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2023 01 26 CC Minutes MINUTES OF THE REGULAR WORK SESSION OF THE CITY COUNCIL OF THE CITY OF BAYTOWN January 26, 2023 The City Council of the City of Baytown, Texas, met in a Regular Work Session on Thursday, January 26, 2023, at 6:00 P.M. in the Council Chamber of the Baytown City Hall, 2401 Market Street, Baytown, Texas with the following in attendance: Laura Alvarado Council Member Sarah Graham Council Member Kenrick Griffith Council Member Heather Betancourth Council Member Jacob Powell Mayor Pro Tern Mike Lester Council Member Brandon Capetillo Mayor Jason Reynolds City Manager Scott Lemond City Attorney Angela Jackson City Clerk Mayor Capetillo convened the January 26, 2023, City Council Regular Work Session with a quorum present at 6:00 P.M., and with all members present. 1. DISCUSSIONS a. Receive an update on the transition with Best Trash,LLC.,for the Annual Residential Solid Waste Collection, Disposal, and Recycling Services Contract. Public Works and Engineering Director Frank Simoneaux updated Council on the transition from Waste Management to Best Trash for their solid waste collection. He first began with the timeline. TRANSITION TIMELINE Best Trash Waste Management —Started delivering carts on November 16th; — Started picking up their recycling carts on —Completed delivery on November 29th; and December 1st and did not complete that, as —Started their service on December 1st. agreed,by December 9th; so —The City started picking up the remaining carts on December 10th which Waste Management later picked up from the City's facility. To help with the transition, Mr. Simoneaux provided Council an extensive list of how the Public Affairs Department communicated with the public. They communicated mainly through social media and flyers. After, Mr. Simoneaux displayed the following graph of the service requests that occurred during the transition. He informed Council the requests were at their expected level. City Council Regular Work Session Minutes January 26,2023 Page 2 of 2 SERVICE REQUESTS 90 80 70 21"„ 60 50 13% 40Ell II 30 n • Ry 20 10 Dcc 2-3 Dec 5-9 Dcc 12-16 Dec 19-23 Dec 26-30 Jan 2-6 Jan 9-13 Jan 16-20 ■Garbage/Recycle Not out on Time 20 12 10 10 8 5 15 10 ■Missed Recycles 10 12 10 2 6 5 7 5 a Missed Garbage 35 32 40 11 7 12 12 8 ■Others 14 0 21 12 26 14 24 12 The bumps in the road during the transition that Mr. Simoneaux mentioned were as follows: • Initial confusion of residents on which cart to use; • During the first two weeks, 70% of the missed services was due to trash and recycling not being out in time; and • Issues with seniors and disabled residents that depended on assistance with cart handling (Waste Management did not provide their list of those residents that needed assistance). The other service requests included issues with carts that were broken, not assembled correctly, and not delivered due to issues with the City's map.With the residents that continued to use ninety- five-gallon containers, Best Trash allowed some leeway in the first couple of weeks. They tagged those cans to notify residents they were not allowed for use and had since stopped emptying those. Currently, Best Trash and City Staff continued to meet on a weekly basis. They felt like the issues had been largely resolved and the transition had been fairly smooth and successful.Mr. Simoneaux provided phone numbers for the Council Members that received calls from residents regarding their trash. With that, Council proceeded to comment over the transition. While they received a few complaints from citizens, Council complimented Staff, Best Trash, and the transition overall. 2. ADJOURN With there being no further business to discuss, Mayor Capetillo adjourned the January 26, 2023, City Counc. 1 ork Session at 6:13 P.M. „riTo!'=;;`4t ti `G� .,oil4.4,4, ..,1',, 1 y." Nr .'1.L. Li,i ,,,.,:,:....„ .....,_44......) 4 . y vll ii?' • itt% 2"1 ft, , Emsilk.....ua- as42 Angela Jacks ,C ty'Clerk - ' City of Baytown _ ., :- r