employees
and family members to use for any personal problem.
2.. Diagnosis, assessment, initial treatment planning, and referral if
necessary for personal problems, particularly those with the potential for affecting work
performance. This includes consultation with our professionals until accurate diagnosis
and initial treatment plan is reached for each client of the EAR
3. Supervisory/Management training to be provideQdrrnefe rrm'g n initiation of the
program. This will include training on recognizing, documenting a troubled
employee to the EAP as well as information on all services provided by the AR
4. Employee orientation to familiarize all employees with the services
provided by the EAP and the process for utilizing the program.
NOTE: Both supervisory training and employee orientations will be presented by a
Program Coordinator and will include printed material.
5. Ongoing program awareness in the form of posters, handouts and pay
stuffers for distribution and display.
6. Assistance in establishing a clear policy letter in regards to City of
Baytown' position on employees who use the EAR
7. Quarterly utilization review. This will include nature of the contact,
referral source and demographics of employees, providing that certain information will
not jeopardize confidentiality. Annual reports for both the EAP and MMHP will be
provided with a breakdown of cost and the number of persons referred for treatment
under the health plan.
8. Interface EAP will serve as the gatekeeper for the mental health and
substance abuse portion of your health plan. Through plan design, all covered persons
will have a financial incentive to contact Interface before seeking treatment.
9. Interface will review, along with your Administrator, your health plan
design for mental health and substance abuse coverage and recommend any changes that
will enhance Interface's ability to direct cost effective treatment.
10. MMHP will provide individual case management to insure cost
containment and quality of service provided by referral resources. This continues after
discharge to insure a quality after -care program.
11. Interface will provide access to hospitals and other treatment facilities
with which it has Preferred Provider Agreements (PPAs), thus allowing discounts for
• treatment to your health plan.
• 12. To insure negotiated discounts are received by your health plan,
Interface will receive for review and/or re- pricing bills for treatment from facilities with
which it has PPAs. Interface will then forward to your Administrator the bills for
processing and payment.
IL Procedures
An employee will have initial contact with a professional counselor of
Interface. That contact may be initiated by the employee, a supervisor, or both. A family
member may be referred to the program by their own call, or by a referral of the
employee.
When an employee or family ember contacts the EAP they will be directed
to the most convenient office location where a professional counselor will be assigned to
diagnose, assess, formulate an initial treatment pplan, and if necessary refer for additional
treatment. In all instances the need and/or pproblem will be addressed. The goal of the
counseling process for an employee will be his/her effective return to full productivity.
City of Baytown will inform its' employees of the service provided by
Interface with at least a letter from the City Manager guaranteeing the confidentiality of
the program, and that any employee seeking assistance will not jeopardize his/her
position with the City.
Interface will provide literature in the form of brochures describing the EAP,
and all services included in Section I of this proposal.
IV. $fig
When the initial contact is the result of a supervisory referral in regard to
job performance concerns, Interface encourages the supervisor to obtain a signed release
from the employee for Interface to inform the supervisor of the following: 1) whether the
employee has contacted the Employee Assistance Program; 2) whether treatment goals
have been established (without identification of those goals); 3) whether there is
progress (but not the nature of that progress) toward treatment goals. Only with a signed
release from the employee can Interface release =1 information regarding contact or
other patient information to any= except as required by law.
Employees who make their own contact (self - referrals) with the EAP will be
encouraged to share information with supervisors if deemed appropriate by the counselor.
No reports will be made to the City concerning self - referrals other than the agreed upon
reports in Section I.
Neither the purpose nor content of the contact by an employee or family
member will be revealed to any representative of the City.
City of Baytown will provide a list of employees including their social
security number and address to Interface for the purpose of verifying employment. An
updated list will be provided as employment changes.
Agreed upon analysis is dependent upon the existence of data to be provided
by City of Baytown in a relatively accessible form with all due regard for the
confidentiality of employees.
Except as provided herein, or by law, the identity of the employee or family
member, the nature of the contact, treatment progress and prognosis, Grill be confidential
and reported to no one without the written consent of the employee or-family member.
V. Consultation
An EAP professional will be available to employees and family members 24
hours a day via the national toll free number to set up a counseling appointment. The
EAP may also be called upon by supervisors to assist in problem identification,
documenting impaired job performance, intervention with a problem employee, or other
concerns.
Sessions with a counselor will be on an as needed basis, and will be free of
charge to the employee and/or family member as described herein. The EAP will be used
first to obtain an assessment of the problem. If the problem is short term, additional
EAP sessions will be available for the person(s) seeking help. If the problem is long term,
a referral to the appropriate program(s) could be made prior to exhausting the full 6
sessions. The maximum number of sessions provided free annually to each covered
family seeking help is 6 per problem and/or occurrence of using the EAP. If further
treatment is needed that is not covered under insurance, Interface will work to make
available that treatment at a reduced cost to the family.
Referrals for legal problems are provided through Law Phone. Provided is
one phone consultation per problem, with a maximum of 3 uses. Additionally, a local
referral with one 30 minute session at no charge to determine the situation or problem is
provided. Additional services with the attorney are provided at a reduced rate.
The monthly retainer charge for the services of Interface EAP, Inc. is as
follows:
$2.60 z # of employees. "
The above charge is to be paid in quarterly installment based on the number
of covered employees at the beginning of each month. The first being due October 1,
1994.
yin � ,- i ,
The term of this contract shall be from October 1, 1994 to October 1, 1995.
AGREED TO AND EXECUTED THIS DAY OF
CITY OF BAYTOWN
LM
Title
. IIVTERFACE EAP, INC.
B
Fred Newman, President